North Oxford MINI Anmeldelser 

179
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Just purchased a secondhand approved mini dealt with Stefan who talked us through the deal and did not pressure us in anyway to take on any extra add ons. The handover was excellent in explaining... Vis mer

Vurdert til 5 av 5 stjerner

I’ve just purchased an approved Mini and couldn’t be happier with the service received. At no time I was pressured and everything was as explained clearly. Special thank you to Simon who patiently an... Vis mer

Vurdert til 5 av 5 stjerner

We were considering buying a mini, they were helpful, answered all our questions. Enabled extended test drives. We would highly recommend them. When we finally purchased a care. The handover was ex... Vis mer

Vurdert til 5 av 5 stjerner

Bought the most gorgeous mini from this garage. Worth every penny. Did ask for a cheeky freebie cap or similar and was refused by manager which is a shame as I spent quite a lot of money !

Informasjon om virksomheten


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

179 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(179)

28 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Just purchased a secondhand approved…

Just purchased a secondhand approved mini dealt with Stefan who talked us through the deal and did not pressure us in anyway to take on any extra add ons.
The handover was excellent in explaining the controls and benefits of the car.
I don’t normally write reviews or trust over generous comments/ reviews but on this occasion feel it worthy to mention the service provided.

24. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I’ve just purchased an approved Mini…

I’ve just purchased an approved Mini and couldn’t be happier with the service received. At no time I was pressured and everything was as explained clearly.
Special thank you to Simon who patiently answered all the questions my husband asked…and looked after me throughout the whole process. I would definitely recommend North Oxford Mini garage. Thank you to a whole team!

20. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great customer care

We were considering buying a mini, they were helpful, answered all our questions. Enabled extended test drives. We would highly recommend them. When we finally purchased a care. The handover was excellent. Great customer care throughout

12. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor customer service

Visited yesterday to enquire about the deal advertised on the radio. Having looked around at the minis outside, I went into the showroom to speak to someone. I explained the above. I wasn’t introduced, not offered a seat and told nothing about the deal or offered a closer look at the car I had shown interest in outside. I did get a valuation on my own mini at £3k less than Motorway. I thought customer service was important but not in this instance. Obviously I won’t be going back….clearly selling cars isn’t a high priority.

Thankyou Adam for your response. I am aware of the variances in car valuations. Leaving that aside, I am disappointed that the loss of a sale and a customer is not reflected in your reply. Neither have you commented on the service further by offering any assurances or means of how others will not be treated in the same way.

1. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til North Oxford MINI

Svar fra North Oxford MINI

Thank you for taking the time to share your recent experience, and I'm sorry to hear that your visit didn't meet the standard of welcome and service we expect — every customer should be properly introduced, offered a seat, and given clear information about the offer they've come in to ask about, and it's disappointing to hear that wasn't your experience. I have looked into the valuation given on your MINI and can confirm this was a fair and accurate assessment based on the vehicle; other sites sometimes quote a higher initial figure before adjusting it down once details are reviewed, but we aim to give an honest figure from the outset. Adam Hitchcox. Head of Business.

Vurdert til 5 av 5 stjerner

North Oxford mini

Honestly, the best car dealership I have ever dealt with. Friendly, helpful people who listened to me and provided an excellent service.

29. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til North Oxford MINI

Svar fra North Oxford MINI

Thank you so much for your wonderful 5-star review! We're delighted to hear you had such a positive experience with our team. Providing friendly, attentive service is what we strive for, and we really appreciate your kind words. We hope you enjoy your new MINI and look forward to welcoming you back in the future!

Vurdert til 5 av 5 stjerner

Great service from Sarah who helped me…

Great service from Sarah who helped me to get an Electric Countryman on the Motability scheme for my daughter!
Sarah was very helpful and patient with me as I’d not driven an automatic car before let alone an EV.
Thank you so much to Sarah and everyone at Mini North Oxford!

16. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Couldn’t recommend highly enough!

