Pure Hair Extensions Anmeldelser 

451
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

No hair extensions, told delay but not told when coming. Emailed three times, no response! Awful customer service, wish I had never bought from them. Will be pursuing my money back through my cre... Vis mer

Vurdert til 5 av 5 stjerner

Excellent hair. Ordered from them on numerous occasions and they’re always super soft and long lasting. No complaints and has always been my go too. ! 🩷🩷

Vurdert til 5 av 5 stjerner

I really love my halo extensions and the double drawn hair available. The quality and color are perfect and I’m so happy to have found a gentle hair extension for my needs. The shipping was fast and w... Vis mer

Vurdert til 5 av 5 stjerner

I had to wait a few extra days for my hair extensions to arrive due to a run out on the specific ones I wanted. However, once they arrived I instantly was sooo happy! Absolutely worth the wait! They w... Vis mer

Informasjon om virksomheten

  1. Skjønnhet og velvære

Skrevet av virksomheten

Pure Hair specialises in premium 100% Remy double drawn human hair extensions, designed to deliver beautiful, natural-looking length and volume. Our collection includes luxury Clip-In, Seamless, Halo, Tape, Weft, Keratin Bond and Micro Bead hair extensions in a wide range of lengths and shades. Our premium extensions are crafted using high-quality double drawn Remy human hair for soft, silky and beautifully blended results. With thousands of customers around the world, we’re passionate about making beautiful hair easy — from helping you find your perfect colour match to delivering quality extensions straight to your door. We offer fast, tracked shipping worldwide. **Beautiful Hair, Made Easy.**


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

451 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 15 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(451)

96 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

The worst experience ever


The worst experience ever. From delivery to opening the box, everything was a disappointment.

Delivery: The website states that delivery within Canada takes 2-3 business days with express post. However, this was not the case. The delivery was international, and I had to pay extra taxes and duties to receive my parcel. I paid for express shipping, expecting it to arrive in 2-3 days, but it took over a week! I contacted DLH, and they told me they don’t even offer 2-day express shipping.

Color mismatch: I ordered #6 Light Chestnut Brown, but received Golden Blonde instead—completely different from what I expected.

Poor quality: The quality is terrible. You can see visible fraying, and parts of it look like they were poorly cut close to clips . The ends are very thin and damaged.

I will never order from here again, and I certainly wouldn’t recommend it to anyone.

5. mars 2025
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Svar fra Pure Hair Extensions

Hi Lina
As mentioned in our email, DHL very rarely charge taxes &/or duties and in this case we refunded you for these charges. Sometimes, there can be delays with the carrier which is out of our control as stated on our website.
Kind regards
Pure Hair

Vurdert til 5 av 5 stjerner

excellent service

excellent service , prompt delivery and communication on when stock becomes available , a pleasure to shop, recommended highly.

26. februar 2025
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Svar fra Pure Hair Extensions

Hi Ramin
Thank you for your review!
Kind regards
Pure Hair

Vurdert til 5 av 5 stjerner

Beautiful Hair

Great website, easy to deal with & efficient shipping. Hair is beautiful

2. mars 2025
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Svar fra Pure Hair Extensions

Hi Kaylene
Thank you for your review!
Kind regards
Pure Hair

Vurdert til 5 av 5 stjerner

These extensions are long and have…

These extensions are long and have volume. They have withstood well to colouring them a little bit darker, and are so easy to clip in and take out. They become your own hair. I will be re purchasing these when needed.

27. februar 2025
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Svar fra Pure Hair Extensions

Hi Shannon
Thank you for your review!
Kind regards
Pure Hair

Vurdert til 5 av 5 stjerner

Dark brown 16 inch

Recieved the dark brown 16 inch hair extensions and they are amazing. The team colour matched me and were 100% spot on. Amazing service.

8. februar 2025
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Svar fra Pure Hair Extensions

Hi Mandy,

Thank you for your review. Great to hear it was the perfect match!

Kind regards,
Pure Hair

Vurdert til 5 av 5 stjerner

I recently purchased hair extensions…

I recently purchased hair extensions from Pure Hair Extensions, and I couldn’t be happier! The quality is outstanding soft, silky, and blends seamlessly with my natural hair. They feel lightweight yet durable.

The ordering process was smooth, and shipping was fast, which was a huge plus.

Overall, I highly recommend Pure Hair Extensions to anyone looking for high-quality extensions at a great price. I’ll definitely be purchasing again!

18. februar 2025
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Svar fra Pure Hair Extensions

Hi Rachael,

Thank you for your lovely review. Glad to hear you love your extensions!

Kind regards,
Pure Hair

Vurdert til 5 av 5 stjerner

Beautiful

Beautiful, long hair and amazing quality! The hair match was a 10/10 since it’s so hard to find my colour match, pure hair provided the perfect match. I will definitely be buying from here again and again! Recommend!!!

27. januar 2025
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Svar fra Pure Hair Extensions

Hi,

Thank you for your lovely review. Glad to hear they were a great match!

Kind regards,
Pure Hair

Vurdert til 5 av 5 stjerner

Honestly best hair extensions I have…

Honestly best hair extensions I have purchased in a long time. The hair is thick and blends really easily. Will definitely keep using this brand for a long time couldn't recommend more.

