Protyre Autocare - Bristol Brislington Anmeldelser 

608
TrustScore 4.5 av 5

4,5

Beliggenhet

Bytt filial

820 Bath Road, Brislington, BS4 5LQ Bristol, Avon, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Always gives the best customer service on every visit. I had puncture which I had over few weeks, no other tyre shop would identify why the tyre pressure light on dashboard kept coming up, I popped in... Vis mer

Vurdert til 5 av 5 stjerner

I went last Saturday for an AC refill for a Hyundai I30. Although the process took a little longer, the mechanic didn't let me go, until he was sure that everything was fine with the refill with the n... Vis mer

Vurdert til 5 av 5 stjerner

The Staff/ The Guys there were very helpful & Professional knew what they were doing & were efficient ,I've already recommended them / your premises to my friends & work colleagues !! I'll definitely... Vis mer

Vurdert til 5 av 5 stjerner

The online booking system works well, it lets you check stock and book an appointment. When I arrived, the fitting was carried out straight away. Also appreciated the free tracking check which was off... Vis mer


Informasjon om virksomheten

  1. Dekkservice
  2. Forhandler av bilbremser
  3. Bilbatteriforhandler
  4. Bilinspeksjonsstasjon
  5. Biltransportservice
  6. Verksted for hjulinnstilling

Skrevet av virksomheten

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Kontaktopplysninger

  • 820 Bath Road, Brislington, BS4 5LQ, Bristol, Avon, Storbritannia

  • 01179 772596

4,5

Enestående

TrustScore 4.5 av 5

608 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,5

Alle anmeldelser

(608)

33 771 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

Slightly disappointed this time

Had two front tyres fitted with tracking checked as well.
We left the car for them to sort for a hour.
Drove away and vehicle was still pulling to the right.
Went back immediately for them to resolve the issue and it took them half an hour to sort the tracking, making me think that they had not done it the first time even though we had paid for that service.

5. mars 2025
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Svar fra Protyre Autocare - Bristol Brislington

Dear Jason Erskine,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Vurdert til 1 av 5 stjerner

I still have no tyre and the tracking…

I still have no tyre and the tracking hasn't been done

12. februar 2025
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Svar fra Protyre Autocare - Bristol Brislington

Dear Customer,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

Vurdert til 5 av 5 stjerner

Top Service

Helpful staff who knew exactly what was needed. Apologetic when tyres didn’t arrived in time and rebooked the appointment to my convenience.

3. januar 2025
Vurdert til 1 av 5 stjerner

Hardly professional

Four new tyres sent to Bath Road Bristol depot. They fitted them onto the car and carried out a wheel alignment check which they said was fine. Only a couple of days later someone. Noticed that instead of all four tyres being Allseason the two on the front were Winter season! The fitters either didn’t notice (completely different tread pattern) or couldn’t be bothered to tell me before they fitted them that there were two different seasons and was this correct? It’s well documented that it’s potentially dangerous to mix tread patterns. What compounded my anger is that I took the car to a different company to have the correct tyres fitted and they carried out an alignment check which showed the fronts were needing adjusting. When I got home I looked at the paperwork from ProTyres and they’d even inputted the wrong vehicle details into the alignment computer thereby giving me a false reading. Four days with out using my car, another day off to have the correct tyres fitted and all ProTyres have agreed is to refund the alignment fee I had to pay out. No real answers except that they’d make sure in future the fitters would check the right tyres before fitting. Incompetence doesn’t cover it. Never use them again.

12. desember 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Protyre Autocare - Bristol Brislington

Dear Tom Baker,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Vurdert til 1 av 5 stjerner

Wheel nut damage and incorrect tyre fitment

The person who was designated to remove the wheel from my car used the incorrect socket on the end of an air gun and ended up rounding off two of my wheel nuts. These then had to be chiselled off irreparably damaging the nuts. This was followed by the same person fitting the tyre the wrong direction to the wheel rotation. Fortunately this was noticed by the garage Forman who then removed and replaced the tyre.

The whole experience was terrible, damaging and expensive

13. desember 2024
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Svar fra Protyre Autocare - Bristol Brislington

Dear Mike Farmer,

We understand your frustration and disappointment with the service you received. We take all customer feedback seriously and are committed to ensuring that our customers have a positive experience.

We will investigate this matter thoroughly and take appropriate action to prevent similar incidents from happening in the future. The Area Manager has been notified of this and they will be in touch as soon as they can.

Kindest regards,
Georgia
Customer Care - Protyre

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