A brilliant experience, start to finish! The timescales were excellent- quote to delivery of our refilled cushions only took 19 days and were so reasonably priced. We’ve got our dream Loaf sofa back t... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I recently had my three large sofa cushions re-filled by Putnams. You could do the 'Goldilocks' test to see which cushion filling you prefer. I was extremely satisfied with the customer care I recei... Vis mer
Bought a wedge pillow and cover from them at £174.54. I realised quite quickly that this was going to be uncomfortable on my back as the lower part of the wedge (a piece of foam, nothing special abou... Vis mer
Excellent service from Putmans. Tracy was very informative and helpful from the start. She saved me from being quoted to high for our cushion refill because we had measured it incorrectly. The turn ar... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Since 1979 we have been hand crafting comfort solutions in the UK. Our business is family-run (now run by the second generation). Have a problem or need a question answered? Call humans in our factory office on 01752 345678, we answer within a few rings. Our products include but are not limited to; pillows, toppers & duvets. Based in Devon, UK.
Kontaktopplysninger
Eastern Wood Road, Langage Ind Est, PL7 5ET, Plympton, Storbritannia
- +441752345678
- info@putnams.co.uk
- www.putnams.co.uk
Ingen tidligere historie av å be om anmeldelser
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Har svart på 30 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I bought a U shaped pregnancy pillow from Putnams…
I bought a U shaped pregnancy pillow from Putnams as theirs is a little smaller (shorter) than the typical one which makes it more compact. The pillow feels nice and firm, providing good support for my legs and back. The customer service is responsive and the team was able to make me a cotton cover as I wanted that for use till summer.

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Once again, incredibly helpful
I have previously used Putnams for products for back pain. This time I needed products for leg / foot pain and once again the person who answered my call was very helpful.
In the end, none of the products were quite right for me, but the returns process was very easy.

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Keeps the meds away!
I purchased a double bed wedge over two years ago and the product has been a real life saver.
I have been able to stop medications due to the efficiency of the wedge, and use beds that have storage space underneath (can't really tilt beds with these in-built). The product has kept its form and I am able to upgrade the product to a Super King with the help of the supportive Putnam team.
I highly recommend!

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Great company with Fantastic service
Great company with Fantastic service, always happy to help when ringing with any questions, prompt delivery,
The products are great quality at a fair price. I bought the Ripple seat liner it has a good padded seat, pads that tie to the arms, lumber support and padded back. I bought the extra waterproof cover so idea for summer use and wet weather. Very Happy would definitely buy from them again..

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I purchased a bed wedge for my mother…
I purchased a bed wedge for my mother who suffers with night time reflux, the lady over the phone was very helpful when I didn't know what material to choose. Pleased to report the wedge is reducing her night time reflux. Speedy delivery and quality product. Recommend.

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Excellent Product and Superb Customer Service
Wonderful service from beginning to end. Everything has gone so smoothly and the replacement cushions have made my fifteen year old sofas look like new. They are more comfortable than the originals ever were and won't need any plumping up to keep them in shape, which is an absolute boon for me. Putnams' customer service team have been terrific. The process was so straightforward with them arranging collection of covers and return within one week. I cannot recommend Putnams highly enough.

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Excellent customer service
Excellent customer service. The lady on the phone was very polite and patient whilst helping me make a decision as to the best pillow for my neck pain.

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Thank you Putnam's
Thank you Putnam's, we bought a memory foam mattress topper with cover from you and it has totally transformed our lumpy mattress, so helpful and a very professional service, I would highly recommend this company

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Outstanding service from beginning to end.
Outstanding service from the initial phone call with Tracy to the arrival of our newly stuffed sofa cushions just one week later. We couldn’t be happier, thank you.

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Fantastic company with great products & amazing customer service
We recently purchased a pair of Putnams pillows to replace the last ones we had (had for 20 years). We were unsure which size/type we last ordered. The lady over the phone was very helpful and we are very pleased with the new pillows. We cannot sleep without them.

