No hair extensions, told delay but not told when coming. Emailed three times, no response! Awful customer service, wish I had never bought from them. Will be pursuing my money back through my cre... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent hair. Ordered from them on numerous occasions and they’re always super soft and long lasting. No complaints and has always been my go too. ! 🩷🩷
I really love my halo extensions and the double drawn hair available. The quality and color are perfect and I’m so happy to have found a gentle hair extension for my needs. The shipping was fast and w... Vis mer
I had to wait a few extra days for my hair extensions to arrive due to a run out on the specific ones I wanted. However, once they arrived I instantly was sooo happy! Absolutely worth the wait! They w... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Pure Hair specialises in premium 100% Remy double drawn human hair extensions, designed to deliver beautiful, natural-looking length and volume. Our collection includes luxury Clip-In, Seamless, Halo, Tape, Weft, Keratin Bond and Micro Bead hair extensions in a wide range of lengths and shades. Our premium extensions are crafted using high-quality double drawn Remy human hair for soft, silky and beautifully blended results. With thousands of customers around the world, we’re passionate about making beautiful hair easy — from helping you find your perfect colour match to delivering quality extensions straight to your door. We offer fast, tracked shipping worldwide. **Beautiful Hair, Made Easy.**
Kontaktopplysninger
Australia
- www.purehairextensions.com.au
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 15 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Too much hair
While the quality of the hair is better than other (cheaper) options, there was way too much hair in the clip in fringe I bought (like 10 times too much hair, too much to reasonably be able to thin it out). So, completely unusable for me.

Svar fra Pure Hair Extensions
I found pure hair extensions online and…
I found pure hair extensions online and was looking for an affordable solution to thickening my hair - they responded to my enquiry immediately and I was able to collect my hair piece the same day, it was so easy and I’m so happy with my hair extensions!

Svar fra Pure Hair Extensions
Having bought from Pure hair before and…
Having bought from Pure hair before and the extensions being great quality I decided to purchase again. I really wish I hadn't. Even though my hair was clean before application and no conditioner used they are shedding badly. After 1 week the hair looks dry and frazzled even though I am using the correct shampoo and conditioners qnd using hair serum. I have worn extensions for 15 years and have never ever experienced this. My hair dresser has also ran out of ideas and after 3 weeks of wear I am going to have to have these removed. My hairdresser has recommended sending one of the unused bonfs to a lab to be analysed as this should not happen with Remy extensions. Don't waste your money buying these.

Svar fra Pure Hair Extensions
Perfect hair extensions for my as a…
Perfect hair extensions for my as a hairstylist ✨

Svar fra Pure Hair Extensions
Perfect! The colour was a perfect match and the…
The colour was a perfect match and the quality of hair is excellent. I will definitely be coming back for more 😍

Svar fra Pure Hair Extensions
So happy with my purchase
So happy with my purchase.
Colour matched perfectly and delivered super quick.
Will shop here again. Thanks pure Hair.

Svar fra Pure Hair Extensions
Pure hair extensions is an amazing…
Pure hair extensions is an amazing place to shop at, they were quick with postage and everything went super smooth I would definitely recommend shopping with them!

Svar fra Pure Hair Extensions
Exceeded expectations
Exceeded expectations. The 16” pony tail clip in was plenty and you could feel the weight. Easy to insert in my existing (pencil thin) high ponytail. Felt and looked like real hair and I received lots of compliments.

Svar fra Pure Hair Extensions
Amazing
The hair is just perfect! I love it! ❤️❤️❤️❤️❤️❤️❤️

Svar fra Pure Hair Extensions
Lovely quality of hair .Would say that…
Lovely quality of hair .Would say that the colour is not as silver as the picture .

Svar fra Pure Hair Extensions
Excelente calidad de cabello a muy buen…
Excelente calidad de cabello a muy buen precio. El color me quedo a la perfección ✨️ 💕 El servicio al cliente es muy bueno, rápido me contestaron mi correo electrónico. Estoy muy contenta con mi compra y comprare más. Gracias ❤️

Svar fra Pure Hair Extensions
Great quality products, as described, no less!! Very pleased!
Website was well constructed and easy to follow to get to view what I was interested in. There was lots of extra information that was very useful. Any questions that I had about hair or quality or business etc, was all in the appropriate sections and headings.
There was a great choice in variety of colours of hair. Prices for what I was wanting was well worth it and very reasonable given the great quality! Was pleasantly pleased with the extensions I ordered and the beautiful quality of hair described was what I received and no less!! Will be purchasing from here again.