I couldn’t recommend Emily Thomas from North Oxford Mini highly enough. She is exceptionally knowledgable and patient and went above and beyond throughout the whole process of purchasing our mini. Emily took so much time to ensure we made an informed decision on the car we purchased. The process was very simple as Emily kindly walked us through each step.
Whilst awaiting our car being made, Emily maintained constant communication and provided us with useful updates, ensuring that we felt very valued as a customer throughout.
On collection day, it couldn’t have gone smoother. Emily organised a time and date that worked for us and informed us of what we required for the collection appointment.
We arrived to see our beautiful car in a large red bow, this was such a lovely touch.
Emily kindly walked through the functions of the car and ensure she set all setting up to exactly how we wanted them. She took her time to ensuring we were completely informed and comfortable to drive off in our new car and also making it clear if I have any further questions at all, just to contact her.
We are extremely grateful for your wonderful service Emily from start to finish, you are an asset to your team! Thank you for making the whole process so smooth and enjoyable.

10. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Thumbs up to mini

Stefan worked with us from day one to the day we took delivery of our mini, he always met us with a smile and a hand shake, along with a coffee.
No pressure was placed on us. Stefan is a credit to mini and we thank him for that. Any of the team we interacted with were also professional.
Many thanks Mike and May

2. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til North Oxford MINI

Svar fra North Oxford MINI

Dear Mike and May, Thank you so much for taking the time to leave such a wonderful review. We're delighted to hear that Stefan made your MINI journey such an enjoyable experience from your first visit right through to handover. Thank you once again for choosing us. We wish you many happy miles in your new MINI

Vurdert til 5 av 5 stjerner

I came away with a good deal….

Ricky was pleasant, helpful, knowledgeable and professional, ensuring the deal was seamless from start to finish. Nothing was too much trouble and all the technical stuff was carefully explained. Above all, I came away with a good deal, and would use again.

29. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til North Oxford MINI

Svar fra North Oxford MINI

Hi Rob, thank you so much for taking the time to leave such a complimentary review for Ricky. We're pleased to hear that we delivered such a positive experience.

Vurdert til 5 av 5 stjerner

Car serviced today

Car serviced today. Great service from Hazel and the rest of the after-sales team.

18. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til North Oxford MINI

Svar fra North Oxford MINI

Hi Diane, thank you so much for taking the time to leave such a complimentary review for Hazel and the rest of the aftersales team. We're pleased to hear that we delivered such a positive experience.

Vurdert til 5 av 5 stjerner

Big THANK YOU to Emma Davies

I recently purchased a mini as a surprise gift for my daughter. It was purchased privately, but I brought it to The North Oxford Mini for a once over. I dealt with Emma Davies in the service team. Emma did everything she could to make sure the car was safe and my daughter had a special day receiving the car. THANK YOU Emma!

20. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til North Oxford MINI

Svar fra North Oxford MINI

Hi Martin, thank you so much for taking the time to leave such a complimentary review for Emma. We're pleased to hear that she delivered a positive experience.

Vurdert til 5 av 5 stjerner

Simon was extremely helpful and patient…

Simon was extremely helpful and patient with my partner and I as we were very undecided as to what we wanted.
Excellent service from all the colleagues who were all very friendly and attentive x

4. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til North Oxford MINI

Svar fra North Oxford MINI

Hi Jackie, thank you so much for taking the time to leave such a complimentary review for Simon and the team. We're pleased to hear that they delivered a positive experience. We wish you many happy driving miles in your new MINI!

Vurdert til 5 av 5 stjerner

Great experience from start to finish

Great experience from start to finish. Darren was friendly, professional, and made the whole process easy and stress-free. Really happy with the service and my new car — would definitely recommend.

21. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til North Oxford MINI

Svar fra North Oxford MINI

Hi Karen, thank you so much for taking the time to leave such a complimentary review for Darren. We're pleased to hear that he delivered a positive experience from start to finish. We look forward to welcoming you back in the future.

