Protyre Autocare - Penrith Anmeldelser 

1 463
TrustScore 4.5 av 5

4,6

Beliggenhet

Bytt filial

Unit 44 Gilwilly Road, Gilwilly Industrial Estate, CA11 9BL Penrith, Cumbria, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

had a blowout offside rear just south of Penrith on the M6 WHICH WAS TERRYFIYING This company were brilliant in helping us out knowing we had a 9 year old Autistic Child stranded in at the si... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

They offer a really honest service: explain cost of service beforehand. They tell you an exact time for drop off and collection. Great service.

Vurdert til 5 av 5 stjerner

Very friendly staff. The gentleman on reception was incredibly helpful, and the staff working on our car were thorough and attentive. Excellent service and would go back. Thank you!

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have visited Harold’s Tyres at Penrith numerous times, before and after pro tyre took over. I am usually sceptical of Big brands taken over family businesses but the level of service and care at Pro... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Dekkservice
  2. Forhandler av bilbremser
  3. Bilbatteriforhandler
  4. Bilinspeksjonsstasjon
  5. Biltransportservice
  6. Verksted for hjulinnstilling

Skrevet av virksomheten

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Kontaktopplysninger

  • Unit 44 Gilwilly Road, Gilwilly Industrial Estate, CA11 9BL, Penrith, Cumbria, Storbritannia

  • 01768 864361

4,6

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,6

Alle anmeldelser

(1 463)

34 773 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

Excessive pricing with Lacking service

One of the female staff on reception lacked basic customer service skills.Trying hard to push extra sales in an agressive manner.Did not like that.
Mot failure that could not be repaired for 2 weeks due to lack of staff.The price of job needed £436 .Went to another garage and it cost £200 less for same job.Protyre margins unrealistic
Please do not cut and paste your standard answer of contact us to discuss .You had your chance to be bothered about my experience when the car was brought in.Score would have been 1 but only changed it as interaction with mot mechanic was very good.

25. februar 2026
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Svar fra Protyre Autocare - Penrith

Dear Mr Lydon,

Thank you for leaving us a review of your experience. We are sorry to hear that you did not have a positive experience. 

We respect your wishes of not being contacted to discuss, however if you would like for this to be investigated further please do not hesitate to reach out to us at customerrelations@protyre.co.uk

Best regards,
Eddie
Customer Care - Protyre

Vurdert til 5 av 5 stjerner

I left my car in for M O T and on day…

I left my car in for M O T and on day of appointment arrived reception was good told time taken for MOT and offered to wait or be called when finished. Pleasant staff and good explanation of condition of vehicle.

27. februar 2026
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Svar fra Protyre Autocare - Penrith

Dear A. O'NEILL,

We're happy to hear that your experience was positive with our team at our Penrith branch!

We appreciate your feedback regarding the service and the clear explanation provided.

Thank you for choosing us for your MOT.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Vurdert til 4 av 5 stjerner

Good service from Protyre

Good service from Protyre, tyres not the cheapest option but I wanted the same as was already on my van, so I paid for it.
Good advice from them, and as I was buying 2 tyres, they did a puncture repair free of charge, which I appreciated.
I’d use them again.

21. januar 2026
Vurdert til 2 av 5 stjerner

Disappointed customer service, wouldn’t go back.

I booked in to have two new tyres fitted at 10am. At 11am my car hadn’t moved from where I parked it. We went to a local supermarket to use the loos as the office was so scruffy, old and dirty so I didn’t fancy finding out the condition of the toilet. When we arrived back my car was being fitted with the tyres. Eventually my surname was shouted out, no explanation for the delay, no apologies.

7. februar 2026
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Svar fra Protyre Autocare - Penrith

Dear Judith Glennie,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Vurdert til 5 av 5 stjerner

Decent service at a good price.

Managed to get an appointment the same day, two new tyres and an alignment done at a decent price.

Nice to see wheel bolts being tightened with a torque wrench too, as opposed to being over tightened when all the ‘ugger duggers’ are deployed via the impact wrench.

21. januar 2026
Vurdert til 5 av 5 stjerner

Welcoming

Welcoming, listen and explain!!!!
Believe me it is lovely to be able to talk with a female about My little car, a woman in what is usually a Mans's world!!!! Congratulations.
But the men with you are very kind, I am met every time with politeness and help.
A great big ThankYou

2. februar 2026
Vurdert til 5 av 5 stjerner

1st purchase from Protyre and great service

This was the 1st time I've purchased tyres through the Protyre site, great choice of tyres available at competitive prices with discounts for buying 2 tyres, the fitting company was local to me Harolds in Penrith you are able to choose a date and time to arrive, fitted in a timereasonable time, whilst you wait, on completion the fitter fully checked the tread depth and wear on remaining tyres also all the brake discs and pads and prepared a comprehensive written report, overall a great service all round, will definitely use Protyre/Harolds Penrith again

27. januar 2026

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