Wow what brilliant service … Stressed as only halfway back to Scotland and got a screw embedded .. Friendly and reassuring .. We had a key and phone charger which involved a lot of humour and a m... Vis mer
Selskapet har svart
Beliggenhet
Bytt filialUnit 44 Gilwilly Road, Gilwilly Industrial Estate, CA11 9BL Penrith, Cumbria, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Placed my order online for 2 new front tyres. They had them in stock and a fitting slot available within the hour. Turned up at the appointed time and both tyres were fitted immediately - took ab... Vis mer
They got the job done in a timely manner, were informative and provided additional assistance that hadn’t been sought. I would happily use them again.
Helpful friendly staff. The receptioist is very good and accomodated last minute changes to my appointments without any fuss, ensuring my car was re-tested the following day. The mechanics are patient... Vis mer
Informasjon om virksomheten
- Dekkservice
- Forhandler av bilbremser
- Bilbatteriforhandler
- Bilinspeksjonsstasjon
- Biltransportservice
- Verksted for hjulinnstilling
Om Protyre Autocare - Penrith
Skrevet av virksomheten
Skrevet av virksomheten
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktopplysninger
Unit 44 Gilwilly Road, Gilwilly Industrial Estate, CA11 9BL, Penrith, Cumbria, Storbritannia
- 01768 864361
4,6
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very friendly staff
Very friendly staff. No long waiting times. Car was ready to collect at the time I was advised.
22. juni 2026
Svar fra Protyre Autocare - Penrith
Hello Mrs Impey,
We would like to thank you for sharing your feedback regarding the service you received at our Penrith branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Svar fra Protyre Autocare - Penrith
Hello Valley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Penrith branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
They got the job done in a timely…
They got the job done in a timely manner, were informative and provided additional assistance that hadn’t been sought. I would happily use them again.
17. juni 2026
Brilliant
Wow what brilliant service …
Stressed as only halfway back to Scotland and got a screw embedded ..
Friendly and reassuring ..
We had a key and phone charger which involved a lot of humour and a mutual solution..
Good luck with the new arrival
xx
13. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Protyre Autocare - Penrith
Hello Wendy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Penrith branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The staff are friendly and they provide…
The staff are friendly and they provide an excellent service. I have used them for 6 years
11. juni 2026
Svar fra Protyre Autocare - Penrith
Hello Mr Campbell,
We would like to thank you for sharing your feedback regarding the service you received at our Penrith branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Svar fra Protyre Autocare - Penrith
Hello Paul,
We are so pleased you found our air con regas a straightforward process. Thank you!
Best regards,
Eddie
Customer Care - Protyre
Svar fra Protyre Autocare - Penrith
Hello Norman,
Thank you for your 5-star review! We are delighted you were happy with our professional service.
Best regards,
Eddie
Customer Care - Protyre
So following on from last weeks issue
So following on from last weeks issue, you'll note the very prompt and seemingly interested reply from the brand.
However, over a week after a promise that the Area Manager would be in contact.....nothing.
They don't care how their branches operate as long as they scam customers.
Says it all.
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Protyre Autocare - Penrith
Dear David Halley,
Thank you for leaving us another review.
We can see from our records that this matter had been raised with the Area Manager, he is currently investigating with the centre and will be in touch with you in due course.
Kind regards,
Eddie
Customer Care - Protyre
Easy to book in
Easy to book in, very friendly staff and very helpful too. A good service all round, I would highly recommend them
8. juni 2026
Svar fra Protyre Autocare - Penrith
Hello Alison,
We would like to thank you for sharing your feedback regarding the service you received at our Penrith branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very efficient
Very efficient, friendly staff. Also pointed out an engine problem that was not related to the MOT.
5. juni 2026
The Penrith branch released the car…
The Penrith branch released the car with an identified fault that they did not feel was worth sharing with me!
Took my vehicle in for tracking, was told it was done and charged appropriately.
It was immediately apparent that the vehicle was diving all over the road after the 'repair'.
I returned the vehicle le to be told that the track rod end had failed and they couldn't do the tracking, that would be the tracking I paid for!!!
They also have no technical knowledge about how steering works.
The management have a very severe attitude and also have little technical knowledge.
They've just lost our tyre business for all our businesses.
2. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Protyre Autocare - Penrith
Dear David Halley,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Excellent service.
Very easy to book appointment on internet, staff were very helpful and friendly, received first class service. Very happy will use again.
26. mai 2026
5 star service…
Placed my order online for 2 new front tyres. They had them in stock and a fitting slot available within the hour.
Turned up at the appointed time and both tyres were fitted immediately - took about 30 mins in total. All in all a very painless exercise.
Pleasant staff. Neat workers and a good price. 5 star service!!
1. juni 2026
The place was very efficient and staff…
The place was very efficient and staff polite but the online booking system was rubbish as I had to bring the car in at 10 and the mot wasn’t until 2 ! The receptionist did her best but couldn’t change the time which completely messed up my day
29. mai 2026
Very happy with the service I got
Unfortunately I was late and they had got the next person in my place. Which is totally fine and wouldn’t expect anything else. They explained why and asked if I could wait. The guy got the tyre out of the boot for me and put it back after. No complaints. All done and dusted in good time. Friendly staff
27. mai 2026
Always helpful and efficient.
Helpful friendly staff. The receptioist is very good and accomodated last minute changes to my appointments without any fuss, ensuring my car was re-tested the following day. The mechanics are patient and explained aspects of their testing and gave good advice on safety.
27. mai 2026
No baloney !
20. mai 2026
Excellent efficient service
Excellent efficient service. Receptionist kept me up to date and tyre replacement carried out to perfection.
18. mai 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.