27. januar 2025
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Svar fra Pure Hair Extensions

Hi Emma.

Thank you for your review. Great to hear that you love your extensions.

Kind regards,
Pure Hair

Vurdert til 3 av 5 stjerner

Was decent price for extensions

Was decent price for extensions. I would have preferred them not to be so wispy having purchased the deluxe volume.

29. januar 2025
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Svar fra Pure Hair Extensions

Hi Eljay,

Thank you for your review. Our deluxe sets are thicker. If you are after double drawn extensions, please check out our Ultimate Volume range.

Kind regards,
Pure Hair

Vurdert til 5 av 5 stjerner

extensions micro ring

Les extensions micro ring que j ai reçu sont de très bonne qualité et on concordé exactement avec la couleur de mes cheveux ! Je suis très satisfaite ! Je recommande

1. februar 2025
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Svar fra Pure Hair Extensions

Hi Chetouane,

Thank you for your review!

Kind regards,
Pure Hair

Vurdert til 5 av 5 stjerner

Pure Hair exceeds expectations

Again Pure Hair extensions have exceeded expectations! I was elated when I received my clips ins, the colour and quality are perfect and I get so much joy from wearing my hair from Pure Hair!

30. januar 2025
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Svar fra Pure Hair Extensions

Hi Clare,

Thank you for your review. We are pleased you love your extensions and that they are a great colour match.

Kind regards,
Pure Hair

Vurdert til 4 av 5 stjerner

Hi I haven't as of yet used the hair…

Hi I haven't as of yet used the hair but it looks good quality.and feels soft and natural,I've run my fingers through the hair and no shedding which is great as some hair I've bought from other company's as soon as you touch it the strands are falling out ,so up to now I'm happy with the hair can't wait to get started on my knew look ,one happy lady 😊

29. januar 2025
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Svar fra Pure Hair Extensions

Hi Amanda
Thank you for your review!
Kind regards
Pure Hair

Vurdert til 3 av 5 stjerner

Second time buying, two very different products

Second time buying the clip in fringe as I loved the first one bought 18 months ago. But, it's not the same.
The second one is a hard fringe that makes me look like I'm from a 60's Beatles tribute band, and very obviously a clip in fringe so in the draw it goes.
The first was so nicely layered and looked so natural.
The postage was quick and we'll priced,
I love to buy from an Australian company but the product wasn't great.

28. januar 2025
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Svar fra Pure Hair Extensions

Hi Esther,

Thank you for your review. We do offer exchanges if you would like to exchange your fringe.

Kind regards,
Pure Hair

Vurdert til 5 av 5 stjerner

Second purchase from Pure Hair and once…

Second purchase from Pure Hair and once again, BLOWN AWAY by the quality of these extensions, will forever and always be my go to, thankyou guys xx

23. januar 2025
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Svar fra Pure Hair Extensions

Hi Kasey,

Thank you for your review. We are happy to hear you love your orders.

Kind regards,
Pure Hair

Vurdert til 5 av 5 stjerner

I had a great experience!

I had a great experience!! Needed to post a gift to a relative for Christmas and it was processed so quickly and they were super helpful. Thankyou!

24. desember 2024
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Svar fra Pure Hair Extensions

Hi Caitlyn,

Thank you for your lovely review.

Kind regards,
Pure Hair

Vurdert til 1 av 5 stjerner

Color was completely different to the…

Color was completely different to the picture was not happy with my purchase

14. januar 2025
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Svar fra Pure Hair Extensions

Hi Joannee,

We do offer exchanges and free colour matches so you get an accurate match. Please email us at enquiries@purehairextensions.com.au if you would like to arrange this.

Kind regards,
Pure Hair

Vurdert til 5 av 5 stjerner

Quick to deliver

Quick to deliver. Perfectly packaged and clean and precise correspondence. I’ve never had a problem everytime I’ve ordered from here. The hair is beautiful. Exactly what you expect. It’s a delight to receive it.

3. januar 2025
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Svar fra Pure Hair Extensions

Hi Sandy,

Thank you for your lovely review.

Kind regards,
Pure Hair

Vurdert til 1 av 5 stjerner

I ordered the 16" full volume 120g set…

I ordered the 16" full volume 120g set of extensions, and I am extremely disappointed. Once opened, the extensions were thin, brittle, and the ends were in terrible condition—definitely not what I expected. The quality is far below standard, and they look nothing like the advertised photos.

I reached out to customer service to request a refund or exchange, but they refused, justifying the poor quality by saying, "Our 16" full volume 120g set that you ordered is the lowest gram of extensions we stock and are wispy on the ends."

If you’re looking for good-quality extensions, I strongly recommend ordering from another company. These were a complete waste of money.

17. desember 2024
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Svar fra Pure Hair Extensions

Hi Brooke,

As mentioned if the security tag is left attached and the extensions aren't what you were expecting we accept refunds and exchanges. Unfortunately, once the extensions have been altered/opened we cannot accept the return due to hygiene reasons.

Kind regards,
Pure Hair

Vurdert til 4 av 5 stjerner

Great quality extensions

Great quality extensions, colour not quite right but was able to colour them to match my hair overall really happy with my purchase 😊

5. desember 2024
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Svar fra Pure Hair Extensions

Hi Catherine,

Thank you for your lovely review.

Kind regards,
Pure Haie

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