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PicStop Anmeldelser 

856
•
TrustScore 5 av 5

4,9

Teleskopbutikk
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I had an issue regarding a price i paid as my item went on sale within 24 hours of me purchasing at full price i contacted picstop to ask the question.. Gary replied to me straight away and with a... Vis mer

Vurdert til 5 av 5 stjerner

As always excellent service from Picstop. Kept upto date with pre-order and delivered sooner than expected. Bang on and very knowledgeable crowd who work here!

Vurdert til 5 av 5 stjerner

Just reviewing my accounts and came across PicStop account. They do not have "Delete account" button like some companies, but still after emailing them yesterday they acted very swiftly and today my a... Vis mer

Vurdert til 5 av 5 stjerner

where do i start? i have always been moderately interested in astronomy ,after reading and searching for good telescopes and found about Dwarflab 3, so after searching for suppliers i came across Pics... Vis mer

Informasjon om virksomheten

  1. Teleskopbutikk
  2. også i
  3. Butikk med tilbehør til mobiltelefoner
  4. Datautstyrsbutikk
  5. Elektronikkbutikk
  6. Kamerabutikk
  7. Kikkertbutikk

Skrevet av virksomheten

Established in 2000 in the Isle of Man, we specialise in optical, photographic and digital accessories and sell a wide range of products such as telescopes, binoculars, camera accessories, USB flash drives, memory cards, and much more, but with a particular focus in photography & computing. PicStop is 100% online, we have no retail outlets but have multiple warehouses in the UK & Isle of Man, we offer our products for sale across a number of marketplace channels and, of course, our own website where you can normally find the best rate for a product. We have authorised reseller status for many of the brands we stock, including Celestron, Vanguard, Skywatcher, Kingston, Samsung, SanDisk, and many more. You will find us on the "where to buy" section of many manufacturer websites. Apart from our competitive pricing, our consistent high level of service is what we believe sets us apart from our competition, online companies live and die by their reviews and with the growth of social media and the power this has it has become even more important to offer a better than just good service.

Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

856 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(856)

72 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 3 av 5 stjerner

A couple of thoughts

My product was delivered promptly. Unfortunately it does not meet the stated specifications.

26. august 2025
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Svar fra PicStop

The specifications are supplied to us by Celestron, the manufacturer of the product. We emailed you to ask for more details on your complaint, you 'read the email' but decided not to reply, therefore we've not been able to help.

Vurdert til 5 av 5 stjerner

Excellent stock and timescale

This retailer was able to send us a large order of a relatively rare microscope smartphone adapter unit which we required at very short notice - very few other places I checked at had more than 2 units held in stock. Couldn't be happier with their service.

27. august 2025
Vurdert til 1 av 5 stjerner

Returning the item

I would strongly advise caution when buying from PicStop.co.uk I recently purchased a telescope, only to discover after using it twice that it was a 15-year-old model with no internet connection to update the handset. I emailed to ask about returning it, and the response I received was honestly shocking. I was told they “don’t do returns on a trial basis lol.” Yes, that was the actual wording.

How exactly are customers supposed to know whether they like or even can use a product until they’ve tried it? This dismissive attitude towards genuine customer concerns is completely unacceptable. I feel misled into buying an outdated product and then laughed off when trying to resolve the situation.

I will be raising this matter with the trades union and would urge anyone thinking of ordering from PicStop to reconsider. The lack of proper returns policy, coupled with the unprofessional response, speaks volumes about how they treat their customers.

25. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra PicStop

Hello Frank Husky / Darren Delves

The telescope you purchased was based on a design originally developed in the 1970's, something you can easily determine with a quick search, many telescope designs haven't changed for years.

The model you bought doesn't have a direct internet connection (we don't state that it does), the handset needs to be updated via a computer, as stated in the user manual.

You were not mislead into buying an outdated product, this is a current and popular 'Celestron' model, still listed on the brand's website.

All the specifications and product details available to us from Celestron were listed on the web page you ordered from, along with links to multiple user reviews.

After having the product for a couple of weeks, letting us know that you had assembled and 'used' it multiple times, here's exactly what we stated:

"I am sure you can appreciate that we don't offer products on a trial or test basis to see if they are suitable."

You did not report any faults with the telescope.

The extent to which you can handle the goods is the same as it would be if you were assessing them in a shop, as detailed in our terms, which you agreed to when making the purchase. Unfortunately, this does not extend to using the product for a while to see if you like it, had it 'not' been unboxed, set-up and used for a while it would have been eligible for return for a full refund.

Thank you.

Vurdert til 5 av 5 stjerner

Excellent service

Easy to order. I received the memory card very shortly after ordering it exactly as advertised.
The product was in excellent condition and the price was amongst the best in the market. I would definitely return to your company for future orders.
Jenny

28. juli 2025

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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