Vurdert til 5 av 5 stjerner

Such a wonderful experience

After initially popping in for a look and finding a car I really liked I went in and was greeted by Emily who promptly got me the keys to have a look around and show me the features. After running numbers and being happy with the figures I was allowed to take the car on a 15-20 minute test drive to really get a feel. I needed to sell my car elsewhere so was allowed to reserve the car for a few days until sorted. Very quickly a deal was agreed, pricing was spot on for the market so cheekily asked for some stripes to be added which Emily and management agreed wouldn’t be an issue. Very quickly got paperwork, stripes and MOT sorted during the week as well as some new plates made for my private reg. Emily went above and beyond even coming in on a weekend that normally she has off to allow me to collect. I even got to a choose a freebie from the lifestyle accessories. I’ve not been this excited for a car in a long time and the customer service received just heightened that. Would throughly recommend, car was prepared beautifully, great customer service and a good coffee too!

14. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til North Oxford MINI

Svar fra North Oxford MINI

Thank you for your wonderful review and for taking the time to share your experience. We are delighted to hear how pleased you were with both your new car and the service you received from Emily. It is great to know she was able to support you throughout the process, from your first visit and test drive right through to collection, and that the small personal touches made a difference. Enjoy every mile in your new car, and we truly appreciate your recommendation. We look forward to welcoming you back again in the future.

Vurdert til 5 av 5 stjerner

Visited yesterday for a spare part

Visited yesterday for a spare part. Service was exceptional and part was fitted too. Nothing was too much trouble.

11. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til North Oxford MINI

Svar fra North Oxford MINI

Hello Lesley, thank you for taking the time to share your fantastic five-star review! We're pleased to hear the team provided a fantastic experience for you.

Vurdert til 5 av 5 stjerner

Isabelle was great

Isabelle was great. Fast / good communication on the lead up to me buying and really efficient yesterday when I came to collect my new Mini.
Thanks to all - great service

4. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til North Oxford MINI

Svar fra North Oxford MINI

Hello Tom, thank you for taking the time to share your fantastic five-star review! We're pleased to hear Jasmine provided a fantastic experience for you.

Vurdert til 5 av 5 stjerner

Really happy 💖

Darren was very helpful and friendly. Bought my third mini from North Oxfordshire Mini this weekend, whole process from test drive to driving away in my new mini went very smoothly indeed. Thank you so much, Mrs Susan Martin.

1. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til North Oxford MINI

Svar fra North Oxford MINI

Hello Susan, thank you for taking the time to share your fantastic five-star review! We're pleased to hear Darren provided a fantastic experience for you. Thank you for your continued loyalty.

Vurdert til 5 av 5 stjerner

Great after sales support

I got my lovely Mini from here a couple of weeks ago and whilst you expect good service while they're trying to sell you something, to continue to give the same level of excellence afterwards is far rarer. Isabelle and others have looked after me and my car so well they thoroughly deserve a 5 star review. Thank you for all you guys do, especially Isabelle, for looking after me and my Mini.

21. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til North Oxford MINI

Svar fra North Oxford MINI

Thank you so much for your kind review. We’re delighted to hear that the level of care continued even after you collected your MINI. Isabelle will be thrilled to know her support made such a positive impression, and we’ll be sure to pass on your thanks to the wider team as well. Enjoy every drive, and thank you for choosing us.

Vurdert til 5 av 5 stjerner

What a fantastic experience

What a fantastic experience. My second car from North Oxford. Last time we dealt with Reece, this time with Isabelle. On both occasions we have been looked after very well. Lovely people

29. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til North Oxford MINI

Svar fra North Oxford MINI

Thank you for your fantastic review. We’re delighted to hear that both Reece and Isabelle have looked after you so well, and we truly appreciate you choosing North Oxford again for your second car. It means a lot to our team. We hope you enjoy every moment in your new vehicle and look forward to welcoming you back in the future.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv