Recently bought a pair of jak royals... So there was an initial hiccup as it got caught at customs... However the team were very helpful, and for once communicated via email through the process to let... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Recently bought a pair of jak royals... So there was an initial hiccup as it got caught at customs... However the team were very helpful, and for once communicated via email through the process to let... Vis mer
Selskapet har svart
Had some bad luck with receiving a wrong order, as something went wrong in the fulfillment centre. I e-mailed and received a very prompt response. The customer service that Ahmed provided was absolute... Vis mer
Absolutely fantastic company. A really cool site with uber cool products. I have bought a number of items from here and always been happy with the super simple buying process and the absolute quality... Vis mer
Having ordered a pair of sneakers in spring, Becky contacted me via e-mail months later and informed me of my store credit. Becky was unbelievably helpful and quick with her service and helped me fi... Vis mer
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Studio 203, W2 5EU, London, Storbritannia
Opumo has a great selection of brands, services and articles. It is my go to place for well designed and well made products. Customer service was also great and they were very proactive to follow up on order inquiries.
Great customer service from Ahmed in replacing a faulty item, and following up after the replacement to check everything okay.
My item was out of stuck after I made the order. It was a birthday present so I was sad that a new order wouldnt arrive in time. Ahmed responded prompt and solved the problem with similar items. Great customer service!!
There was a problem in order, but Jenny and Olya in customer service, are really kind and finally solved the problem by contacting the brand. So I'm willing to be their regular despite of the past problem.
Excellent customer support! I needed to exchange my item for a bigger size. I reached out to customer support and Ahmed was quick to respond and provided me with clear and helpful information. Great experience with Opumo.
THANK YOU, AHMED for the best support I ever had!!!
You´re fantastic service guy - I deeply impressed.
Markus
Ahmed was very prompt and was able to solve my problem with an order. Great customer service and I will be using your site in the future!
Great service from Ahmed and the Opumo team.
Ahmed provided very prompt, friendly, and useful customer service to me
Feels good when customers actually get service. Ahmed was quick and always responsive. Item was out of stock but helped find it and get it to me. This is what customer service looks like.
Amazing service - highly recommend. Ahmed from customer support answered all my shipping questions too!
Ahmed and colleagues have been very helpful in dealing with my return and exchange, nothing g seems to be too much trouble to keep me informed and updated on progress.
Very impressed.
It’s a growing business that hasn’t yet worked out the kinks (e.g. having to pay ridiculous fees to return items to vendors), but the customer services to second to none (shoutout to Ahmed!)
I was extremely grateful to hear that my mum had someone who helped her with her order personally, in an extremely friendly and professional manner. She wouldn’t stop going on about it 😅, Ahmed helped her from start to finish and gave her an experience she won’t forget.
So this is from her and I hope this finds you! Thank you 👍
So I posted here earlier this week about the late arrival of my husband’s birthday present and Opumo very quickly responded to say they’d look in to it, be in touch etc. At that point the delivery tracking website said they’d deliver to where I work today. I changed my wfh day to be at work to receive it. It didn’t arrive and now the tracking website says Friday and I’m yet to hear from Opumo. Seems they respond quickly here for the sake of PR but the behind the scenes is a little different.

Svar fra OPUMO
I recently bought a pair of Garrett Leight shades through Opumo and was really impressed by their customer service. They gave me an honest opinion of this brand amongst others and I’m loving them. I like their taste!
I had a question about tracking my order and worked with Opumo's support team. They promptly responded to my inquiry with the information I needed. I recommend this company without reservation!
I've done 2 orders at Opumo and my experience it was nothing but the best. The portfolio of the brands and products is growing everyday, with a careful selection of brands and products. Also, their customer service is great!
Excellent customer service. Had a pricing issue which was dealt with swiftly by the team at opumo.
Ahmed’s (from support team) customer friendly way of solving small problems that appeared at the beginning really satisfied me, thus 5 of 5 stars.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.