Amazing customer service from Pink Honey. Nothing is too much trouble. I emailed with a query in regard to a lip pencil I usually order & I received the fastest response via email I probably ever... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I genuinely love this brand, their products are unmatched! Their Brow Fluff is the best brow product I’ve ever tried for my super stubborn brows, and their lip liners are incredible, so creamy and... Vis mer
Very Loyal fan of pink honey, after many many orders i have had to speak to customer services today as one of my items was missing from a parcel. The team at pink honey sorted within minutes no drama!... Vis mer
Ordered multiple times from here The brow fluff & brow detailer - I had a slight problem with my last detailer and although I couldn’t find the order number/details for it they kindly sent out a ne... Vis mer
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 71 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
This was my first purchase with Pink Honey
This was my first purchase with Pink Honey
And iam so glad I tried it. The Super Hold is amazing. Parcel arrived quickly considering COVID. I’m very impressed, and will definitely use again.
Purchased my original super hold with…
Purchased my original super hold with fast delivery smells insane just like bubble gum 😍😍 and the hold is unreal my eyebrows do not move! Best eyebrow product I have every used it’s now my go to! can’t wait to try all other products chocolate wonder wax is next on my list!
Such an amazing product and company
Such an amazing product and company, I emailed for some advice before I bought a product and the team were so helpful and lovely! Definitely a customer for life, it’s part of my every day routine and I love it holds my brows all day and smells so good!
Very bad customer service
Ordered in November 2020, never received anything. Tried contacting them via email and at forst they said they would re-send the package because it got lost. I don’t think they ever did resend, though. They never provided a tracking number either. I then tried to follow up multiple times - through email, instgram and their website. After a month they got back to me via email claiming that their firewall bounced my emails back and claimed again that they will re-send the package. A month later I again followed up on multiple channels to request a refund. Had to contact them multiple times. After a month they finally deigned to answer, issuing the refund. Very bad experience, feels like they just don’t care about customers.
Ordered the wonder wax & brow pencil
Ordered the wonder wax & brow pencil - wonder wax was sooo dry and went everywhere except the actual eyebrow. But pencil really good so 50/50 & I love the original pink honey glue, so maybe the wonder wax was an anomaly - but still disappointed as wasted money on it :(
Still waiting for my order
My daughter ordered an item and paid for next day delivery and two weeks on we’re still waiting. Found there address on company’s house might have to go and collect it! My advice is to AVOID!!! this company.
inadequate and low quality customer service
I had placed an order over a month ago, I reached out to pinkhoneyuk though email and did not receive a response. So I then reached out through instagram they said I did receive an email back and to check my junk file, which I did and there was no response. The told me to send my order number. Once I did I was ignored so I commented on their post to grab their attention. They deleted my comment and then replied saying my package was lost and a new one would replace it and tracking would be sent the next day. A week went by with no update, so I messaged again and was ignored. The message was seen but it was obvious that it was not a priority for them to help me. The products look great but I would not order from them again nor recommend that anyone out of the UK does. They are a small business and I expect more from them. They have time to advertise the product on their instagram but no time to make sure their customers receive the product. I would give zero stars if it was possible.
I was really excited to try this…
I was really excited to try this product but never received it. I tried contacting them about this issue several times but they never responded so be wary of their horrible customer service.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








