Protyre Autocare - Isle of Wight Anmeldelser 

1 356
•
TrustScore 4.5 av 5

4,7

Beliggenhet

Bytt filial

Newport Road, Lake, PO36 9GT Isle of Wight, Isle of Wight, GB

•

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

From previous experience with these guys I’ve always come back to do my tyres. George at reception is great, mechanics are great 5*

Selskapet har svart

Vurdert til 5 av 5 stjerner

i recieved friendly reliable service from all the staff i met during my visit. my vehicle was looked after ,i had an additional problem with my car i discussed this with the team and was given go... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Appointments are easy to book online; favorable prices (especially for MoT's); large and comfortable waiting room; friendly and polite staff. Ideally situated for supermarket across the road for those... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I made an appointment with their easy to use online service for a replacement battery that had died the evening before while on holiday in the IOW. I was relieved they was just around the corner from... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Dekkservice
  2. også i
  3. Bilbatteriforhandler
  4. Bilinspeksjonsstasjon
  5. Biltransportservice
  6. Forhandler av bilbremser
  7. Verksted for hjulinnstilling

Skrevet av virksomheten

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Kontaktopplysninger

  • Newport Road, Lake, PO36 9GT, Isle of Wight, Isle of Wight, Storbritannia

  • 01983 401000

4,7

Enestående

TrustScore 4.5 av 5

1k anmeldelser

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4,7

Alle anmeldelser

(1 356)

33 081 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Booked MOT

Booked MOT. Completed on time. Friendly staff.

4. november 2026
Logoen til Protyre Autocare - Isle of Wight

Svar fra Protyre Autocare - Isle of Wight

Hello Kay,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Good service and polite

Good service and polite

4. november 2026
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Svar fra Protyre Autocare - Isle of Wight

Hello Mr Higgins,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

From previous experience with these…

From previous experience with these guys I’ve always come back to do my tyres. George at reception is great, mechanics are great 5*

4. november 2026
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Svar fra Protyre Autocare - Isle of Wight

Hello Daniel​,

We would like to thank you for sharing your feedback regarding the service you received at our Isle of Wight branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Great service

Reliable, polite and trustworthy

2. november 2026
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Svar fra Protyre Autocare - Isle of Wight

Hello Tom,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

i recieved friendly reliable service…

i recieved friendly reliable service from all the staff i met during my visit.
my vehicle was looked after ,i had an additional problem with my car i discussed this with the team and was given good advise

24. oktober 2026
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Svar fra Protyre Autocare - Isle of Wight

Dear Penelope,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you received friendly, reliable support and helpful advice from our team at our Isle of Wight branch regarding your vehicle's additional issue.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Vurdert til 2 av 5 stjerner

Its all in the detail keeping good service.

Shame been good up till now.
This time bought 2x expensive tyres only to find they weren't balanced before fitting back to the car.
Rectified by their staff 3 days later and thank you to them.
But not good enough losing 2 hours of my time to sort it when it should've been done properly in the 1st place.

28. oktober 2026
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Svar fra Protyre Autocare - Isle of Wight

Dear Paul, 

Thank you for taking the time to share your feedback. We are very sorry to hear that your recent visit did not live up to our usual high standards and that your new tyres were not balanced correctly during the initial fitting.

While we are glad our team was able to rectify the issue for you, we completely understand your frustration regarding the two hours of your time that were lost as a result of this oversight. Your concerns have been passed on to the management team so they can look into what happened and ensure we do better in the future. We sincerely apologise for the inconvenience and hassle this has caused you.

If you have any questions or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk

Best regards,
Eddie
Customer Care - Protyre

Vurdert til 5 av 5 stjerner

I had a puncture

I had a puncture, I phoned the company after checking online, they sorted me out promptly and efficiently and at a reasonable price

21. oktober 2026
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Svar fra Protyre Autocare - Isle of Wight

Hello Phil​,

We would like to thank you for sharing your feedback regarding the service you received at our Isle of Wight branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Great service and price

Great service and price

21. oktober 2026
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Svar fra Protyre Autocare - Isle of Wight

Hello Roland,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Fast and friendly 😁

21. oktober 2026
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Svar fra Protyre Autocare - Isle of Wight

Hello Philip,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Bought tyres and tracking on line.

Bought tyres and tracking on line, arranged a date and time to have the job done. Turned up was greeted politely, sat down in the comfy warm waiting area, 45 minutes later I was on my way home, perfect what's not to like! Great service, great company well done Protyre.

19. oktober 2026
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Svar fra Protyre Autocare - Isle of Wight

Hello Jim,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner
Logoen til Protyre Autocare - Isle of Wight

Svar fra Protyre Autocare - Isle of Wight

Hello Glenn,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 1 av 5 stjerner

Went there for an MOT

Went there for an MOT, I reckon your inspector got out of bed the wrong side that morning and to top it up you didn't even bother coming back with a repair price so I will never bother using you again. I reckon what you do is offer a cheaper MOT then fail the car on just about anything and everything possible, in all my life and seeing that the car has only done 5k mileage since the last MOT is ridiculous.

12. oktober 2026
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Svar fra Protyre Autocare - Isle of Wight

Dear Barry,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Vurdert til 5 av 5 stjerner

Very good friendly service can pay…

Very good friendly service can pay online and was very quick so wasn't waiting long very friendly team

14. oktober 2026
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Svar fra Protyre Autocare - Isle of Wight

Hello Mr Basile​,

We would like to thank you for sharing your feedback regarding the service you received at our Isle of Wight branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Excellent service from everyone…

Excellent service from everyone involved with my car..Front desk and service personnel.

12. oktober 2026
Logoen til Protyre Autocare - Isle of Wight

Svar fra Protyre Autocare - Isle of Wight

Hello Helen​,

We would like to thank you for sharing your feedback regarding the service you received at our Isle of Wight branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Great service

Great service

12. oktober 2026
Logoen til Protyre Autocare - Isle of Wight

Svar fra Protyre Autocare - Isle of Wight

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Great Service

Always helpful and knowledgeable

5. juni 2026
Logoen til Protyre Autocare - Isle of Wight

Svar fra Protyre Autocare - Isle of Wight

Hello Darren,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Replacement battery on holiday

I made an appointment with their easy to use online service for a replacement battery that had died the evening before while on holiday in the IOW. I was relieved they was just around the corner from where we was staying and had one in stock so got it fitted early morning so we could get on with our holiday, friendly service. happy days 😊

5. oktober 2026
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Svar fra Protyre Autocare - Isle of Wight

Hello Mike,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Great fast service

7. oktober 2026
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Svar fra Protyre Autocare - Isle of Wight

Hello Kyle,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Booked my car in for mot online.

Booked my car in for mot online and managed to get a slot the next day 😀
Brilliant service and the staff we're great too, very happy, thanks team 🏁

30. september 2026
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Svar fra Protyre Autocare - Isle of Wight

Hello Derrick​,

We would like to thank you for sharing your feedback regarding the service you received at our Isle of Wight branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Vurdert til 5 av 5 stjerner

Great service and very polite

Great service and very polite

30. september 2026
Logoen til Protyre Autocare - Isle of Wight

Svar fra Protyre Autocare - Isle of Wight

Hello Jacqui,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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