Páramo clothing Anmeldelser 

Very good service every time we visit

I've spent lots of time online looking at various Páramo items. So I decided to visit the brand store in Wadhurst. All the choices , in all the sizes. Kristina was so helpful and patient and gave me great advice on various models that would work with my current items. Páramo , brilliant brand,
The store, amazing stock to try on. Outstanding customer service from really knowledgeable staff member. You also get 10% sale value in points against future purchases..

Amazing service and knowledge from staff in Keswick 😀

Andy at the Keswick store was so knowledgeable and lovely. He gave so much great advice on the fit and which coat was best for me. Being a plus size woman who enjoys hiking and being outside, I've always struggled to find a good waterproof that fits me properly, Paramo has solved that problem! Thank you!
P S We've discovered the side zips work perfectly for breastfeeding!

The assistant in Keswick was very helpful and knowledgeable. Many thanks for the support

Staff member was great, demonstration of great was clear and helpful

Keswick store, Andy.

Very helpful staff, very knowledgeable and allowed time for me to make a decision.
Very happy thank you.

The staff are always very knowledgeable and helpful

Great store and extremely well stocked, Andy had a wealth of experience and knowledge over the full range of products

Andy in the Keswick store was extremely helpful, knowledgeable and friendly. He talked me through various models, styles and fits and helped me pick out a coat most suitable for me.

Just been in to purchase a 360 poncho at the Keswick store. Andy was great, really informative and helpful. First rate service.

Amazing service

Excellent second hand trade in system in Keswick!

I had ordered a Velez Evo smock from the Fort William store but hadn't properly checked how it would fit me before hand. After trying it on when it arrived it was definitely a little snug on me. I reached out to the folks in Ft. Bill and they couldn't have been more helpful - I managed to exchange my jacket for a size up, absolutely delighted with what I've got!

Zero hassle from start to finish, quick uptake on queries and handling. Many thanks!

Donna in sales was brilliant. Very helpful and knowledgeable, I ended up buying a waterproof jacket that I hadn’t intended to buy when I walked in (well it was nearly Christmas ..)

I recently had a Paramo Fuera shirt repaired and I couldn’t be more impressed. The item was returned safely, and the quality of the work done by Claire was excellent. Claire handled the repair with great care and professionalism, and the service throughout was outstanding.

It’s rare to find such attention to detail combined with genuine customer care, and I’m very grateful for the effort put in. A job truly well done — thank you!

I’m a sucker when it comes to coats and I have way too many.

I am currently in the Lake District with my wife for a short break for my birthday. I had been out in the rain prior to coming to the lakes and had gotten wet so decided maybe it was time for a new jacket. I know of paramo mainly through a colleague who swears by the brand.

So I decided maybe I would dip my toe in the pond that is paramo.

I looked online and a couple of smocks took my fancy, the one I liked best being the Aspira 360 which I believe is one of the flagship models, the price certainly suggests as much.

I read lots of reviews, watched lots of YouTube videos, and decided I would see what the smock was like in person, so we took a drive to Keswick.

As soon as I handled the smock I could tell it’s a quality piece of kit. I tried it on and I was sold. The lady who served me (sorry I didn’t catch her name) was extremely helpful and knowledgable. She even asked off her own back if either myself or my wife were blue light cardholders, I am, but paramo don’t feature in the blue light app so I didn’t think they accepted it and wouldn’t have asked had she not mentioned it, it turns out that they do accept it and I got 20% off the smock which was a sizeable discount so I left extremely happy.

This is my first garment from paramo and I’m yet to put it through its paces but the actual selling of the item and the purchasing experience were fantastic. Shopping for us can be stressful as my wife is wheelchair bound and I’m a grumpy short tempered sod so any slightly negative experience can trigger me and I will leave many shops empty handed and purchase most things online because it’s easier than trying to navigate most shops with a wheelchair, and dealing with impatient staff and other customers, but paramo gets a win from me, I didn’t feel rushed or pressured by the staff and all questions were answered with confidence. I’m also a big fan of the companies ethics and their values, reading how they manufacture the products via a charitable organisation in Colombia which provides training and employment for vulnerable women struck a cord with me.

Very happy with my purchase so far and I’m confident it won’t let me down.

Your Keswick store gets 10/10 from me for customer satisfaction

A great shop in Keswick with a good range of products and sizes. Staff were friendly, knowledgeable and patient. A special shout out to Andy. Will definitely go back there.