Peter Cox Anmeldelser 2 610

Great service and clean and tidy

Andrew White and his assistant did a terrific job plastering two bare brick walls following removal of dry rot and replacement with new timbers to skirting & floor. The plastering took a couple of sessions, for the first layer to dry then the final skim. Andrew is a perfectionist who takes pride in his work and the job was executed quickly and efficiently.

Nqobile came to install new skirting noards following damp proof work. She was efficient, pleasant and cleaned up after the work was done.

Peter Cox were amazing from start to finish - I can’t recommend them highly enough. From the team in the office, the surveyor and the two workman who came to do the actual job.

We were kept informed all the way through the process - by phone calls from the team - to the surveyor on his arrival time. We were provided with e-mails and paper copies of the full survey, including pictures etc. They found a date that suited us and again were kept informed about who was coming and the arrival time (which was 08:00am each day) the technician and plaster (Arvi) was sitting in his van at 07:45 waiting to start the first days work. He was great and protected the floors of the room and tried to clean as he went keeping as much dust down as possible which as he had to take the area back to brick couldn’t have been easy - at the end of his 3 days work he washed over the floor (once he removed the protective flooring) windows and also mopped out our hall. He made the process seem much less scary for me - and gave us lots of tips on how long to leave the area free and ventilated before putting furniture back painting. On Arvi’s final day the other technician Evet arrived to collect our old skirting boards to see if he could get a good match (they are old 1930’s styled skirtings) as the old ones couldn’t be put back. Evet then arrived as promised (and booked in) 5 days after the plastering had been finished to put the new skirting in place - before fixing the new skirting he painted both sides with a damp protective undercoat - again he vacuumed up any shavings and also cleaned the floor - he even vacuumed the wood shavings up from our patio (where he had been cutting the skirting to size).

The whole process took a week - and I cannot praise the whole team highly enough. We were kept informed from start to finish - including information on how we needed to prepare the area ourselves before the work was started - this all helped to make the process absolutely seamless. I would highly recommend this Company - great team - great work -

I felt both the initial survey and subsequent work was carried out very professionally and with care. The team were all great, very friendly and extremely hard working - although it was an unpleasant job that we weren’t looking forward to having done, we were able to trust them totally. I wouldn’t hesitate to recommend them to anyone in need of this highly specialised service.

The company employs staff who are professional and know their stuff. They have given me peace of mind. Thank you.

Really happy with the work Peter Cox did for us , nice friendly workmen and a really good clean job . Will use again .

Another incredibly helpful survey from Mark Patrick at a main door flat in Jordanhill, west end. Mark's experience and insight together with his professional and engaging manner with my team and our tenants, landlords and home sellers sets him apart from his peers. I've been using Mark Patrick for more than a decade now and having instructed the majority of his competitors prior to meeting him, I would no longer trust anyone more than Mark.
Iain Williamson
Managing Director
IVY Property Ltd

Mark Patrick at Peter Cox has provided outstanding service from the initial contact. Mark came highly recommended to me and I can only echo that from my own experiences. It's good to find a company and individual that you can trust.

Like the many other 1-star reviews on here, I paid over £500 for a survey and just received a short visit from a genial chap followed by a generic emailed-quote for very extensive membrane-damp proofing. I absolutely feel like I've just been scammed out of £500 and several calls to their call-centre have failed to get anywhere. I have provided my customer/enquiry number as requested.

The installation went ahead in a very professional manner. The installers were very personable, worked non stop and took steps to ensure the work was undertaken with the minimum of mess. They thoroughly cleaned up after the installation and did not let the rain interfere with.the external work.

I paid two sets of survey fees due to confusion about whether my guarantee had been transferred and covered a call out. Thereafter it took over 3 week and numerous emails to try to obtain a refund for the first survey fee paid. I had to keep chasing and chasing. When it was finally refunded it was the lower survey fee that was incorrectly refunded. This inevitably resulted in more emails. Poor communication all round.

We paid for a damp survey after home buyers survey identified two small areas of damp either side of downstairs wetroom, surveyor came out and agreed on the two areas however his report identified 3 additional areas that had 'patches' and quoted to do the work.
He did not mention any other areas whilst at the property.
There is no outward sign of damp and our damp meter shows low level (below10) on the other 3 walls.
I requested the readings and where the patches were identified and they have not been forthcoming with this.
I have phoned and asked for another surveyor to come out and repeat the tests on these walls and show us the readings and I am still waiting for a call back. This is holding up and jepeodising our sale.

From the start I’ve had very good communication with Steph to get the job done. Justin who came to do the job did it well and left the place in good order.

The workman were punctual, polite and highly professional. I really can't fault anything. They gave my complete peace of mind and not only did they excel in their workmanship they also showed respect to me and my home. Outstanding.

After posting my original review below the on 21st October, the company promptly responded and resolved the issue. Many thanks.

“The damp survey has not arrived and I am unable to get in touch with anyone to find out when I can expect it. I have left messages that have been ignored.”

From my first phone call to the guys coming out to do the work the service was excellent.

Work conducted very professionally to a high standard and area kept clean and tidy too

My parents had noticed some damp along the skirting board in one of their rooms. We decided the best course of action was to have a Damp Survey for which we appointed Peter Cox. Oskar attended and was quickly able to assure my parents of the next steps and rough costings during that visit and a formal report was received a few days later. The remedial works were booked in with a short turn around, the office sent comprehensive notes about what we needed to do to prepare the room ahead and checked in to see that everything was in hand. The team from Peter Cox were professional, punctual and polite. They worked very 'cleanly' leaving no mess. A special mention must go to Joseph who, while he worked, sang beautiful songs to my Mother who has dementia - and this absolutely made her day. A big thank you to Peter Cox for making what could have been a difficult experience for my parents easy and straightforward.

We judged the experience as very professional. Mark Patrick was very helpful and understanding. He seemed well qualified for the job. With the necessary testing equipment.
Sorry for only giving 4stars in my first review. On reconsidering, I have upgraded this to 5 stars. Peter