I am very satisfied with my DropTop Classic. The quality is very good and the custom picture makes the desk unique. Pith & Stem customer support is outstanding (a rare luxury these days), they kindly... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I am very satisfied with my DropTop Classic. The quality is very good and the custom picture makes the desk unique. Pith & Stem customer support is outstanding (a rare luxury these days), they kindly... Vis mer
Selskapet har svart
The import and shipping process with Pith & Stem was very disappointing. They quoted a 10% charge for import to the US in the Checkout on their website. They also mention that returns are at the custo... Vis mer
Selskapet har svart
The desk is fabulous. Exactly what they promised: folds out into a really spacious desk; folds away on the wall at the end of the day. It feels pretty sturdy and the quality seems of a high stand... Vis mer
Selskapet har svart
Pith & Stem built a beautiful murphy desk that adds functionality to my office-slash-guestroom. The first attempt was damaged in transit. Pith & Stem were helpful on the phone and made sure I received... Vis mer
Selskapet har svart
We have developed a range of smartdesks specifically designed for the modern home but with the needs of the 21st century professional in mind. DropTop.™ is the world’s first folding desk and wall-mounted workstation with inbuilt monitor displays and tech hardware. When working from home, you can now treat the job and the workday with the respect it deserves, but also respect your home life and keep the two separate. A Murphy desk built for productive WFH!
Unit 8, Rawmec Business Park, Plumpton Road, en11 0ee, Hoddesdon, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 21 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I've had a DropTop Classic for a little over 18 months and use it five days a week, and the quality is amazing. It's just a perfect desk - really well designed and fantastic quality. Well worth the cost.
And the support is second to none. I reached out to the support team soon after I received the desk with questions regarding installation and got a very quick and helpful response. And just recently, long after I purchased the desk, I'm about to relocate overseas and want to make sure the desk doesn't get damaged in the move, and again the support team delivered beyond my expectations (thank you, Daniel!).
Great product, great support. One piece was damaged during the transport and Pith&Stem directly provided replacement parts.
The DropTop shows high quality and for me the price was worth it. Love to use it for work-from-home.
I have placed an order for DropTop Duo 24 Light on the 20th of February. This was meant to be ready with 6-8 weeks (3rd - 17th of April). I have checked in with the customer service team multiple times be told that the desktop is in final stages of production and then I have been reassured multiple times that it will be shipped within a week. I have still not received my order or an update about what is going on, despite being promised that it will be shipped latest by Friday 1st of May. Not a great experience so far bearing in mind the high cost of this product. The lack of clarity about timescales and feeling like I am inconveniencing people by trying to understand when this order will be shipped has left me feeling rather frustrated. This has been very stressful as I will be away soon and still have no idea about what is going on with this expensive order.
Brilliant products and service! Received my droptop ahead of schedule and the desk is amazing. Looks great and build quality is spot on 👍. Sadly my DIY skills are pretty poor and I had to go back to droptop for some help after I damaged the desk. I have been blown away by how great this companies service has been and in particular Daniel. He has gone out of his way to assist and has helped with arranging a replacement desk! Will always recommend droptop as the products are great and they really look after you. Great work 👍
been using my droptop desk for a couple of years without issues
good reactive custom service as well in case of issues
An excellent experience from ordering to asking for updates and delivery from dhl .couldn't recommend anough.
Very nice piece of equipment. Does exactly come as advertised and seems to be of very good quality. Delivery took longer than scheduled but was well communicated
Everything was perfect. I am ver happy with this and the Communication was very good. All the best and i give you more than 5 Stars.
Urs Gutweniger, Switzerland
I bought a 24 duo light, while the design is really sleek and the overall package is great, nice to use, the fitting quality of 24 duo light is not absolutely perfect given they take 8 weeks to make it.
The dry wall fixing types are bit complicated to install with multiple steps to follow, there are much easier and more stronger TV mounting drywall plugs present elsewhere, something to improve.
Overall great product, amazing space saver but the mounting and fitting could be much more smoother given it's a £500 product. Hopefullly IKEA makes it soon for £200.
The desk is practical, well designed and well made. The delivery took 8 week and was within the promised dates. Communication was good. Assembly instructions are clear, are easily followed and can be accomplished by one person though the actual mounting on the wall should be done by two. I give it four and not five stars, because at this price point I feel the main desk board could be a tad sturdier. But for most people this will probably go completely unnoticed and it does not detract from the overall functionality.
It was a big decision to order the DropTop as the unit is expensive and uncertainty dealing with freight and taxes etc. The customer support has been very helpful in addressing my concerns. The unit arrived even before expected due date and aside from a few hiccups in assembling the unit, everything was as I expected. The unit was well built and of good quality. I’m very happy with the set up.
Great product and excellent quality. Came quicker than expected and very impressed with it. Highly recommend everyone who works from home or want a desk that doesn't take a lot of space. Looks great!
Teriffic solution for WFH! The packaging for shipment was superb - everything arrived in top condition. The instructions were clear, parts well-labeled, and panels perfectly milled for great assembly. I'm very happy with the desk!
My desk hasn't stayed closed since I purchased it. It doesn't lock properly so it just falls back open. Unfortunately, customer service has been difficult to deal with. First they somehow sent me a new lock that wasn't compatible with my model. Then after that, they claimed they sent the correct lock, but I haven't received it and it's been nearly a month. In the meantime, the desk is permanently in its open position, which defeats the entire purpose of the desk.
Just what I was looking for. Fantastic quality and easy to mount on the wall. Highly recommend it.
The product is everything we wished for from a desk. Looks very good when closed, allows us to shut down after finishing work by being able to hide the screens and work setup at the end of the day. The materials are high quality and the desk was easy to mount. We had some small issues with some pieces being damaged during transit, but the team has been very responsive and eager to find a solution once we communicated the issue.
Great item, well done, good service, delivered at time
Delivery was within the expected timelines. However the product, despite the clever design, is quite cheap. They didn`t provide with the correct mounting hardware, the masonry wall plugs included are inadequate for the screws provided.
Moreover the locking mechanism is not working properly, it seems the screws are too short. Hope at least it will last few years.
Excellent product, well made, and works perfectly for what we need.
The desk I ordered was around £400 which to me is a decent amount of money for a desk, it took 7 weeks to arrive which is fine it was neat to Xmas, when it did arrive the quality was so poor, chips and manufacturing dents not what you would expect.
Customer service was v good and give me a big chunk of money back to keep the desk as I really didn’t want to wait more time for it to be collected and another one shipped.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.