Packingboxes Anmeldelser 

Ordered to move and elderly relative and boxes never arrived and now in hands of bank as can't contact company.Just get messages saying be patient as be there soon, too late already moved terrible company

This company ought to be shut down based on how they behave. I made an order, spending around £140. The delivery was incomplete with several rolls of bubble wrap missing. I emailed them to let them know, thinking it would be easily sorted. I got a reply asking if I was sure the items were not packed inside my other items. I replied to this question and even sent them photos of the items received and my CCTV footage showing the entire delivery being made from the van to my door so there was zero question that the bubble wrap had simply never been delivered. After this, I heard nothing more from them. I sent several more emails and got no response. I tried phoning and they simply don't answer the phone, even after holding for 30 minutes. How surprised they are going to be when I file a claim against them in small claims court and add the cost of filing the claim to the amount they will owe me. It's easy and I've done it before against a similarly dishonest online retailer.

An Absolute Scam.
I ordered a Moving Pack of boxes with next day delivery. After two weeks, multiple emails back and forth, and a despatch number where the items never made it to the delivery company, the boxes never arrived.
I had to contact my bank to reverse the charge, as even after I asked for a refund I received no reply.

Absolutely shocking service. Wish I had read the reviews before ordering and avoided this company. Communication and customer service are slow or unresponsive. Definitely don't order from this company if you need the products quickly (or at all).

I bought several items and which came with express delivery. Received no tracking info so I queried it a couple days later, the order was finally dispatched a week late. The order was missing items, I followed up to request these and was eventually told they would be dispatched, almost two weeks later I've had to chase again as I've heard nothing and not received the items.
At worst this company is a scam, at best they're totally incompetent.

Not delivered next day as per website advertising. Item missing from order and despite chasing 3 times for the refund for this item, it's been 5 weeks and still not refunded. Have had to raise a dispute with bank. It's only £16.20 but that's immaterial.

Took a week to come. Practically impossible to get hold of on phone, waiting for call back or getting a ticket number via email. Couldn't use cancellation service as neither parts required online led to a pdf or actual page. Tape dispenser didn't work. Box cutter not in box. Wouldn't use ever again. Stressful just at the worst time. Boxes OKish hence 2 stars.

Good quality boxes that do the job. When I was short of the glass dividers in the kitchen pack, I was sent out more quickly. I'd use again

Only sent part of my order, then ignored emails, tickets raised and phone calls. On hold on phone for an hour, left voicemail, ignored
Had to get a refund via paypal.
AVOID !

Still waiting for my order on a Saturday and moving next week! I hope to get my money back!!!

Goods do not arrive cannot speak with anyone. They do not answer emails awaiting my refund. DO NOT USE SHOULD BE CLOSED DOWM

Awful service from these people I wish I had read the reviews before I purchased. I never received the items I had purchased I have emailed the company on many occasions and no response still waiting for my refund I have had to get the credit card company to get my money back…. Shocking service

Avoid this company.
I ordered their deluxe 2-3 bedroom package and added in a tape dispenser, a pack of extra tape and 4 box dividers.
The order arrived 5 days after telling me it would and was missing all of the extra items plus, the quantity and quality of the bubble wrap was laughable.
The box quality was very poor and to top it off the packing tape would barely stick to itself never mind boxes. The 3 boxes I tried it with fell apart the next day and the box contents landed on the floor. Thank goodness it was only pillowcases and bedding and not porcelain.
After this I decided I had to bite the bullet and order. From a different company. Their package arrived the next day and the difference was incredible.
3 weeks after the disasterous order from packing boxes.co.uk I'm still chasing up the extra order. 2 days ago I was told id have it within 2 working days and I was expecting it today, instead of the goods I got an email with a yodel tracking number I tried to check it and lo and behold it came up as an invalid number.
I spjust sent an email and a#ked for a redpfund as I'm suck and tired of the dreadful quality of the items and the dreadful customer service.
It all comes together to make an abysmal company. Moving is stressful enough without this.

I urgently required moving boxes for a move and I had these expressed delivered. After chatting with them on their online chat portal they assured me that they would be delivered today. I spent all day waiting for the boxes missing out on urgent matters I needed to attend to. Boxes never arrived and I’m in a terrible situation now.

Great selection of boxes.
We had trouble locating the order after it was delivered to our building and customer services were on top of their game to make it right. Located the boxes and all was good. Hayley on customer service was superb

Avoid at all costs!

They give you false delivery promises they never intend to keep on their website, stating it will be next day and nearly a month later and my order STILL hasn't arrived, even after chasing for a replacement order to be sent out. Customer service is slow and useless. I can't even speak for the quality of the items as they STILL haven't arrived.

My experience with the charlatans at packingboxes.co.uk has left me frustrated during an already stressful time trying to move home.

Go elsewhere, this company is a total joke.

Prompt delivery and good value for money. Quality golf box that easily housed my cart bag and full set of clubs. Might though be a tight squeeze for a for a large tour golf bag.

Had ordered these for moving about 6 years ago for storing CDs but could not get them from same company. Packingboxes had them at half the price and bettet price for shipping
from another company.Great quality all in one product for storage and moving quantities of CDs with fast delivery.

Looking to move house & in not doing so in almost 40 years didn’t really know what boxes we would need. Got the 2-3 bedroom deluxe moving pack from Packing Boxes & couldn’t be more pleased with both how quickly they were dispatched as well as how good the quality of the range of boxes sent are. We haven’t filled all the boxes yet but if we need more then Packing Boxes will be where we will get them from. Thank you.

Ordered quite a large quantity of boxes and packing materials on 22nd August. Goods arrived on the evening of 26th August via Yodel.
All packaging and materials were intact and good quality. Thank you.