Randstad UK Anmeldelser 

686
•
TrustScore 3.5 av 5

3,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

What a horrible company, got a offer from this company at Desford, Leicester was called to a assessment which was fine, after heard nothing. You can't contact anybody unless its the head office which... Vis mer

Vurdert til 1 av 5 stjerner

Will never stop contacting you. While I was studying, randstad sent me emails and texts multiple times a week even though I already had a support session booked weekly. My mentor actually had t... Vis mer

Vurdert til 5 av 5 stjerner

Lots of communication emails, it’s so good to get consistent contact so you know what’s going on. I can’t praise Lauren enough ! When I contacted her for assistance she responded almost instantly with... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The consultant Amelia has been patient and kind, listens to my queries well and responds to them in a professional manner. I have been working for Randstad for last 12 years, like their staff and is t... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Bemanning
  2. også i
  3. Bemanningskonsulent
  4. Lønnsutbetaling
  5. Rekrutterer
  6. Talentbyrå
  7. Vikarbyrå

Skrevet av virksomheten

Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work. We understand the importance of a job in your life and we want to help you find work that feels good. As the No.1 recruitment agency in the world, we’ll help you continue to grow as your needs and ambitions change. Our specialist consultants across the UK are experts in their local markets. Working across over 70 branches in England, Scotland, Wales and Northern Ireland our teams are focused on matching the right candidate with the right workplace.


Kontaktopplysninger

3,3

Middels

TrustScore 3.5 av 5

686 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 60 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,3

Alle anmeldelser

(686)

55 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

GAYATHRI of RANDSTAD SOLVES ALL PROBLEMS CALMING CLEAR AND GETS THE JOB DONE FAST

Gayathri has provided me with user support on several occasions. First class in every way calm patient polite incisive and seems to have an empathetic understanding of my various problems first off with every call she instills confidence - I am not very good at tech- Gayathri has always had a clear solution to every problem and is tireless in helping with supplementary queries. A shining light if all support was this good we would all be rich and happy. Thanks.

14. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Randstad UK

Hi Peter,

Thank you so much for taking the time to write a review for Randstad! We shall certainly feed this glowing feedback to Gayathri ,We're always impressed with the service Gayathri provides, we're lucky to have her on the aftercare team
Thanks Again

Gemma

Vurdert til 5 av 5 stjerner

Vijaya was very helpful and answered…

Vijaya was very helpful and answered any questions in a quick and professional manner.

6. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Randstad UK

Hello James,

Thank you for your review! We're always impressed with the service Vijaya provides, we're lucky to have her! We'll be sure to pass this great feedback on. Good luck with your new role.

Regards,
Gayathri R

Vurdert til 5 av 5 stjerner

Brilliant

Can't fault my dealings with Randstad. I've been in contact with Lauren who has gone above and beyond to be helpful and understanding every step.

5. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Randstad UK

Hello Lisa,

Thank you for your review! We're always impressed with the service Lauren provides, we're lucky to have her We'll be sure to pass this great feedback on. Good luck!

Regards,
Gayathri R

Vurdert til 1 av 5 stjerner

I applied for a role through Ranstad…

I applied for a role through Ranstad for APA. I spent days researching the company and preparing myself for the review. Claire Kane was supposed to be the consultant assisting me. She never bothered to call before my interview to ensure I was prepared despite saying she would. The morning of the interview I received a text saying she would call afterwards. I never received a reply from either party. I was completely ghosted by Claire and the the recruitment team at APA. After wasting days of my time preparing, neither company could find the time to simply let me know they wouldn't be continuing with my application. There is an etiquette that should be respected when people spend hours of their time applying for a job TO WORK FOR YOU. I will never work with Ranstad again.

7. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Randstad UK

Good afternoon,

We are sorry to hear about the poor experience received whilst going through the recruitment process. We understand the importance of a reliable, professional and communicative service and we are disappointed when we hear that things haven’t gone quite right.

We will be sharing this feedback with the team.

Many thanks
Abbie

Vurdert til 5 av 5 stjerner

Absolute star

Lots of communication emails, it’s so good to get consistent contact so you know what’s going on. I can’t praise Lauren enough ! When I contacted her for assistance she responded almost instantly with exactly what I needed. Absolute star ! Lauren is also incredibly friendly in person, she really helped put me at ease before the interviews started.

1. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Randstad UK

Hello,

It's great to hear how Lauren assisted and supported you throughout. We really value all feedback and appreciate you sharing that for other candidates to see. If you can send her full name to customersupport@randstad.co.uk and we will pass this on to her.

Many thanks
Abbie

Vurdert til 5 av 5 stjerner

Aftercare is really helpful as whenever we write an email with our queries regarding the holiday pay hours or need to book an holiday, they are responding realy good

Aftercare is really helpful, as whenever we write an email with our queries regarding the holiday pay hours or need to book an holiday, they are responding realy good, had a good experience with Rudolf from aftercare was responding with kind and helpful way. Handled and resolved the query really well.

25. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Randstad UK

Hello Sree,

Thanks for the review, it is great to hear how Rudolf has assisted you in such a professional and helpful manner. We value all feedback as we use it to help us improve our services to all, We really appreciate it!

Regards,
Gayathri R

Vurdert til 1 av 5 stjerner

ranstad payroll team are a shambles !

ranstad payroll team are a shambles !! Waiting nearly 3 months for them to issue a P45!! I am currently paying emergency tax on my new job because they are absolutely Useless!!

Im sure the reply will be exactly like the below

Thank you for taking the time to complete a review.

If you would like to discuss further and look into this for you, please reach out to our Talent Experience Team at your earliest convenience. We can be reached at ?????!!!@randstad.co.k, and we'll come back to you as soon as we can.

Thanks, we look forward to hearing from you soon.

Regards,
Gayathri R

NOTHING LIKE TAKING COMPLAINTS SERIOUSLY !! SHOCKING COMPANY WHEN IT COMES TO GETTING PAID CORRECTLY, HAVE TO WAIT WEEKS FOR IT TO BE SORTED BUT IM SURE THEY GOT PAID THEIR CORRECT AMOUNT BY THE COMPANIES THEY GIVE AGENCY STAFF TO

24. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Randstad UK

Hi Sarah,

Thank you for taking the time to write a review regarding your p45. We understand your concern and want to assure you that we take all reviews seriously and follow through with any issues that go through to our team. 

To help us resolve this issue quickly and efficiently, we need to gather some further information from you. Please contact our customer support team at customersupport@randstad.co.uk. 

If you wish to make a formal complaint, you can also contact our complaints team at compliance@randstad.co.uk.

We appreciate you bringing this matter to our attention and will endeavor to resolve it promptly. 

Sincerely,
Abbie

Vurdert til 1 av 5 stjerner

random video cold calling

I don't know who this company is but they keep trying to video call me whilst I'm at work with no prior engagement or permission. I don't know how they got my contact information

23. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Randstad UK

Hello Mark,

Thank you for taking the time to complete a review.

We value all feedback and using the information you have provided, will ensure that this is investigated further.
If you would like for us to take a further look into this for you, please reach out to our Talent Experience Team at your earliest convenience. We can be reached at customersupport@randstad.co.uk, and we'll come back to you as soon as we can.

Thanks, we look forward to hearing from you soon.

Regards,
Gayathri R

Vurdert til 5 av 5 stjerner

Easy and clear so far.

17. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Randstad UK

Hello Paulo,

Thank you for your review on Trustpilot. We appreciate you taking the time to leave a lovely comment. Good luck!

Regards,
Gayathri R

Vurdert til 1 av 5 stjerner

Absolutely pathetic company

Absolutely pathetic company. We fill out time sheets so we are doing the hardwork for them. How many hours did you work? 39 normal hours 13 hours overtime. Ok we will pay you 39 hours?🤔. How many hours at normal pay?? 39 then 13 hours at 1.5 hours pay rate ok we will pay you for 39. Then you tell them it's wrong ok so your normal hours we will tax you 132 pounds on 705 pounds. Fine ok no problem but the 330 pounds overtime we will charge you 105 pounds. Wtf??? This happens regularly with this company absolutely pathetic STAY AWAY FROM THIS COMPANY UNlESS YOU WANT TO BE RIPPED OFF. The payroll use abacus to work your wages out as they can't count past more than 10. Bad is an understatement as this happens on a regular basis. Holidays where is work we get 6 hours a week and I'm not 100 percent sure if they start in the middle of January or at the end. Yet somehow I've only earned 7 hours since January till now and worked every week. PATHETIC COMPANY THIS IS PEOPLES LIVES YOUR MESSING WITH. I CAN GUARANTEE THEIR WAGES WONT BE WRONG EVERY WEEK.IF IT WASN'T FOR PEOPLE LIKE ME YOU WOULDN'T HAVE A WAGE. AGAIN ABSOLUTE SHAMBLES OF A COMPANY.

16. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Randstad UK

Good morning,

Thank you for taking the time to leave a review. We understand your concern about your pay and the holiday process.

To best address your specific issues and ensure everything is resolved accurately, we encourage you to reach out to our customer support team directly.

Please send an email to customersupport@randstad.co.uk with your concerns. Our team will be happy to assist you and work towards resolving any uncertainties or pay errors, we appreciate you bringing this to our attention.

Thank you
Abbie

Vurdert til 5 av 5 stjerner

Great job site

Have used this website a few times to apply for roles and have been lucky enough to get a job through here.
Excellent site.

12. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Randstad UK

Hello,

Thank you for writing a review of our 5-star service here on Trustpilot! We're delighted that you succeeded in obtaining a role with Randstad, hope you are enjoying your time with us.

Thank you
Abbie

Vurdert til 5 av 5 stjerner

Great and very helpful

12. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Randstad UK

Hello,

Thank you for your review on Trustpilot. We appreciate you taking the time to leave a lovely comment.

Vurdert til 1 av 5 stjerner

Signed up 2023 dec

Signed up 2023 dec. Got one shift at a place where they couldn’t care less. Was treated badly and I complained to Randstad who did nothing.I continuously complained due to no work being offered this was the Plymouth branch.Following that I chased for work up until Feb 2024! No call backs no email response just when I did talk to them excuses. Tons of excuses . I’d get the odd phone call to inform me there was a new app for them.I asked for my p45 February 2025 which took 3 weeks to get as clearly the branch is completely disorganized. Thankful to leave this absolute joke of an agency. Today 10th March 2025 I get a phone call asking what my availability is… I told them what I thought of Randstad and that i won’t ever endorse them or their complete incompetence. Close this company down it’s a joke!

10. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Randstad UK

Hello Christel,

Thank you for writing a review of Randstad on Trustpilot. We're disappointed to hear that you are unhappy with your experience with our organisation, however we appreciate the detail you have provided describing your overall experience. We will feed this information back to the teams involved in your experience, we are always keen to hear from all individuals as we aim to continuously improve our services for everyone using Randstad.

Regards,
Gayathri R

Vurdert til 1 av 5 stjerner

Poor Communication and Mismanagement of Job Offer

I had a very disappointing experience with Randstad in Plymouth. I applied for a Production Operative role in a medical devices manufacturing company and was selected based on my CV. The position was clearly stated to be on a “continuous days” shift pattern (3 days on, 3 days off). I was invited to attend an induction, which I did on the scheduled date, and was then asked to confirm my start date. At the time, I was still employed elsewhere, but based on the assurance given during the induction, I handed in my resignation the same day and informed Randstad of my availability the following day.
To my surprise, I was then told that the originally discussed shift pattern (continuous days) was no longer available. Instead, I was asked to choose between “continuous nights” or “standard days”—both of which were not suitable for me. I raised my concerns immediately, but unfortunately, I received no meaningful response or support. Despite multiple attempts to follow up via phone calls, I was met with silence. This experience caused unnecessary stress, financial loss, and left me without a job due to poor communication and mismanagement on their part. I would not recommend Randstad Plymouth based on this experience.

4. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Randstad UK

Hello Lijoe,

Thank you for taking the time to complete a review. We are sorry to hear about the issues you have had with us during the job search.

We value all feedback and using the information you have provided, will ensure that this is taken onboard with the relevant teams to help in improving our service in the future.

If you would like for us to take a further look into this for you, please reach out to our Talent Experience Team at your earliest convenience. We can be reached at customersupport@randstad.co.uk, and we'll come back to you as soon as we can.

Thanks, we look forward to hearing from you soon.

Regards,
Gayathri R

Vurdert til 5 av 5 stjerner

Randstad is quick at responding to the…

Randstad is quick at responding to the work assignments and holiday booking related questions.

4. april 2025
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Svar fra Randstad UK

Hello Iveta,

Thank you for your review on Trustpilot. We appreciate you taking the time to leave a lovely comment. Have a great day ahead!

Regards,
Gayathri R

Vurdert til 5 av 5 stjerner

It good experience

4. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Randstad UK

Hello Prasad,

Thank you for your review on Trustpilot. We appreciate you taking the time to leave a lovely comment. Have a great day ahead!

Regards,
Gayathri R

Vurdert til 4 av 5 stjerner

KRai

The great experience is asking about the work, is everything going well, how are the things, by calling time to time. If there were some questions, they answered and explained with great manner as well as try to resolved as soon as possible. Overall the experience with the Randstad is very well up to now.

4. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Randstad UK

Hello Kamal,

Thank you so much for taking the time to write a review for Randstad! We shall certainly feed this glowing feedback to the team and let them know! Here at Randstad, we really appreciate any feedback as it helps us positively develop the quality of service we offer to all our candidates.

Regards,
Gayathri R

Vurdert til 5 av 5 stjerner

He is very fast and efficiently.

He is very fast and efficiently.

2. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Randstad UK

Hello Khadijah,

Thank you for your review on Trustpilot. We appreciate you taking the time to leave a lovely comment. Have a great day ahead!

Regards,
Gayathri R

Vurdert til 5 av 5 stjerner

Aftercare

I want to express my sincere appreciation for Rudolf’s exceptional support in handling calls, especially regarding holiday pay inquiries. He consistently prioritizes resolving queries efficiently and ensures that every concern is addressed with clarity and professionalism. His ability to explain things in a simple and understandable way makes a huge difference for those seeking assistance.

What stands out the most is his dedication to providing timely responses—he makes it a priority to follow up and always gets back quickly via email, ensuring that no issue is left unresolved. His patience, attention to detail, and commitment to excellent service truly make him an invaluable asset. Thank you, Rudolf, for your hard work and outstanding support!

1. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Randstad UK

Hello there,

Thank you for your review! We're always impressed with the service Rudolf provides, we're lucky to have him! We'll be sure to pass this great feedback on.

Regards,
Gayathri R

Dette er Trustpilot

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