PETER HAHN Anmeldelser 

591
•
TrustScore 1.5 av 5

1,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

N'achetez JAMAIS chez PeterHahn, suite a une erreur faite par ma mere âgée qui a fait un paiement non dû a PeterHahn et après 2 mois d'echanges de mails, ils ont finalement promis de rembourser cett... Vis mer

Vurdert til 1 av 5 stjerner

I am also waiting for a refund, endless emails, phone calls, ‘your money will be refunded 3-5 days’, still not received my money, been waiting since early May. I am seriously wondering if this com... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Peter Hahn not refunding any customers .I’m owed £124 since 20th June. Told to request C75 from my bank. Are they going into liquidation? Don’t buy unless your certain you won’t be returning goods. P... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Zero stars if possible. I paid £69 for a cardigan which has never arrived. After numerous calls a refund was agreed which also has never materialised. Money lifted from account 30th May 2023.Numero... Vis mer

Selskapet har svart

Informasjon om virksomheten


Kontaktopplysninger

1,3

Dårlig

TrustScore 1.5 av 5

591 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

1,3

Alle anmeldelser

(591)

3 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Good experience all round

I was a bit concerned when I saw some of the reviews, but I’ve bought from Peter Hahn three times now and service has been really good. The item has arrived promptly and been of great quality.

20. januar 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I adore the things I purchase from…

I adore the things I purchase from Peter Hahn. Their customer service is outstanding. The Gardeur skirt I recently purchased is the exception. The fabric felt inexpensive the one time I wore it. And, my family all advised me n vet to wear it again. If became the joke of our Thanksgiving dinner.

21. desember 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Never never ever buy from this company

Never never ever buy from this company. I have asked them on many occasions to STOP sending me email after email advertising their products and they won’t stop !!!! I’m now having to start legal action to get them to stop. Totally inundated with these emails😩😩😩😩

8. desember 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Easy ordering, good delivery updates

My most recent purchase from Peter Hahn was a pair of trousers. The ordering process is easy to navigate and I appreciate the updates regarding delivery dates. The trousers fit well, and I’ve now had them shortened to suit me.
I have been very pleased with all my purchases from Peter Hahn.

29. november 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

I am a customer for many years now and…

I am a customer for many years now and I always enjoy shopping at Peter Hahn UK. If sometimes, I needed a refund, Ph's Customer Service Team has always been responsive and professional. Normally you can expect to wait more than 8 days for any delivery in the UK....yes, indeed, delivery service needs to improve. Top clothing labels, expensive but worth purchasing.

12. oktober 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Smart pair of slippers

Although there was delay in receiving my slippers, they arrived just in time for the colder weather. Both sturdy and smart looking pair as well as comfortable and am pleased with them.

16. november 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good clothes…

Expensive although there are often offers. Delivery is slow by modern standards but that doesn’t worry me. What I like best is the quality. I’ve bought a few really good items that I expect to wear a lot. Sustainable materials too so that’s good.

16. november 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Top service for me

Read all negative reviews but my friend has never had a problem so I just ordered my first dress. It came within 10 days and was wrapped beautifully and the dress is amazing. I called customer service to see when it would arrive and I found them to be really lovely. I think if you want the superior brands they offer and high quality goods you need to wait a little longer than usual but that’s ok. Great job Peter Hahn. Thanks 🙏

20. oktober 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible customer service

Ordered 16th July supposed to be in stock Did not arrive as promised and when I called told would be delivered in 10 days so I asked to cancel but was told I could not as it had been dispatched (10 days in post?). Arrived after 7 days in different colour so I called as was told either I had ordered wrong or they had sent out the incorrect so I could send back for refund and re order but would have to pay again. The colour they sent isn’t shown on their website so I guess it wasn’t me who got it wrong. They really do not seem interested in customers so I won’t be ordering anything else from this company

28. juli 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I placed an order for a pair of boots

I placed an order for a pair of boots. I received no confirmation email or order number. I emailed Peter Hahn and they asked me to confirm my billing address. Still no order number and I now see they have taken 2 payments from my credit card and not one. Extremely unhappy and will be asking for a refund or ordering charge back from credit card company. I'll never use this company again

17. juli 2021
Anmeldelse skrevet uten oppfordring
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Svar fra PETER HAHN

Thank you for your review. We are sorry to read of the double charge, please do email us at service@peterhahn.co.uk with your customer number and address and we will chase this further for you. If we have double charged you, we will issue a refund ourselves. We apologise for the inconvenience. Kind regards, your PETER HAHN team.

Vurdert til 1 av 5 stjerner

Peter Hahn misleading customers!

Peter Hahn is deliberately misleading their customers, after 3 weeks waiting for my order, I was told after contacting them that my order had been processed, this means nothing.

Ordered 18/06/21
Processed 22/06/21 ????
Despatched 05/07/21 (17 days after my order!)

09/07/21, still not received into the UK, no information on the tracking yet!

I just want to be informed, not deliberately misled.

9. juli 2021
Anmeldelse skrevet uten oppfordring
Logoen til PETER HAHN

Svar fra PETER HAHN

Thank you for your review. Due to delays outside of our control and with Germany only just releasing their lockdowns, it was increasingly difficult to be able to send drivers to our warehouse doors to collect the items. To ensure customers received the stock they wanted, we had to pick, pack and charge for the products to secure them. Your order was picked up on the 05.07 and deliveries have now decreased to 12-14 working days. We sincerely apologise for the inconvenience caused to you on this occasion. Kind regards, your PETER HAHN team.

Vurdert til 1 av 5 stjerner

I ordered items 3 weeks ago so I…

I ordered items 3 weeks ago so I suppose coming from Germany not too bad. What I think is wrong it says Peter Hahn Uk. For my item it said in stock . Another item not in stock. I assumed in stock meant in the Uk. The company should state very clearly that your item is not in Uk it is in Germany and will take minimum 4 weeks. They never bother to get in touch with an update either. Will never order again. I have cancelled my order but I’m sure I will be told it’s too late. We have such good service and products in the Uk I’m so angry I bothered to place my order with this company .

9. juli 2021
Anmeldelse skrevet uten oppfordring
Logoen til PETER HAHN

Svar fra PETER HAHN

Thank you for your review. We are currently experiencing delays outside of our control, and this has sadly increased our delivery time scale to 15-21 working days at present, stock permitting. We sincerely apologize for any inconveniences caused. Kind regards, your PETER HAHN team.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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