I have just used Protyre again to MoT our 2 cars. Their web pricing was very competitive and they did a very thorough job. The appointments (on separate days) were well organised and both ran to ti... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Appointments are easy to book online; favorable prices (especially for MoT's); large and comfortable waiting room; friendly and polite staff. Ideally situated for supermarket across the road for those... Vis mer
Selskapet har svart
Booked in for air con regas, couldn’t get the part so I had to order myself then rebook when I had the part. Rebooked for the fitting and regas and the car makes a loud noice whenever I put on the ai... Vis mer
Selskapet har svart
Was told it would take about 3 hours for mot and service so turned up then told service hadn’t been done because they was waiting for a ramp so would take another hour but l went for a walk till it w... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Dekkservice
- Bilbatteriforhandler
- Bilinspeksjonsstasjon
- Biltransportservice
- Forhandler av bilbremser
- Verksted for hjulinnstilling
Om Protyre Autocare - Isle of Wight
Skrevet av virksomheten
Skrevet av virksomheten
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktopplysninger
Newport Road, Lake, PO36 9GT, Isle of Wight, Isle of Wight, Storbritannia
- 01983 401000
4,7
Enestående
1k anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Svar fra Protyre Autocare - Isle of Wight
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of WIght branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Svar fra Protyre Autocare - Isle of Wight
Hello Mrs Johnston,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Efficient and friendly
Able to book service and mot at short notice after being let down by another garage. Friendly, efficient service that kept me informed.
29. oktober 2025
Everything was done quickly and on time…
Everything was done quickly and on time on this occasion. However, the new tyre was over inflated by 7lbs to the recommended BSI tyre pressure.
20. oktober 2025
Svar fra Protyre Autocare - Isle of Wight
Dear John Horton,
We're glad you were pleased with our prompt service at our Isle of Wight branch.
We appreciate you bringing the over-inflation to our attention and will review our procedures to ensure correct tyre pressure settings are consistently applied.
Thanks for your feedback.
we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service excellent staff
15. oktober 2025
Extremely helpful from start to finish……
Extremely helpful from start to finish… job done on time…
15. oktober 2025
Experience as expected
8. september 2025
Svar fra Protyre Autocare - Isle of Wight
Hello Wendy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service with knowledgeable…
Great service with knowledgeable friendly staff ! Highly recommended.
29. september 2025
Svar fra Protyre Autocare - Isle of Wight
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
You could start by finishing off the…
You could start by finishing off the job for one thing. I had to wipe all the crap off the tyres and alloys that your fitter left all over them. Not Good.
4. oktober 2025
Svar fra Protyre Autocare - Isle of Wight
Dear Jeremy Acres,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Isle of Wight branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Svar fra Protyre Autocare - Isle of Wight
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service and prices
Excellent service
Great prices
So easy to Book service and mot online
Chap rang me about couple of problems found during service, one of which I’d suspected. Agreed replacements
Trustworthy
14. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Protyre Autocare - Isle of Wight
Hello Cindy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great customer service
Great customer service, took great care of my car and done a superb job.
26. september 2025
Svar fra Protyre Autocare - Isle of Wight
Hello Daniel,
We would like to thank you for sharing your feedback regarding the service you received at our Isle of Wight branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Shame the mot examiner doesn't know how…
Shame the mot examiner doesn't know how many number plate lights the Mazda 3 has. Have a blank space between the 2 lamps and he puts an advisory on my mot saying I have a missing lamp.
22. september 2025
Svar fra Protyre Autocare - Isle of Wight
Dear Dave Knight,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Svar fra Protyre Autocare - Isle of Wight
Hello Colleen,
We appreciate you taking the time to leave us this great review! We're so happy to hear you find our team in centre helpful and pleasant.
Best regards,
Eddie
Customer Care - Protyre
Car was taken for tracking.
Car was taken for tracking.
Operative, I won't call him a mechanic, forgot to release the rack boots when he adjusted the tie rods.
Boot twisted and was pulled off the steering rack.
When I rang up to complain I was told to bring it back .I did.
Idiot on reception, Ben, treated me as if I had just brought a puncture it, his main concern was I had left the keys in the car and he couldn't put a label on them.
After a few choice words he agreed to a full refund. 4-7 days he said. Going on holiday for two weeks. If not in my bank when I get back I will be having more words with Ben.
10. september 2025
Svar fra Protyre Autocare - Isle of Wight
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We have also received your email in regards to this matter and as per our response can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
A great team
A great team, great service, helpful and reliable. Competitive prices.
12. september 2025
I was recieved well told roughly how…
I was recieved well told roughly how long it would take to fit the tyres very pleased with the work carried out.
10. september 2025
Booked an MOT
Booked an MOT, turned up half hour early and they fitted me in. Polite and professional. Will use again.
10. september 2025
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