No recibí una bolsa de diamantes y enseguida que les escribí me contestaron y me lo solucionaron. Página increíble me encantan sus cuadros, próximamente haré otro pedido y se lo recomendaré a mis cono... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great customer service. I asked them about two items that went out of stock on the site and they made them available again. The person responding to my email was really nice too.
I place an order for several small kits. One of the kits was incomplete. I notified outdoor tide and was told they would contact the supply and get back to me. That was over a month ago and I've had n... Vis mer
Fantastic company.. Good pricing. Great choice. Items are really good quality and arrive well packaged and protected. There is usually a great chance to get either a freebie or a reduced p... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Error en un pedido
No recibí una bolsa de diamantes y enseguida que les escribí me contestaron y me lo solucionaron. Página increíble me encantan sus cuadros, próximamente haré otro pedido y se lo recomendaré a mis conocidos. Si os gusta las manualidades de pintura con diamantes está página es la vuestra.
Great customer service
Great customer service. I asked them about two items that went out of stock on the site and they made them available again. The person responding to my email was really nice too.
Customer service is great
Customer service is great. They happily replaced an out of stock item. I am pleased with their fast service.
This was my first order, lesson learned
This was my first order, placed it based on a Youtubers review. Never again. I didn't read the description on one of the products. Thought I was getting a 3d gingerbread house like the one I had seen at Michaels. I got a flat piece of plastic. NOT worth the 14.00 I paid for it. The other products were as described, however. One was much smaller than it appeared in the photo and needless to say, they were not worth the $9.00 I paid each for them. Thing wood with barely any drills on them and the pictures are fuzzy. Avoid this store and buy from Temu. I also tried to leave a review on their website. There is no submit button. That is why there is no reviews on their website.
I have made many purchases from OutdoorTide
I have made many purchases from OutdoorTide in the last 12 months. I’m extremely delighted with the quality of stamped cross stitch kits. Each kit includes more than enough floss/threads to complete the project. I’m also very pleased with the discounts offered, the free shipping and free gift when purchasing at specific price points 🥰 Lastly, customer service is friendly and efficient! My last order was lost in the mail and after notifying customer service I was advised to allow 10-15 days to receive a reshipment of my full order at no extra cost. To my surprise, I received my order today - 7 days from the promised ship date! All kits are beautiful! I want to start them all now! Thank you OutdoorTide ❤️
They are a great budget friendly…
They are a great budget friendly company. Customer service is amazing especially when it comes to collaborations.
je suis tres contente des produits
je suis tres contente des produits
Boutique sérieuse . Envoi rapide
Tres bon service client
A great friendly budget company!
I absolutely love their products! I have never had any problems with any of the products that I have done. They are a great friendly budget company and I will order from this company again. ❤️❤️❤️
I ordered from ur company and my cross…
I ordered from ur company and my cross stitch kit was blurry and bad printingand u did nothing when I reached out to u. Very disappointed with the company and never ordered from u again!!!!
Première commande
Compagnie très à l’écoute de ses clients!
Envoi très rapide et service après vente au top!!! Je la recommande 😉
Incomplete kit…
I place an order for several small kits. One of the kits was incomplete. I notified outdoor tide and was told they would contact the supply and get back to me. That was over a month ago and I've had no response from outdoor tide. I've always ordered my DP kits from them with no issues. I would have appreciated a replacement of the incomplete kit or a refund but unfortunately I received neither. If not for this experience my review would have more favorable.
Great customer service
Great customer service! I had a missing piece from a kit and they promptly replaced it. Good products!
A good shop about cross stitch and diamond painting
OutDoorTide is realy reactive when you have a problem :) You can contact them and they will answer you super quickly ! :)
First Order
Received my first order today came across them via a lady who purchases and reviews ODT on her YT channel so gave them a go
Emailed after the first 5 days post order as had not received a dispatch notification customer services advised one item ordered was out of stock but was due in a couple days and would I wish to wait ot choose something else
I.chose to wait as it was a product i really wanted the item came in faster and order was shipped that same day
The quality of the products are brilliant and the tissue box is very cute cant wait to make it with the diamonds, keychains acrylic double sided and it was definitly worth the wait for the out of stock item it is beautiful cant wait to make that picture either :-)
Thank you OutdoorTide I will be back
excellent service
I'm very satisfied. I had a problem with my order and received a response and the appropriate help very quickly. I'm looking forward to my new pictures
Excellent Service
Excellent Service. They were quick to respond to my email and even sent me the USPS tracking info when I was having trouble tracking from their site
Excellent service
I am really happy with the friendly service from Outdoor Tide. An item in my order was out of stock and they contacted me for my choice of a substitute quickly and shipped the order immediately. They were prompt and courteous. I will absolutely order again.
Wonderful service I would recommend 100…
Wonderful service I would recommend 100 percent. Beautiful artwork to create. Great pricing!
Increíble precio-calidad y trato. 10 estrellas
Increíble precio-calidad. Y sobre todo, el trato. Es una tienda donde tienen todo de alta calidad: sus cuadros, sus diamantes... Su personal.
Sin duda recomiendo esta tienda y les doy un 10 a todos los profesionales. De seguro que voy a comprar más veces aquí porque lo merecen y es estupendo.
Wonderful customer service experience
Wonderful customer service experience! Found out on one of my projects that a pack of diamond beads were missing. Sent an email asking for replacement heard back right away however I had broken my leg and was out a few days they contacted me again inquiring if I needed any other beads for the other kits I ordered. I told them I was laid up for a few days and would get back to them asas literally heard back almost immediately saying to get well and they would wait to hear back. The next day I checked my other kits and nothing was missing. I was told today the beads will be on the way asap. Great quick easy customer service! 10+ stars
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