Ormskirk Pets Anmeldelser 

1 496
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I only ordered a dog rain jacket but I mailed to check on delivery and they were so quick coming back to me and gave me honest timescales - apologising They upgraded standard delivery to express... Vis mer

Vurdert til 5 av 5 stjerner

Used this shop online for the first time and really impressed with not only the quality of the goods, but their service, communication and excellent packaging. I ordered a box of Good boy rawhide and... Vis mer

Vurdert til 5 av 5 stjerner

Excellent customer service, competitive prices and a wide range of things to choose from. We've made a couple of orders now and have been pleased with what we've received. Our pup loves one particu... Vis mer

Vurdert til 5 av 5 stjerner

Great family run business, very efficient, kept me in the loop re my order status, even the dog got excited when the parcel arrived……a box that said ‘super-licious chicken sticks……not so excited when... Vis mer

Informasjon om virksomheten

  1. Dyrebutikk

Skrevet av virksomheten

Ormskirk Pets is a small local family run independent pet shop in Ormskirk, Lancashire. We take pride in offering an incredible customer experience with very competitive pricing and a wide variety of products from the best known brands.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 27 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(1 496)

231 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Give Ormskirk a go, they're great!

I have used Ormskirk Pets a few times now. They have always been very prompt with their orders, getting them ready super quick! They are very competitive price wise and have a good range of dog toys and treats to choose from! Always a good service from Ormskirk Pets!

18. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Order from Ormskirk Pets every month

Order from Ormskirk Pets every month. Cheapest prices and quick delivery. If I ever need to get in touch with them they always respond the same day. Can't fault them.

16. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I highly recommend this business

I highly recommend this business. I've bought a few dog toys from them. Prices are really competitive, delivery is prompt. Great communication when there is an issue.

2. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Duck fillets

Great service always prompt and quick delivery
And my dog sits in front off cupboard for duck fillet 😋😋🐕🐾🐾

14. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

5 starts

Ormskirk had just want I wanted for my rabbits and at a brilliant price to. I also needed to contact them their response was quick and extremely helpful. Will definitely use them again!! Highly recommend.

11. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great prices and exemplary customer…

Great prices and exemplary customer service. I forgot to add a
Discount to an order but they applied it retrospectively by refunding my account within the hour and on
a Sunday too! I've used Ormskirk Pets for years as they have the cheapest prices but I also really value good customer service and this will ensure that I don't ever go elsewhere!

8. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service and value

Ormskirk Pets had exactly what I wanted, I cannot fault their efficient and speedy service. Here on the Isle of Man I could only find small bags of the bird seed I wanted if I had bought the same quantity of those I would have paid double what this wonderful little business charged.

6. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible customer service I requested a…

Terrible customer service I requested a refund as my item never arrived and was totally ignored. Parcel turned up 2 weeks later with no apology very disappointing

6. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Ormskirk Pets

Svar fra Ormskirk Pets

Hi,

Thank you for your feedback, and we’re very sorry for the frustration caused while your order was delayed.

We can see that you contacted us on 1st March to report that your parcel hadn’t arrived. We responded on 2nd March and immediately opened an investigation with Royal Mail to locate the missing parcel. Following that investigation, the parcel was located and was successfully delivered on 6th March.

We completely understand how disappointing it is when a delivery doesn’t arrive when expected, and we really appreciate your patience while the courier carried out their investigation. Unfortunately, as a small family-run business we are reliant on courier partners like Royal Mail, DPD, Evri etc for deliveries, just like all online retailers, but we always do everything we can to resolve issues as quickly as possible when they occur.

We’re very glad the investigation resulted in your parcel being found and delivered. If there’s anything further we can help with, please don’t hesitate to contact us.

Kind regards,
Ormskirk Pets

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service. Ormskirk Pets offered a fantastic deals on treats for my parrot, which I ordered. When they had a small delay due to supply issues they upgraded my delivery option to next day delivery to avoid any further delay. So great price, great communication and great product. Thank you

28. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service

The products I had ordered were out of stock but Ormskirk Pets emailed me straight away, refunded the additional postage I had paid for quick delivery and agreed to send as soon as in stock. True to their word, refund received and products despatched exactly when they promised, including fast delivery. Great service and products, will definitely use again. Thank you.

26. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

So pleased to have found Ormskirk Pets…

So pleased to have found Ormskirk Pets (can't remember how but likely a Google search for a particular product). Prices are incredibly good value, great service and updates. It's lovely to be able to support a family run business too. Very happy to continue ordering and trying different products. Thank you so much.

23. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I ordered 3 Puppy toys and two of items…

I ordered 3 Puppy toys and two of items arrived in the wrong colour and 1 item was not what I ordered. When I emailed to say that my order was incorrect I was told that these toys came in different colours and that it is random what colours you get.
Think this is really out of order and I will never order from this company again.
Debra

19. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Ormskirk Pets

Svar fra Ormskirk Pets

Hi Debra,

Thank you for your feedback, and we’re really sorry to hear about your experience.

Some KONG puppy toys are listed as assorted colours, which means the colour supplied is selected at random by the manufacturer — this is standard across many KONG products and is noted in the product photos.

We never want any customer to feel disappointed. If the products are unopened and unused, you are of course welcome to send the products back to us for a refund.

We value your custom and hope you take us up on this if you wish.

Kind regards

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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