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Bettervits Anmeldelser 813

TrustScore 2 av 5

1,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

My main gripe with company - unable to contact them directly, The products were ok, but subscriptions process amending or cancelling purposely complicated, difficult to navigate. I finally gave up &... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

If I could give this company no stars I would. S like other customers, bought what I thought was a one off purchase of NMN got enrolled onto. subscription. I have contacted them four times to cancel t... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

i ordered 3 bottles of Glucosamine and 3 bottles of berberine on their offer. only the glucosamine was delivered. despite 3 emails over last 2 days i have zero response. you cannot phone them only via... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have been using Bettervits to order my glucosamine tablets for nearly three years now and find the ordering very simple! Delivery is always very speedy and and this time around, my order arrived e... Vis mer

Informasjon om virksomheten

  1. Kosttilskuddsbutikk

Skrevet av virksomheten

As one of the fastest growing nutrition brands in the UK, Bettervits prides itself on it's best-in-class formulations and science-driven range. We're here to support you before, during and after your purchase. If you run into any issues, please remember to leave your order number so we can look into it for you.

60 Day Guarantee

No Questions Asked Returns Within 60 Days.

Changed your mind? Ended up with more than you need? No problem - simply reach out to us and we're happy to help you return your order and refund you for any items returned within 60 days.

Kontaktopplysninger

1,9

Under middels

TrustScore 2 av 5

813 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

If I could I would give this company no…

If I could I would give this company no stars. They took money from my account without my knowledge. I DID NOT set up a subscriptioN. They failed to communicate with me when I sent the goods back and I am still waiting for my refund. I have today instructed my bank to take action against them. And when you try to leave a review for them the system blocks you. Please please do not use this company.

17. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Bettervits

Hi there,

Thanks for getting in touch.

We're sorry to hear about your experience. We've requested some more information from you to help locate your emails.

We look forward to assisting further.

- Bettervits

Vurdert til 2 av 5 stjerner

Subscriptions/cancelling deliberately difficult

My main gripe with company - unable to contact them directly, The products were ok, but subscriptions process amending or cancelling purposely complicated, difficult to navigate. I finally gave up & wanted to cancel everything - wasn't straight forward, could only email. A few months later marketing by post arrived despite not opting in. Time will tell if my complaint message for it to cease, worked.

9. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Bettervits

Hi there,

Thanks for getting in touch.

We're sorry to hear about your experience. We've requested some more information from you to help locate your emails.

We look forward to assisting further.

- Bettervits

Vurdert til 1 av 5 stjerner

Not recieved order

I made an order on april 6th and have had absokutely no communication from this company about where my order is. It has been almost 2 weeks with no delivery for me. Really regret ordering from them and very unhappy woth the service. Other reviewers should take note - not worth ordering from them due to non delivery let alone other concerns about beint enrolled into an ineanted aubscription. Customer services poor ad cannot speak to them dorecrly over phone.

6. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Bettervits

Hi Sandeep,

Thanks for getting in touch.

We're so sorry about the delay in receiving your order. A member of our team has been in touch to provide an updated timeline.

We're unable to see any active subscriptions on your account. We'd like to assure you that subscriptions are only set up if the 'Subscribe & Save' option is selected when building the basket; selections can be verified during checkout.

If there's anything we can help with, please let us know!

- Bettervits

Vurdert til 1 av 5 stjerner

Not had my order but they are asking me…

Not had my order but they are asking me to review it . !!!!!

13. april 2026
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Svar fra Bettervits

Hi Heather,

We're very sorry for the confusion. It does appear that an item in your order has been delayed due to stock.

A member of our team has reached out to you via email with some options for this order. We hope to hear back from you soon!

- Bettervits

Vurdert til 1 av 5 stjerner

avoid like the plague

avoid like the plague! Criminal company, taking money without authorisation and without any prior warning for a supposed subscription that was never signed up for. Do not reply to contact form messages and have no other way of contacting. So I have a £55 order on its way to me that I did not ask for and that I cannot cancel and that my card has already been charged for. I require an immediate refund otherwise further action will be taken….

16. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Bettervits

Hi Catherine,

Thanks for getting in touch. We're sorry about the confusion regarding your subscription. We can see that this has since been successfully cancelled.

A member of our team has responded to your email submitted yesterday. While we aim to reply within 24 hours, response times can be slightly longer during busier periods. In this case, we're glad we were able to get back to you the same day.

If there is anything more we can assist with, please let us know.

- Bettervits

Vurdert til 5 av 5 stjerner

I have been using Bettervits to order…

I have been using Bettervits to order my glucosamine tablets for nearly three years now and find the ordering very simple! Delivery is always very speedy and
and this time around, my order arrived even quicker than usual!(within 24 hours!) I also find the tablets are excellent to relieve the pain from arthritis! Thank you for an excellent service and excellent merchandise!

