The cover I wanted was obtained at a good price. However I found the changed process confusing and needed an email plus 2 phone calls to be certain I had actually bought what I wanted. Clear info... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Renewed again. Year 5 or more I think. Very reasonably priced and loyalty discount. Had to claim a few years ago and it was very straight forward. Much cheaper than using car hire companies excess ins... Vis mer
Quester Insurance offer a good annual car hire excess policy that has saved me having to negotiate insurance cover at car hire desks several times a year. The policy is clearly communicated and the p... Vis mer
A few simple questions,we bought hire car cover that saves ££££ on a major hire companies equivalent when you get the hard up sell on arrival. This is for a trip to Canada, peace of mind. Good communi... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At Questor Insurance we specialise in car hire excess insurance, giving you peace of mind when renting a vehicle. Our UK-based customer service team is happy to help with any queries, delivering unexpectedly personal service by phone, email or live chat. Although some providers may be a little cheaper, we believe the true value of insurance is proven at claim stage. Our simple online process makes submitting a claim fast and hassle-free, but there’s always someone to talk to should you need them. We pay over 95% of all claims presented and aim to settle your claim within a credit card cycle, and often much quicker. We’re proud of the excellent reviews our team consistently receives for their clear communication and regular updates. Transparency, reliability and great service are what set us apart. We’ve been in the business for over 18 years and customer care is at the heart of what we do. With Questor Insurance, you’re covered by a team that truly cares which is why thousands trust us to protect their car rental journeys worldwide.
Kontaktopplysninger
Third Floor Riverside House, 40-46 High Street, ME14 1JH, Maidstone, Storbritannia
- 0330 094 4330
- assistance@questor-insurance.co.uk
- www.questor-insurance.co.uk
4,8
Enestående
20k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Reliability and service.
20. august 2026
Clear jargon-free information
Simple to use quotation process clear information and product details.
20. august 2026
Easy to renew
1. august 2026
So easy to purchase A very simple and straightforward…
A very simple and straightforward process to purchase the insurance cover required. Price was also very competitive
22. august 2026
I originally gave this company a poor…
I originally gave this company a poor review.
When they asked me to reconsider it I upped their review.
Since then I have had nothing but irritating demands from Orchard their so called claims department. They are querying the invoice I submitted from Europcar. Do they think Im making a fraudulent claim?
I won't give up as they owe us over £500 but I warn anyone considering this insurance
23. august 2026
Anmeldelse skrevet uten oppfordring
Renewal of the insurance has been getting even easier & better year after year (6)
Easy, fair, outstanding
19. august 2026
Renewed again
Renewed again. Year 5 or more I think. Very reasonably priced and loyalty discount. Had to claim a few years ago and it was very straight forward. Much cheaper than using car hire companies excess insurance and covers everything you'd need. Would highly recommend!
22. august 2026
Great value
Easy to use website, very clear about what is and isn’t included.
Great price and peace of mind to have cover and not be pressured into buying that offered by a car hire company.
18. august 2026
Reminder was in good time
Reminder was in good time, and the cost had gone down slightly.
Reminder written in easy to understand form
21. august 2026
Quick and easy
Website set out options clearly and was able to put cover in place within 5 minutes.
21. august 2026
I have bought this insurance for years
I have bought this insurance for many years, mainly because it is a far cheaper way of ensuring you get the correct level of coverage around the world without paying some of the ridiculously high prices charged by rental cat companies. It has been a bonus to discover their team have always truthful answers when questioned about various add ons. I will continue to buy Questor insurance for as long as I continue to rent hire cars.
20. august 2026
The levels of insurance are now more…
The levels of insurance are now more refined to where we are going to.
20. august 2026
Renewing again
Renewing again.
The app made renewal easy and to cap it all the premium went down! Good cover even at the basic level.
17. august 2026
Competitive products and helpful & friendly service
Phoned to purchase an early renewal of my annual car hire excess insurance due to an upcoming holiday. The agent I spoke to was very friendly and helpful and explained that I would shortly be receiving notification of renewal anyway. When I received the email, I found the options very easy to understand and competitively priced. Great service from a trusted company.
20. august 2026
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