Great selection, knowledgeable staff, stiff mark-up. If you’re buying by the case or after the cheapest bottle in the country then go elsewhere and shop around. If you want a great Californian Pinot o... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
WONDERFUL wine shop, delish wines and lovely, knowledgable people. So sad to see it go
Excellent customer service. Website a little tricky for me, but the team at Philglas were very responsive. Also, the range and quality is excellent. A great go-to supplier for classy (glassy?) gifts!
I called a shop before to check on available stock on the wine I wanted and the person was incredibly helpful and friendly. Delivery was faster than expected, arriving on a Saturday over a bank holida... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
One of London's most loved independent wine merchants since 1991. With over 600 wines to choose from and knowledgeable staff we're on hand to find you that perfect wine match. Free UK wide delivery on orders over £100, also offering click & collect in store.
Kontaktopplysninger
Northcote Road 21, SW11 1NG, London, Storbritannia
- 020 7924 4494
- battersea@philglas-swiggot.com
- www.philglas-swiggot.com
4,5
Enestående
119 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Tuscan Superstars Tasting
A superb evening with absolutely stand out wines - thank you Philglas and Swiggot!
10. april 2021
Bad delivery
Ordered on the Wednesday before bank holiday - so I paid for express delivery. Turned up the following Wednesday.
7. april 2021
Svar fra Philglas & Swiggot
Hi David,
We tried to get hold of you numerous times to discuss this and immediately offered you a 100% refund on return of the goods but it looks like you have decided to keep this wine. Ridge Geyserville is a beautiful wine so we can understand why you wished to drink it over the double Bank Holiday weekend. We are really sorry that the 'Delivery Service' aspect of your order didn't meet your expectations, our courier provider doesn't deliver Weekends or Bank Holidays which we thought was communicated clearly on the delivery information page of our website.
Your feedback above is slightly inaccurate especially as you have given us a 1 Star rating we feel we should clarify. We don't offer Express Shipping, the service you selected and paid for, and itemised on your order was Standard Shipping, and your order was made on Thursday at 5.50pm the day before the Easter Double Bank Holiday weekend, and not a Wednesday as you wrote in your review. So pickup was missed for that last working day before the Bank Holiday weekend and wasn't delivered until the following week in line with our standard delivery timings. It's possible the information around Bank Holidays/Weekend delivery timings could have been better so please see the actions we've taken since your Easter Bank Holiday order.
Taking this all onboard we have now added further detail to our dispatch and delivery timings page. Plus we have also added a new shipping option called 'Named day delivery - Saturday' which allows customers purchasing from our online store before 1pm on a Friday the guaranteed (next day) Saturday delivery within UK Mainland. We do urge customers with high urgency requirements to always call our store first and double check. We do ship alot of packages every day so it's rare that we can't meet expeditions or resolve any issues like this when they happen. If you would like to discuss further please do contact the Store Manager at our Battersea Store.
Excellent Wine Merchant
User friendly website and excellent service showcasing a fantastic range of quality wines from around the world!
If you are in London make sure you visit one of the stores for helpful friendly service.
5. april 2021
Anmeldelse skrevet uten oppfordring
Excellent prompt service
2. april 2021
Went above and beyond
After looking for a local business to help supply our business with regular wine vouchers, Cameron at Philglas & Swiggot went above and beyond to provide us with this. More than impressed at the service and a stark contrast to any other that had been contacted, would recommend over and over!
1. april 2021
Very efficient service and delivery and…
Very efficient service and delivery and the 60th was a success. Thanks.
30. mars 2021
Excellent wine and excellent service
Excellent wine and excellent service. Very fast delivery. Efficient. Wines are stunning and a step up from the usual supermarket/wholesaler stuff we drink. will definitely be buying again
29. mars 2021
Great selection / Stiff mark-up
Great selection, knowledgeable staff, stiff mark-up. If you’re buying by the case or after the cheapest bottle in the country then go elsewhere and shop around. If you want a great Californian Pinot on a Friday night and don’t mind the margin then it’s a great place to sink £50.
26. februar 2021
Anmeldelse skrevet uten oppfordring
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