When one of our dogs needed surgery to remove a suspicious lump our vet was able to submit a costing and get it pre-approved before we went ahead so we knew what was covered and how much we needed to... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My pug has been with Pet Protect for 12 years. During that time she has had ongoing problems with her ears and skin allergies.Pet Protect have paid claims within a short period.They have also paid... Vis mer
Selskapet har svart
Well what can I say my eldest Shih Tzu has no end of problems. Pet protect have always been excellent and paid the money. You hear stories about pet insurance doing everything not to pay but these guy... Vis mer
Selskapet har svart
Been with Pet Protect for the whole of dogs life. Unnfortunetly the only complaint I have was the renewal price. The only way I could the insurance cheaper with the same company was to cancel the rene... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Pet Protect is a well established provider of pet insurance products for cats & dogs in the UK and has been covering pets for over 40 years. Our Lifetime cover offers peace of mind and helps to protect your pets if they become unwell.
Kontaktopplysninger
4th Floor, Limelight, Elstree Way, WD6 1JH, Borehamwood, Storbritannia
- 0345 602 4797
- enquiries@petprotect.co.uk
- www.petprotect.co.uk
Pet Protect Pet Insurance
4,4
Enestående
4k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
When one of our dogs needed surgery
When one of our dogs needed surgery to remove a suspicious lump our vet was able to submit a costing and get it pre-approved before we went ahead so we knew what was covered and how much we needed to pay ourselves. This was done quickly and we were able to proceed without delay. Pet Protect paid the balance directly to the vet so we only had to pay our share at the time of the operation.
15. juni 2026
Anmeldelse skrevet uten oppfordring
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
My pug has been with Pet Protect for 12…
My pug has been with Pet Protect for 12 years. During that time she has had ongoing problems with her ears and skin allergies.Pet Protect have paid claims within a short period.They have also paid claims for medications bought on line
with a Vet prescription. I have to admit though that due to her age premiums are now high. However this seems to be the case with all insurers.
18. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pet Protect
We're so happy to hear about your pug's long and positive experience with our services over the past 12 years. We understand that premiums can increase with age, and we appreciate your understanding that this is a common industry trend. We're glad we could be there for you and your pug, and we thank you for your kind words. Pet Protect
Pet Protect process my claims in good…
Pet Protect process my claims in good time and fairly even if the monthly payment is high.
18. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pet Protect
We're pleased to hear that our claims process is efficient and fair for you. We strive to provide excellent service. We appreciate your feedback. Thank you. Pet Protect
Good price and easy to sort out
Good price and easy to sort out
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pet Protect
We are so happy to hear that you found our pricing good and the process easy to sort out. We truly appreciate your positive feedback! Thank you. Pet Protect
stay away!
stay away!! scammers! They do not review your pets case fairly!
4. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pet Protect
We appreciate you sharing your experience. We're sorry to hear about your dissatisfaction. We currently are unable to identify your policy. Can you please email complaints@petprotect.co.uk quoting your Trustpilot review with your policy details and they will be able to look into this for you. Thank you. Pet Protect
A great product with an easy to use…
A great product with an easy to use website and also the ability to speak to real people.
They never quibbled with any of our claims and we're kind and respectful when we lost our beloved dog. Would highly recommend.
22. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pet Protect
We're truly touched by your kind words and appreciate you sharing your experience. We understand how difficult losing a beloved pet can be, and we're grateful we could support you during that time. Thank you. Pet Protect
Sam was very helpful today
Sam was very helpful today, sorted out a direct debit issue that I'd been stressing about for days, in a few minutes. Cheers Sam!
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pet Protect
We are so pleased to hear our team could resolve your direct debit issue quickly. We appreciate you sharing your positive experience! Thank you. Pet Protect
Quick to answer my query via the chat…
Quick to answer my query via the chat system and Was helpful in answering my question
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pet Protect
We're happy to hear our chat system provided a quick and helpful answer to your question. We appreciate your positive feedback! Pet Protect
as usual prompt acknowledgment and…
as usual prompt acknowledgment and payment
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pet Protect
We're happy to hear that our promptness met your expectations. We appreciate your positive feedback! Pet Protect
A good company and pay without any…
A good company and pay without any problems until your pet gets old and then the price just keeps increasing until it's not worth keeping the life long insurance due to paying more than the vets fees are likely to cost you.
3. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pet Protect
We appreciate you sharing your experience. We are glad that your experience with our service and claims process met your expectations. We also understand your concerns and would like to thank you for taking the time to discuss this matter with us recently. Pet Protect
Vet obtained preauthorisation making…
Vet obtained preauthorisation making the process simple and swift. Once my pet was operated on the vet sent the bill directly to Pet protect I paid the excess and % contribution - all sorted. Brilliant service. Thank you.
15. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pet Protect
We're so happy to hear that you are happy with our pre-authorisation process. We appreciate you sharing your positive experience with us. Thank you. Pet Protect
Quick and Easy to claim.
24. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pet Protect
We're so glad to hear that you found the process to be quick and easy. We appreciate your positive feedback! Thank you. Pet Protect
Svar fra Pet Protect
We are grateful for your kind words. Thank you. Pet Protect
Been with Pet Protect for the whole of…
Been with Pet Protect for the whole of dogs life. Unnfortunetly the only complaint I have was the renewal price. The only way I could the insurance cheaper with the same company was to cancel the renewal and take out a new policy, chatbot was not open to negotiation and I couldn't speak to a human.
25. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pet Protect
We appreciate you sharing your experience regarding the renewal process and pricing. We understand your frustration and thank you for your feedback. Pet Protect
Online chat
Very professional service using the online chat with Sam Roberts
30. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pet Protect
We're so happy to hear our online chat service provided a professional experience. We appreciate your kind words. Pet Protect
Brilliant!
Brilliant!! Have a spaniel with an ongoing condition and only takes five mins to send invoices in and get a reply within minutes to say being sorted!!!
24. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pet Protect
We're so happy to hear that our process for handling invoices is working well for you and your spaniel's ongoing condition. We appreciate your kind words! Pet Protect
Quick and professional reply
Quick and professional reply
25. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pet Protect
We're happy to hear that our prompt and professional response was appreciated. We value your positive feedback. Pet Protect
Excellent insurance care from pet…
Excellent insurance care from pet protect for my dog bebe’s teeth extractions. Very quick response. Thank you pet plan
11. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pet Protect
We're so glad to hear that we could provide excellent care for your dog's teeth extractions and that you experienced a quick response. Thank you for your kind words! Pet Protect
The old saying with insurance “you…
The old saying with insurance “you don’t know until you use it “ - well unfortunately I had to use mine, bills racked up quickly and they took a lot of stress and worry away after the initial outlay from me they worked directly with my vet and will continue to do so now we have a lifetime treatment need - truly grateful I didn’t move provider to save a couple of pounds
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pet Protect
We are truly grateful for your kind words and are so glad we could provide support during a challenging time. Knowing we eased your stress is incredibly rewarding. Thank you. Pet Protect
I’m so pleased I continued my pets…
I’m so pleased I continued my pets policy insurance with pet protect, lily my dog has had a couple of claims and I can guarantee that pet protect take all the hassle out of your claim they are quick to respond and pay the remainder to your vets straight away great service always do not hesitate to have your pet/s covered by pet protect 5* company always
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pet Protect
We are so happy to hear about your positive experience with us. We truly appreciate you sharing your kind words. Thank you for your continued trust in our service. Pet Protect
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