16. april 2026
Vurdert til 1 av 5 stjerner

If I could give this company no stars I…

If I could give this company no stars I would. S like other customers, bought what I thought was a one off purchase of NMN got enrolled onto. subscription. I have contacted them four times to cancel this subscription and heard nothing back. My subscription is still showing as active on their impossible to navigate system. They are scammers. Please avoid Bettervits at all costs. Otherwise it will cost.

28. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Bettervits

Hi there,

Thanks for getting in touch.

We're sorry for the delay in hearing back from our team. We've requested some more information from you to help locate your emails.

We look forward to assisting further.

- Bettervits

Vurdert til 1 av 5 stjerner

i ordered 3 bottles of Glucosamine and…

i ordered 3 bottles of Glucosamine and 3 bottles of berberine on their offer. only the glucosamine was delivered. despite 3 emails over last 2 days i have zero response. you cannot phone them only via system generated email or direct email which i did both. absolutely lousy client service for a regular client. NO more!

14. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Bettervits

Hi David,

Thanks for getting in touch. We're very sorry about the delay in receiving your order.

We've had a look and can see that a member of our team has assisted with this over email. If there's anything more we can do to help, please just let us know.

- Bettervits

Vurdert til 2 av 5 stjerner

Not too sure about this company

Not received goods yet. No phone number to call but on 2nd email finally got a response and they say they will despatch again.

3. april 2026
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Svar fra Bettervits

Hi Suzanne,

Thanks for getting in touch.

We're very sorry about the delay in receiving your order - we're pleased to hear that our team was able to resolve this for you.

If there's anything else we can help with, let us know.

- Bettervits

Vurdert til 1 av 5 stjerner

They take money out of your account without permission

This company have charged me for a subscription order of £55 when I believe to have made a one off purchase. There is no way of editing or cancelling this order. They basically take money out of your account and you have no way of cancelling this. Stay well away from them!!!

15. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Bettervits

Hi Steve,

We're sorry to hear about the mishap. Our team are very happy to help with a cancellation - we've requested a bit more information to identify your account.

Edit: Thank you for your quick reply, Steve. Our team has responded to your email.

- Bettervits

Vurdert til 1 av 5 stjerner

I ordered collagen supplements on the…

I ordered collagen supplements on the 1st April, still not received them. Money has been taken out of my account. Have emailed to find out where my order is and had no response. Very disappointed in the service.

1. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Bettervits

Hi Sarah,

Thank you for letting us know. We're very sorry to hear this.

We've requested some more details from you to look further into this. We hope to hear back soon.

Edit: We weren’t able to find any previous contact under the email provided. That said, our team has been in touch with an update on your order, which appears to have been delivered today.

- Bettervits

Vurdert til 1 av 5 stjerner

Order didn’t arrive, no support.

Order placed on 5th April, still not received and unable to track delivery. I have emailed the business and have had no response. No product, refund or reply.

14. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Bettervits

Hi Hannah,

Thank you for getting in touch - we're so sorry about the delay.

A member of our team has been in touch to provide an updated timeline; we expect your order to be shipped shortly. Please let us know if there's anything more we can do to help!

- Bettervits

Vurdert til 1 av 5 stjerner

I wish I saw these reviews before…

I wish I saw these reviews before ordering.. still awaiting an order and no response from BetterVits. I will amend my review if I have a successful outcome but not holding my breath.

14. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Bettervits

Hi Sally,

Thanks for getting in touch, and we apologise for the delay in response.

We saw that a member of our team responded to your email yesterday, providing an updated shipment timeline. If there's anything else we can help with, please be in touch.

- Bettervits

Vurdert til 1 av 5 stjerner

Ummm all a bit suspect

Ummm all a bit suspect, when you search for a supplement online it has review pages but when you look closer they are written by bettervits themselves. I tried to cancel an order seconds after making it, guess what, you can’t do that. It let you add more ok but won’t let you cancel . Also the tab on their website for “cancellations” doesn’t work. No phone number online to cancel either. I’m reporting them to trading standards.And I am not talking about a subscription just a standard order.

14. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Bettervits

Hi Joe,

Our customer service team is more than happy to help you cancel your subscription.

You are certainly free to cancel a subscription at any time, however, to prevent abuse we do have a time-lock of a few days when you first take out the subscription (due to issues with resellers abusing the discount system).

If you reach out to us at admin@bettervits.co.uk, we'll get your subscription cancelled and deal with any other concerns you may have.

Thank you

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv