Quickline Broadband UK Anmeldelser 5 061

Bobby was Fantastic, knowledgeable install.

Just finished the switch to Quickline Broadband. Excellent Customer Service. All they promised was fulfilled and to time. Staff are friendly and helpful.

I originally enquired via Facebook as we had very poor broadband connectivity. Chris Smith promptly contacted me and set the wheels in motion. All his information has proved to be correct and we are now close to full fibre connection. The company offers excellent customer service.

Harrison rang me to say he was on way as requested, very polite young man. No issues whatsoever. Thank you

From initial contact, hand holding the decision process on a suitable package, installation and enabling the 200mbps full fibre service was a fast, informative and clean experience. It has also delivered the promised performance. The young engineer, Lewis H, deserves a commendation for an excellent clean install too. I can recommend this company without reservation.

Excellent customer service from the helpline, sorted all my queries and was happy to swap from BT. Quickline has far superior broadband strength and considerably cheaper.
Owen B fitted the broadband. He was polite and professional. Despite some difficulties connecting to the mask he was very calm and patient and did not leave until everything was connected and working correctly. He also gave advice on who to contact in the event of any problems.

Amazing experience. Brandon was very friendly and very professional. Highly recommended. Very happy thank you

Bobby On time tidy work and very knowledgeable and helpful

Bobby, thank you so much for all the hard work and youve saved all the agro. Sky was very difficult and only achieving 30 download speed. Now I have 200 download speed everywhere thanks to the WiFi everywhere

Perfect job clean and tidy, Dylan and Bradley very knowledgeable and very good trades men
Everything left up and running in perfect order

Kieran S has been to resolve our quickline set up issues . Delightful helpful young man .Very thorough & has resolved all issues here . Very experienced & polite man .

Internet in our street went off 2 days ago, we understand that a highways team caused the issue by digging through some cables. However, Quickline's response has been poor, again - we're now 48 hours into our service outage and no information has been provided as to what is happening. I was advised yesterday that engineers would be on site today to fix, this has not happened. Today technical support had no information and no idea when engineers would be on site. We live in a rural area and are completely cut off. There is no sense of urgency in connecting rural communities who are completely reliant on this service, and communication is poor.

My general view of quickline is that when it works, it tends to work well, but if something goes wrong it takes far too long to correct. This is the 2nd time we've had an outage going on for numerous days.

Matt F our engineer was friendly and professional, explained everything he was going to do and left everything clean and tidy . Special mention to him for carrying on working outside during a hailstorm. Would recommend Quickline to anyone thinking of changing their broadband provider

I recently joined QL from a more expensive rival. The internet works, is appropriate with promised speeds - BUT - I have so far had a superb (genuinely superb) customer experience with Harrison (the installation engineer). Proactive communications in letting me know he was 30 mins away; complete explanation of the process and his intentions; attention to detail (and hoovered up mild debris from drilling). Harrison - it was a genuine pleasure.

The service has been very good, efficient and prompt.
The installer Bailey P, was quick, thorough and left no mess. He got everything up and running smoothly.

Engineer Louise B great service polite and respectful. Would recommend her every day if the week.

Absolute charlatans digging my road up rude workers none speak English blocking off access for me to get out my house and workers smoking weed, customer service number don’t want to know. We are not a village and don’t need your broadband!

Brandon Potter, though clearly inexperienced, was very professional and proceded carefully, step by step. We heard him seeking telephone and video advice when he appeared to be unsure.
His finished product was very well presented and works very well

Quickline acted professionally all through the process while installing our broadband. The man, Bobby who came to install the broadband was very knowledgeable professional and polite.