Arrived 25 minutes late, cold, plus desert was squashed. Customer service terrible, they don't do a thing. Won't be ordering from them ever again. Disappointed with order and customer service.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We had an amazing waiter called Ryan and it was great food. My whole massive group was completely astonished at the kindness and patience of the staff. Pizza express harpenden is my favourite restaura... Vis mer
Pizza Express Wimbledon Broadway Amazing service, great staff and management. Clean, cool and comfortable on ean extremely hot day. Ollie, was welcoming and a great host to my friend's, daughte... Vis mer
Neurodivergent nightmare. Brought my boyfriend here for his birthday, surrounded by screaming children. Waited 20mins for a drink and initially denied an app voucher my boyfriend had for a desert be... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Experience the finest ingredients, eye-catching design, friendly and efficient service - all wrapped up with the passion for pizza which infuses everything we do at PizzaExpress?
Kontaktopplysninger
Storbritannia
- www.pizzaexpress.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Loyalty Prevails
Ok, so Pizza Express is celebrating 60 years of serving the best pizza's you ever could eat. I've been eating Pizza Express pizza for 42 years, in many cases on a weekly basis, it's true. Admittedly I wrote a piece here some months ago about not being able to get freshly chopped garlic added to my pizza. WELL! Thankfully all that has changed. I've been eating in at Pizza Express Norwich and South Mimms just left south Mimms in fact and as usual I ask for extra garlic either on my pizza or on the side, either way I got it. Yippee! For all you garlic and pizza lovers out there, get yourselves to Pizza Express and enjoy a warm and friendly greetings, fantastic waiting service and of course super dooper pizza. Happy Birthday Pizza Express we Love you. ❤️
Lovely lunch served by Iwona
We had a lovely lunch in Pizza Express Blackheath served by Iwona who was so friendly and helpful and made it a lovely time.
The food was amazing
The food was amazing. The service was extremely good. Peter and Phillipe were amazing and very kind. I recommend if you want fantastic food and make beautiful memories.
Jordie @ Chertsey Pizza Express
@Bain Capital @Allan Leighton @Lawrence Harvey please look at this review about the Chertsey branch and the staff:
From stepping into the Chertsey Pizza Express for my daughters 5th birthday on Tuesday, we we welcomed with big smiles from the very friendly staff. My family and I were amazed with a wonderful waiter (Jordie) he truly made the whole experience amazing, not only was he very patient with our change in orders , he was friendly , smiley and understood the situation with us having 4 young kids and made it extremely easy by being his great self.
Usually a night out at a restaurant can be a bit of a chore, however, due to the wonderful staff at this branch/restaurant, my wife and i were actually able to relax and enjoy our very well presented meal.
To top it all off, the Chocolate Sundae which my daughter still talks about really made her night.
I want to say a special thanks to Jordie and the staff at Chertsey Pizza Express. Thank you all for the wonderful night , Jordie you are a true asset to the company, I hope your manager will flag this to the chairman and recognise how skilled you truly are .
PERFECT DINING EXPERIENCE
Thank you Jordie
From
Jay, very happy daughter and a very happy family (repeat customers for sure).
Wonderful meal, brilliant service
Beautiful meal and wonderful service. Pizza was delicious, as was the dessert and starter, would eat again
10/10
Good atmosphere nice pizza polo Astra…
Good atmosphere nice pizza polo Astra the restaurant clean good food thank you to the chef as well waiter
Meadowhall Pizza Express . Poor to excellent in one pizza !I actually received a very poor leggara…
I actually received a very poor leggara pizza with little topping and very dry .
I explained to the first server that it wasn’t the usual standard only to be told it was supposed to be less than 600 calories hence it didn’t have much topping !
Another lady called Erin then asked how our meals were and I explained again how disappointed I was .
She immediately apologised and offered a new one which I accepted . What a difference . It was beautiful and nothing like the one before .
Erin was an excellent example of good customer service and I would go again because of her approach . Sadly the other person was exactly the opposite !
Bait and switch
Very disappointed that my 16 year old suffered a bait and switch scam at pizza express Epsom. He was induced to book a table on a 40% discount then when he arrived was given the standard menu and once he realised they said it was too late to have the deal.
Very sharp practices against a child.
Pizza Express Xscape Castleford, Don't Bother!
We had a table booked for 530pm yesterday Sun 5th October, we were seated and it took 45 minutes to take our drink order, another 30 minutes for our food order, which then arrived 40 minutes later.
Whilst around 15 take away delivery people arrived to collect telephone orders.
We were treated very poorly, the staff looked bored and could not be bothered to make your visit worthwhile.
First and last visit, spoilt a 16th birthday meal, and the prices are a rip off too, best avoided
Pizza Express Banstead
Pizza Express Banstead
Was served by Faruq who went above and beyond. Was very helpful and patient and help download the app and showed us how to use. Explained all the different options. An asset to you company and gave 100% service with care and a big smile. Well done Faruq and thank you. Sue & Sian.
Had an amazing server by the name of Hen, absolutely lovely person
Had an amazing server by the name of Hen, made the whole thing an amazing experience and overall enjoyable. The food was delicious and came out decently quick and was overall great at Southend's pizza express - came on the 27th sept at around 1pm.
We were served by Sandra at kings lynn
We were served by Sandra at kings lynn. Food was good service outstanding .
Really good and super efficient and…
Really good and super efficient and communicative service from Emma in the new restaurant in Redhill, Surrey. Top class.
Very Disappointing – Poor Treatment of Disabled Customers
We came on a Sunday around 5:30pm to Pizza Express in Bristol, Southgate. The restaurant was completely empty (I’ve uploaded pictures to show this), yet the staff refused to let us sit in the open area. Instead, they wanted my mother, who is in a wheelchair, to sit pushed into a corner where she could not even move.
This is unacceptable and felt like mistreatment of a disabled customer. When we explained, the staff were not helpful at all. In the end, we decided not to stay and eat.
Pizza Express should take this matter seriously and ensure that disabled people are treated with dignity and given the same access as everyone else.
Delicious food and outstanding service…
Delicious food and outstanding service from Sebastian, who went above and beyond to make our visit special. He engaged us in genuine conversation, surprised us with complimentary extras, and even chased after us when we accidentally left a cap behind. A real credit to Pizza Express, and we wish him every success in his future career.
Great food
Always enjoy the food in this place and the service is always great too lots of different variety options of vegetarian food which really suits me always go back
I’m so disappointed I drove to Cabot…
I’m so disappointed I drove to Cabot circus to go to pizza express paid for parking got to the restaurant less than half full got table to then be told it would be at least half hour wait for pizza because they had to many Deliveroo orders shame on you pizza express I thought you were a restaurant not takeaway with some seating you’re pizzas are best in the restaurant crap when shoved into a dirty bag belonging to who no”s sweating conjilling cheese home delivery instead of customers in the restaurant buying drinks starters and desserts tipping your staff?
Just had a family lunch at Pizza Hut…
Just had a family lunch at Pizza Hut Headingley and rare you get genuinely good customer service so wanted to mention our waiter Jack. Really easy going, friendly and all round nice bloke. We will definitely be back and recommend.
BBQ Chicken Pizza Express …
I bought a BBQ Chicken Pizza Express from a supermarket, and oh dear ... it as dreadful! It was sooo sweet, there was so much sugar, syrup, sucrose etc in it and it tasted dreadful. I don't know what was in it but when I read the ingredients, there were so many , and you know what they say about that! Pizza Express need to get their act together and not keep selling all this appalling rubbish.
🌟🌟🌟🌟🌟 Exceptional Service from Mima at Pizza Express, Shepherd’s Bush – Rockley Road
We had the most wonderful experience thanks to Mima, who truly went above and beyond to make our evening special. Our son, who is autistic, was having a difficult time when we arrived, and Mima immediately stepped in with such kindness and intuition. She gently engaged him in conversation, asking what he’d like to order, and made sure his meal came out first — a small gesture that made a huge difference in helping him settle.
Throughout the evening, Mima was attentive, thoughtful, and incredibly supportive. She answered our questions, checked in regularly, and made sure we were enjoying our meal. When our son finished eating and began to get a little restless, Mima noticed straight away and invited him to help her prepare his dessert. Watching them chat and seeing the joy on his face when he returned to the table was truly heartwarming.
As we were leaving, our son turned to us and said, “She brightened my day.” That simple sentence says it all. Dining out can often be a stressful experience for our family, depending on how the environment affects our son. But Mima’s care and attentiveness lifted that weight entirely. She created a space where we could relax, enjoy our food, and feel truly welcomed.
We’re so grateful to her and want to thank her from the bottom of our hearts — she turned what could have been a challenging evening into a joyful one. Thank you, Mima. You made a lasting impression on our family. It is such a shame we do not live closer, as we would definitely become 'regulars' if we did.
We really hope Pizza Express also truly appreciates the hard work Mima puts in.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








