I was recommended the cat bowls after adopting a cat from the cats protection centre. They arrived in perfect condition and my older/mature cat loves to eat from them. Very quick delivery and very hi... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The XL Ellen donut dog bed I ordered was great but was too big so I returned it and ordered the medium size and paid extra for next day delivery ….so far so good. Then the problems started - wi... Vis mer
We bought a Scruffs Aspen fleece blanket for our 2 year old Cavalier King Charles Spaniel and he absolutely loves it. It’s become his favourite place to snuggle up and nap, which is saying somet... Vis mer
Reading the petslovescruffs website you will be left thinking that the company sell British made products. We bought a Scruffs dog bed, which wasn’t cheap, believing their products to be entirely Br... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Scruffs® have a wide collection of luxury dog beds and pet beds at fantastic prices, delivered direct from our UK warehouse. View our collection and buy online.
Kontaktopplysninger
Brindley Road 2, M16 9HQ, Stretford, Storbritannia
- 0161 702 5060
- customerservice@petslovescruffs.com
- www.petslovescruffs.com
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service and quality product!!
Terrible customer service
Had to return an item simply because it was too small. Despite receiving confirmation that the parcel was signed for on 18th Jan, I did not receive a refund. Contacted them on 24th, received a reply on 26th saying they don't have it, I emailed the tracking and signed for proof on 26th, it's now a week later and I haven't had a response or received my refund. Absolutely shocking customer service.
Hilton orthopaedic bed not fit for purpose
We had purchased one of these beds for our previous dog who has sadly now passed. We had the bed a number of years and we're very pleased with it. We now have a new dog and purchased another of these beds so she now uses both one upstairs and one downstairs. However, the new one has now started to perish and the stuffing is falling out even though the internal and external covers are in good condition. When I complained I was simply told that it was outside the warranty. These beds are expensive and should last more than a year. Not fit for purpose and customer services disinterested.
Returned a bed which was too small
Returned a bed which was too small. Reordered a larger size using the credit voucher, paid the extra and received the replacement quickly.
Good replacement waterproof cover…
Needed a replacement waterproof cover for an older dog mattress that we use in the car and thought this would fit.
It does!
Poor customer service
I have bought three dog beds from petslovescruffs and been very pleased with the products. However their customer service has fallen way below my expectations. I have emailed them on three occasions regarding returning a bed that is the wrong size and they just don't reply
Having ordered the wrong size bed ….
Having ordered the wrong size bed ….. the customer service was excellent wrong size returned and new one delivered, which my fur baby loves .
Great products
Very well made products and very useful for taking away with me as they pack up well.
From ba ordering to receiving it was…
From ba ordering to receiving it was excellent service ! Bed is very good quality and Millie finds it very comfortable.
Excellent service
The carrier looks lovely but our…
The carrier looks lovely but our dacshund pulled the metal tag off first time of using . It does seem to be smaller than expected .the dog seems to tip forward in it making it difficult to carry . Have only used once but not happy really . I shall have to put stronger straps with more support underneath if we use again. Disappointed .
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