Pepper Money Australia Anmeldelser 

1 038
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

After months and months of failing with banks to achieve what we felt was a veryblow risk and simple finance goal, Pepper money gave us some simple and clear alternatives that achieved a suitable outc... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Trustworthy lender for a single parent household. I've had no issues since joining almost 4 years ago. App is easy to use and you always receive emails and info when interest rates are going up or do... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Peppermoney have made it easy and comfortable taking out a loan with them. Clear Information and customer service has been great, always willing to talk and help you out. They make you feel more than... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Going through a tough time at the moment I need a little bit of breather. Simon was able to accommodate my hardship factors of the current situations of my relationships and family. The extension has... Vis mer

Selskapet har svart

Informasjon om virksomheten

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 094317665

  1. Finansinstitusjon
  2. også i
  3. Billåntjenester
  4. Finanstjenester utenom bank
  5. Realkredittinstitusjon

Skrevet av virksomheten

We were established in 2000 to help Australians achieve their financial dreams by providing flexible financial solutions that factor in the ups and downs of real life. Since then, we’ve become one of the largest, most trusted, and award-winning non-bank lenders in Australia and New Zealand.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 88 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(1 038)

375 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Pepper Money service when I needed a car and personal loans

Pepper Money service when I needed an urgent loan was quick and efficient. They understood the urgency and did all they could to help me borrow as much as I needed in accordance to what I could afford to repay back. When I needed a second loan, they didn't hesitate to assist because I had a good track record with my repayments. They valued me as an existing customer and I appreciated that. I recommend them over a bank. My personal banks were not helpful when I sought them for a personal loan despite having been a loyal customer for over 10 years. But Pepper Money stepped in and didn't hesitate.

24. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Pepper Money Australia

Hi Ama,
We're delighted to hear that our team was able to assist when you needed urgent support and provide a solution that suited your circumstances and ability to repay. It's especially rewarding to know that you felt valued as an existing customer and that we could help you again when you needed a second loan.
Kind regards,
Mile

Vurdert til 5 av 5 stjerner

Always been easy to deal with

Always been easy to deal with.
Able to refinance when new car was required

23. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Pepper Money Australia

Hi Mezzy,
We're delighted to hear you've always found Pepper Money easy to deal with and that we could help when it was time to refinance for a new car.
We appreciate your continued trust and thank you for choosing Pepper Money.
Kind regards,
Mile

Vurdert til 5 av 5 stjerner

I have had an easy experience with no…

I have had an easy experience with no issues

23. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Pepper Money Australia

Hi Svan,
We're delighted to hear you've had an easy and hassle-free experience with us and we thank you for giving us 5-stars!
Kind regards,
Mile

Vurdert til 5 av 5 stjerner

The lady on the phone to me today was…

The lady on the phone to me today was outstanding, thank you much for this service

23. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Pepper Money Australia

Hi Diane,
We're so pleased to hear that the team member you spoke with provided such outstanding service.
We appreciate you taking the time to share your experience with us.
Kind regards,
Mile

Vurdert til 5 av 5 stjerner

Great service

Great service . Easy to deal with

23. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Pepper Money Australia

Hi,
We appreciate you giving us a nice review.
Kind regards,
Mile

Vurdert til 5 av 5 stjerner

Great company ,gteat service easy to navagate

Good communication great service happy with my home loan

12. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Pepper Money Australia

Hi Lianne,
We're so pleased to hear you're happy with your home loan and that our communication and service met your expectations.
We appreciate you taking the time to share your experience with us.
Kind regards,
Mile

Vurdert til 5 av 5 stjerner

Keep up the good work

The company is always accurate and precise. And very easy to contact. There is many avenues in which one can take to access their loan or make changes.
They Friendly staff and never had any issues what so ever. All round great company and would recommend to anyone

23. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Pepper Money Australia

Hi Luke,
Thank you for such a nice a review! We're delighted to hear that you find our service easy to access, our team friendly and helpful, and that managing your loan has been a smooth experience.
Kind regards,
Mile

Vurdert til 5 av 5 stjerner

Willing to help with changing…

Willing to help with changing circumstances, easy approval process

23. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Pepper Money Australia

Hi,
We appreciate your trust in Pepper Money and thank you for sharing your experience with us.
Kind regards,
Mile

Vurdert til 5 av 5 stjerner

No fuss lending and easy to deal with

No fuss lending and easy to deal with, great customer service

23. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Pepper Money Australia

Hi Andrew,
We're delighted to hear you found the lending process straightforward and our team easy to deal with. It's wonderful to know we were able to deliver.
Kind regards,
Mile

Vurdert til 5 av 5 stjerner

Good service

Good service

23. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Pepper Money Australia

Hi Mark,
We appreciate you giving us 5-stars!
Kind regards,
Mile

Vurdert til 5 av 5 stjerner

Customer service is awesome

Customer service is awesome. The staff was with me all the way until I received the fund.
Pepper money has approved me twice already when other lenders rejected or declined.

1. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Pepper Money Australia

Hi James,
We're thrilled to hear that our team supported you every step of the way and helped make the process a positive experience.
Kind regards,
Mile

Vurdert til 5 av 5 stjerner

Pepper Money is by far the best bank…

Pepper Money is by far the best bank for all your lending needs because they treat you like a human and not a number.
Have options if things change regarding your circumstances and have solutions that work.
I could always get hold of them, I cannot recommend them enough

23. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Pepper Money Australia

Hi Heidi,
Your recommendation means a great deal, and we truly appreciate you taking the time to share your experience with Pepper Money.
Kind regards,
Mile

Vurdert til 5 av 5 stjerner

Pepper Money was amazing for my…

Pepper Money was amazing for my situation and got my home loan sorted out very quickly. I had a really great experience using them and have already recommended them to family and friends interested in purchasing their own homes.

5. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Pepper Money Australia

Hi Ash,
Thank you for sharing your experience! We're delighted to hear that we could help get your home loan sorted quickly and that the process was a positive one for you. It means a lot that you've already recommended Pepper Money to your family and friends.
Kind regards,
Mile

Vurdert til 5 av 5 stjerner

Prompt

Real assistance when all other leaders drag their feet to approve

23. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Pepper Money Australia

Hi Steven,
Thank you for your feedback. We're pleased to hear that we could provide the support you needed when it mattered most.
Kind regards,
Mile

Vurdert til 5 av 5 stjerner

don't often write reviews for finance…

don't often write reviews for finance companies, but Pepper Money deserves recognition for how they treated me during a very challenging financial period.

Life doesn't always go to plan, and when my circumstances changed, Pepper worked with me respectfully and pragmatically rather than making an already stressful situation worse. Their hardship team communicated well, listened, and helped me through a difficult time. That level of empathy and professionalism made a real difference.

My main criticism is the online customer portal, which has historically been quite clunky and difficult to navigate. It has improved over time, but I think there's still room to make it more modern and intuitive so customers can more easily manage their loans and access information.

Overall, my experience has been a positive one. Good customer service is often measured by how a company treats people when things go wrong, not just when everything is running smoothly. On that measure, Pepper Money has earned my respect.

23. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Pepper Money Australia

Hi Brian,
We’re honoured to have earned your trust during what sounds like a very challenging period.
We’re particularly pleased to hear that our hardship team was able to support you with empathy, respect and practical solutions when you needed it most. We understand that financial difficulties can be stressful and helping our customers navigate those situations with care is incredibly important to us.
We’re grateful for the opportunity to have supported you and wish you all the very best for the future.
Kind regards,
Mile

Vurdert til 5 av 5 stjerner

Service is great

Service is great, online portal helps keep track of loan easy without having to call up all the time. We have nearly completed our 7year lone with pepper money and couldnt fault them through the whole process.

23. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Pepper Money Australia

Hi Tamara,
We're thrilled to hear that you've enjoyed great service throughout your journey with us and that our online portal has made managing your loan simple and convenient.
Kind regards,
Mile

Vurdert til 5 av 5 stjerner

They appear to be a very helpful…

They appear to be a very helpful service to the community with manageable loans available and easy application available and value for money a very good service.

26. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Pepper Money Australia

Hi Michelle,
We're pleased to hear you found our loans manageable, the application process easy, and our service good value for money.
Kind regards,
Mile

Vurdert til 5 av 5 stjerner

Pepper Money worked within a tight time…

Pepper Money worked within a tight time frame to secure full finance approval. Our experience with staff members was positive and we have no hesitation to recommend them to other people looking for a fast practical solution to get your loan approval.

22. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Pepper Money Australia

Hi,
We're glad to hear that our team was able to work within your tight deadline to secure your finance approval and provide a positive experience along the way.
Kind regards,
Mile

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