Ormskirk Pets Anmeldelser 

1 496
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I only ordered a dog rain jacket but I mailed to check on delivery and they were so quick coming back to me and gave me honest timescales - apologising They upgraded standard delivery to express... Vis mer

Vurdert til 5 av 5 stjerner

Used this shop online for the first time and really impressed with not only the quality of the goods, but their service, communication and excellent packaging. I ordered a box of Good boy rawhide and... Vis mer

Vurdert til 5 av 5 stjerner

Excellent customer service, competitive prices and a wide range of things to choose from. We've made a couple of orders now and have been pleased with what we've received. Our pup loves one particu... Vis mer

Vurdert til 5 av 5 stjerner

Great family run business, very efficient, kept me in the loop re my order status, even the dog got excited when the parcel arrived……a box that said ‘super-licious chicken sticks……not so excited when... Vis mer

Informasjon om virksomheten

  1. Dyrebutikk

Skrevet av virksomheten

Ormskirk Pets is a small local family run independent pet shop in Ormskirk, Lancashire. We take pride in offering an incredible customer experience with very competitive pricing and a wide variety of products from the best known brands.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 27 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(1 496)

231 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Brilliant value and quality for my…

Brilliant value and quality for my collies "chewies'. The only problem I have is with courier service EVRI, my parcel was delivered miles away!! and it was only the consideration of the homes occupier who took the time and trouble to bring it to me that I actually received it

19. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Ordered a hamster surprise box for ten…

Ordered a hamster surprise box for ten pound what a waste of money. The items inside where broken and one of the biscuits was out of date and broken. The itens where probably worth £5 at the most.
Very surprised as iv never had a problem with them before.

12. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Ormskirk Pets

Svar fra Ormskirk Pets

Hi Michelle,

Thank you for your feedback — we’re really sorry to hear you were disappointed with your recent order.

We’ve checked your account and can see you’ve placed over 40 orders with us and this is your first disappointing experience.

Our small animal surprise bundles are designed to offer a selection of items at a reduced price compared to buying individually, and we take care to ensure all products are in good condition and within date. If any item arrived damaged or you believe something was out of date, that’s absolutely not acceptable and we would always want the opportunity to investigate and put things right.

Please contact us directly at hello@ormskirkpets.co.uk with photos of the items so we can review this and arrange a suitable resolution.

We genuinely value your continued custom over the years and hope we can resolve this for you.

Kind regards

Vurdert til 5 av 5 stjerner

Brilliant service

Brilliant service. Was hunting down jumbo carrot sticks for our Husky. We normally get them on Amazon but for some reason they are out of stock or there’s an alternative with a 4 week wait. Googled the carrot sticks, came across this page and found them straight away, price wasn’t more which was a bonus. Saw that it’s a family run business which made me like them more. Was sent the tracking code the next morning. High recommend.

6. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

This company never fail to do their…

This company never fail to do their best. I placed an online order on Friday afternoon and it arrived the next day. Most places would have sent an order to arrive the following week. The prices are excellent and it is a family owned business which I will always try to support over large corporations. Thank you Ormskirk.

30. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Service

Nothing negative I can say. The products are well priced, and the customer service was quick and helpful.
Will be recommending this company to anyone with pets

10. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I've used Ormskirk pets for a long…

I've used Ormskirk pets for a long while now and I find them to be a good reliable family run business. No order is to small to receive there outstanding service. Only last week when I ordered after purchasing i realised that I had appointments so I would be unable to receive my order, I contacted them and they rearrange my order to suit me. Another great thing about this family run business is they answer your emails enquiries supper fast. And a few occasions there have been a few surprises in my orders extra products and toys that my Beautiful dog will enjoy. So thumbs up and carry on your excellent customer service. Mr Ron Lines.

26. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Where’s my money?

Placed an order in good faith. 3 out of 12 items I ordered were not the right ones. Nearly a whole month and I still haven’t got my refund - it’s less than £10 and the time and stress in still trying to get my refund processed is very poor indeed. Now they seem to have stopped replying to me! Ormskirk - please issue the £12.09 refund including the postage you agreed to refund.

23. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Delayed order

Having had a subscription for over 18 months, without any issues, it's disappointing that the most recent order has been problematic.
Once money is taken for the order, I normally expect the delivery via the dreaded Evri within a few days.
It hasn't happened in this case and when I chased Ormskirk by email they tell me it's out of stock/delayed.
Why they couldn't let me know as not having the order when expected meant I had to source dog food elsewhere at a higher price.
Let's hope it's a one off

20. januar 2026
Anmeldelse skrevet uten oppfordring

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