Svar fra Pure Hair Extensions
Amazing 😍
Amazed at the quality and how quickly these hair extensions arrived. They blend so well with my own hair colour and hold styled curls for hours.

Svar fra Pure Hair Extensions
I love these hair extensions
I love these hair extensions
I have been using them for well over a year now. The Quality and colour match is on point. I use the halo and the clip ins.

Svar fra Pure Hair Extensions
Beyond impressed!
The website is super easy to navigate and find hair extensions to best suit your needs. Customer service and support are amazing. Very helpful and their response time is very quick.
I am beyond impressed with pure extensions! So happy with the whole experience, super easy to order and the hair quality is amazing.

Svar fra Pure Hair Extensions
If I could give 0 I would
If I could give 0 I would, 100% do not buy from this company I got 200grams of i-tip extentions had them on my head for not even 3 days the sheading was so bad that most of the extentions had actually fallen completely apart, wish I could add videos to these reviews because this is shocking and then for you as a company to try act like it was the installers fault and possibly what my hair was washed with before installing is hilarious the extentions are poorly made, the actual hair it's self does feel lush tho just a shame they are made so badly
Respone to pure hairs coment number 1 they was instantly by the same woman who's been instantly my hair for 10 years I can 100% tell you she did nothing wrong number 2 if you done your job correctly and put enough glue on the bond to make the stick tips they wouldn't have been falling part and number 3 you keep saying shedding but in the videos and photos I sent you I'm literally telling the extentions apart cause you are selling rubbish

Svar fra Pure Hair Extensions
First timer for extensions here
First timer for extensions here, I can’t believe how perfect and flawless they look seriously I’m so stoked and happy to continue buying from pure hair because it looks so natural, the clip in are so easy, followed the video instructions super happy ! Me self confidence has rocketed up !

Svar fra Pure Hair Extensions
The quality of the hair extensions are…
The quality of the hair extensions are great. I would recommend purchasing this product if you want extra length and thickness.

Svar fra Pure Hair Extensions
Awful quality hair, even worse customer service
Do NOT waste your time and money on this company or their product.
I placed an order, after my last supplier stopped trading after reading the reviews on their site (despite them being years old and now very clearly fake since there's 4 lol..) and received them. First thing I noticed, is they are not as thick at the tip as they are on the ends as stated on the site. Should have been the first red flag but whatever, I needed my hair doing and considering they came from Australia and I have events to attend I can not wait for a replacement. Secondly, AAAAAA+ grade?! Get real. Another lie.
After having them installed by the same specialist for almost a decade, I ofcourse used the same person, all the same products I have previously and the same before and after process. Immediately, all I dealt with was the hair shedding. Not a bit, which can be normal. But an absolute ton! My clothes are caked in hair, it's all over my house, I can't run my fingers through my hair without stacks of hair wrapped around my fingers!! The hair not only sheds, but comes away from the glue bond, leaving the glue in your hair. Dare brush your hair (correctly, from the ends working up and using an extension brush before I'm blamed for that too!!) And say goodbye to a minimum of 4 bonds. Dont bother to shower and CORRECTLY wash your hair! Bye bye to more bonds! The hair overall is horrific quality. So thin, knotty and dry.
So I contact the company. And ofcourse its all my fault, with the offer of a cute little discount to get more of my money 🤣 Get real! God forbid I use the same products advised by a hair extension specialist. God forbid I use SPECIALIST hair extension shampoo and conditioner I have used for a long time, that is award winning may I add?
So please keep your money! Both the company and anyone contemplating buying from this disgraceful company. If I could give 0 stars I would. The only 5 star reviews they have, have only ever made one review. Suspicious to you too?! Listen to the reviews that state exactly what I do. If you want to spend your hard earned money on hair that will shed EVERYWHERE, need removing after 2 weeks then more fool you 😁

Svar fra Pure Hair Extensions
Amazing
Amazing - have been purchasing extensions with pure hair since 2021 I love the quality of the hair they always feel and look amazing and lost so long & it’s always a perfect match. Easy to use and maintain as well

Svar fra Pure Hair Extensions
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







