Philipmorrisdirect Anmeldelser 

Very good quick, dealt with efficiently. Good quality product.

2xBelfast sink stainless-steel matts/protectors: Very good quality Belfast sink matts. Needed in a hurry so a tad disappointed not to receive a restock email - luckily daughter kept checking website [might be worth looking at your system maybe?]. Easy ordering and fast delivery; though parcel wrap/security could be improved. That said no hesitation recommending or buying from again :-)

It was no trouble to order the walking boots. Everything went smoothly have no complaints whatsoever. Happy with the product. The delivery was quick quicker than what I expected. The walking boots are very comfortable.

The Tilley hat I ordered turned out to be the wrong size and the style did not suit me (there are many to choose from). Customer Service were prompt and helpful in organising a replacement that is perfect in both respects.

Great customer service, when the size I ordered was incorrect Maddie was very helpful and ordered the correct size in for me whilst arranging the return, product is good and as described.

Very good choice, good value sales - my purchase was despatched very quickly and was exactly what I ordered. I would not hesitate to use Philip Morris again.

Nothing new. Exemplary service and prices as usual Have been using them for many years and can't think of a better place to have dealings with.

Easy transaction, delivered as indicated, good experience, thanks

Always had good dealings with PhilipMorrisdirect. A well-curated range of good quality products, and orders efficiently and accurately despatched. Only on one occasion have I had to use their return service and no problems with that either.

I've used Philip Morris a couple of times recently and have been impressed with their levels of customer service. The only negative I could add if I was being really picky is the cost of shipping which for something like a shirt purchase is a bit steep but it won't deter me from dealing with them again but I will have to factor it in to the overall purchase price.

Initially was happy with the service but upon checking my Loake footwear I was very disappointed with the quality (Made abroad not in England). No where near as good as my 10 years old Loake shoes which despite the ago are better. I complained to Loake who directed me to Morris and Son. So I forwarded the complaint to them. Had an initial response but nothing since. Very poor you have lost a customer. Two lessons- avoid P Morris and Son and avoid Loake shoes which are not made in England.

The usual excellent service and quality products.

Unfortunately my item was damaged when I received it. Looked as if it had been damaged in transit. However the way Philipmorris dealt with my issue was a true 'surprise the customer'. My issue was resolved on the same day, their efficiency, politeness and professionalism was second to none. Would definitely shop with them again.

Quick and easy, happy with the trousers.

I contacted Philip Morris about a Faulty zip on a Deerhunter Waistcoat. I sent the Waistcoat back for Philip Morris to examine.
It was agreed to refund the money for this item to my bank account on 13th May, it's now 29th May and no refund has been made dispite a promise to be processed week starting 18th May. I'm now told it will be paid 1st June.
Very SLOW at refunding money.

I ordered five Le Crueset mugs and one arrived broken, which was disappointing. I emailed to ask for a replacement, and they sent it the following day. Fantastic customer service.

Very good communication prompt delivery great products and good prices

I have made many purchases from this company. They have been prompt for delivery. Ordering is as always far to easy. Thanks again

Great sunbed cover protectors. I haven't used them as yet but they appear to be very good quality.
The polo shirt is a lovely deep pink colour and again very good quality.
I have used Philip Morris direct before and the delivery has been as promised. Their prices are competitive.