Quote Devil Anmeldelser 

I renewed my car insurance online two days ago. I emailed twice looking for a temporary disc and received no response. I have no access to a printer after this evening and need to leave something on my dashboard so that I don't receive a ticket as I park in the City Centre during the weekend. (This was explained in the emails I sent on both days). My current insurance expires on Sunday 6th and I won't be at home again until June 10th so will not have access to my new disc. The agent to whom I spoke was dismissive, told me that she couldn't send me a temporary disc (I told her I have received one before). She told me "We don't do that." She put me on hold and then came back to say that she would send me 'something'. I had to clarify what the 'something' was...(It emerges that it was a temporary certificate and disc). I then told her that there were two errors on the policy schedule that needed to be amended. She put me on hold again. I was watching the clock....all she needed to do was amend Mr. to Ms. and add a digit to the Eircode. I knew she was going to leave me on hold until 4.59 which is precisely what happened. She then told me that I would need to call back to have those details changed...that the insurer would need to make the changes. I asked if she could not make a note and she insisted that I have to call back tomorrow before 5pm. What is the point in having an online renewal process? This has been far from a seamless experience. That being said I am glad that I don't have to engage with agents if tone and manner are so alarmingly poor. It is quite clear that customer service is not high on the priority list and the agent to whom I spoke came across as intently disinterested. I had a quote from a competitor and it was €10 less expensive but I went with Quote Devil as it had been a good experience in previous years. As it stands I am regretting that decision now and it is on the basis of the interaction I just experienced...not at all impressed!

Very helpful operator Trish was very clear and explained when needed answered all my questions and very friendly

Very kind women on the phone helped me everything I needed

I had an excellent experience dealing with Robin at Devils Quote Car Insurance. From start to finish, she was professional, knowledgeable, and genuinely helpful. She took the time to explain everything clearly, answered all my questions patiently, and worked hard to get me the best possible deal.

What really stood out was how easy and stress-free she made the whole process. It’s rare to come across someone who combines efficiency with such a friendly and honest approach. I never felt rushed or pressured — just properly looked after.

I would highly recommend Robin to anyone looking for car insurance and outstanding customer service. She is a real credit to Devils Quote.

WEll spoken and well mannered agent.
Nothing rushed.

They will not release my non claims bonus. I was ask was to pay €800 to release the same. They would not forward their complaints procedure

Absolutely great help , thanks

I had query in relation to you my policy i had recently renewed during the week. I contacted the office of qoute Devil and spoke to a very helpful customer service provider called Sophie Ennis .
After taking a few details Sophie was able to promptly reassure me. She was very friendly and professional and emailed me over my policy as requested.

Great service, simple, quick and easy process. Great agent to deal with, thanks

Trish is brilliant and very easy to deal with . I believe i got a good price and im very happy .

Very friendly and professional service. She was really helpful and made the whole process much easier. Thank you!

Trish was extremely helpful

The lady I spoke with (Gokce) was professional and helpful. Most importantly, she promised to email my insurance cert immediately. It arrived in my inbox within minutes.
I would have expected QuoteDevil to have emailed this cert to me along with my welcome pack email, as my insurance expires tonight and if I had not telephoned, which involved the usual long wait for someone to answer (!), I would not have a valid insurance disc.

Trish was absolutely amazing so helpful and patient with me even though I was completely clueless.
Highly impressed with her such a lovely girl.

Trish was very helpful and I was very satisfied with the service

I contacted the company to obtain my no claims bonus information. The representative I spoke with, Gokce was very efficient, and had a pleasant phone manner. The request was dealt with in a matter of moments, and proved no difficultly. These situations can be taxing on occasion, but with proper people and competence things move along with ease.

every detail was fully explainedwith curtesey,very happy with it all and thank you

Helpful and responsive.

trish we try to use always as the woman has an great working head on her shoulders and knows what a customer wants from the off