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Top Service!
I got rapid and clear customer service from Tracy regarding my enquiry about replacement pads for my trusty kneeling chair (supplied by Putnams 15+ years ago!). She asked for some pictures of the chair to help with her internal enquiries. Her Mfg. colleagues said in principle they should fit but there was the risk that measurements may have changed but that they would offer a sale or return purchase if it was not possible to retrofit. This seemed eminently fair to me so I proceeded with the order, and I was able to pay over the phone by credit card. In less than a week I received the two items, very well protected in dense foam wrapping, by courier and including the necessary bolts and Allen key. In addition, the package included a new wooden peg FOC as one had recently failed. I was able, with a small bit of DIY, to adjust the bolt hole centres on my chair by a few mill. to make my chair work at its very best again!! I have previously replaced a broken caster and have a spare in case of a future mishap!
This excellent product (which also looks good) has made the home office part of my work life possible over the last 15 years - I was no longer able to use a standard (or even expensive) desk/operator's chair without considerable discomfort after any short period of use.
Fantastic customer service from an excellent British company. Thank you!

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Slow to Send and Deliver
Asked for and had to pay for the postage for a memory foam sample, chased it told it had definitely been posted.
It eventually arrived (WITH PAID FOR 48 hr DELIVERY ROYAL MAIL) 8 days after my request, so when was it really posted?
If they cannot get a sample to me in less than 8 days how do the expect me to order the 2 required memory foam toppers.

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Wedge pillow not high enough to control for acid reflux
Wedge pillow not high enough to control for acid reflux so has not helped. Was expensive not to work. Looked online after purchase and majority of research on acid reflux reports higher dimensions. Shame as the latex pillow is comfortable.

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Fantastic company with great products and amazing customer service
I bought a couple of pillows from the company back in March, which were brilliant. I then purchased some more pillows in May and had a query about one of them.
Big shout out to Lynne in customer service, who was simply amazing. Despite the suggestions she patiently offered, the pillow simply didn't work for me. As I had already opened this, I knew I couldn't return it. That was not good enough for the company; without me even asking anyone to replace or refund, Lynne kindly sent an alternative pillow to me, which I am delighted to say is perfect!
If ever there was an example for other companies on how to treat your customers, this is it. They have a customer for life in me, and I will be spreading the word about how good they are. Thank you again Lynne for helping me and my neck!

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Does what it says on the tin
Bought a Putnam's bed wedge for my husband who has acid reflux/sleep apnea/snoring and has shoulder pain when he sleeps. We didn't hold out much hope to be honest and the wedge was the last resort to try, after trying all other types of pillows. Well, it's an absolute miracle. He no longer suffers from any of the problems he has and sleeps better than he has for decades. It's unbelievable and we couldn't be happier. Best £90 we've ever spent. We got the memory foam one. Well done Putnam's.
Lovely Product and excellent customer…
Lovely Product and excellent customer service
Would recommend !
First class customer service.
First class customer service.
The item I bought was good quality but not suitable for my needs and not the spec quoted to me.
Putnams didn't hesitate to offer me a refund and processed very promptly.
Well recommended.

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Lumbar Pillow started losing shape only after 1 month
The original pillow lost its shape very easily. Upon complaint my email went to the junk mail. After a review here Bubbles from Putnam provided 2 extra foam inserts at a much higher quality.

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best pillow in the wold
I got the best pillow from here, it has improved my sleeping so much and I now get a solid 8 hours every nights and don’t snore. Unfortunately it hasn’t helped my bad breath or dribbling. It also came with free delivery and the lady on the phone was super helpful and sounded very smiley.

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Very professional company that answer…
Very professional company that answer the phone immediately. I had a delivery issue caused by the Royal mail strikes (not Putnams fault). They were very informative and helpful. My product happened to arrive the next day anyway and it is a very comfortable Sero cushion that is aiding my recovery post surgery. Thank you to the Putnams team and to "Sharon" who made my product (that was a nice touch on the sewn-in label).

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