An amazing service! Super quality paint, the perfect colour - & it arrives only a day after ordering! I'm just gobsmacked! Online Paint Shop completely over delivered on my expectations & that's so ra... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Excellent advice on the phone. Paint mixed/made up next morning arrived the next day. excellent service. One small point, the two part aerosol paint I bought says "pot life 1 to 2 hours". Having m... Vis mer
Very happy with the paint finish (ordered 4, job done with 2½), even before ordering I emailed to double check the paint I needed for the task was correct and would adhere to primed aluminium. Respond... Vis mer
Ordered some specialized "cool grey 2 layer" paint for my bike to touch up some paintwork damage. Double checked it was right colour. Quick delivery but the colour is not a good match, it is visible w... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Online Paint Shop - The home of next day paint. Buy Aerosols, Wet Paint, Floor Paint, Spray Guns, Paintshop Ancillaries & Consumables. Tel - 01536 454018
Kontaktopplysninger
Fosse Road, NN18 9QA, Corby, Storbritannia
- 01536454018
- sales@onlinepaintshop.co.uk
- www.onlinepaintshop.co.uk
4,6
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"delivery" issues,they sell paint they…
"delivery" issues,they sell paint they dont have. Basically a drop shop
8. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Online Paint Shop
Hi GK Musik,
Thank you for your review, and please accept our apologies for the issues regarding your order.
We do stock and tint the vast majority of our product offering physically here in our warehouse. However, we do utilise carefully selected suppliers who provide ‘drop shipping’ on certain product lines, this ensures we can provide a good range of products, at competitive pricing. Drop shipping is very common in our industry, and in comparison to some of our competitors, we stock a relatively large percentage of products. Unfortunately in this instance we couldn’t meet our usually high standards when it comes to efficiency and customer service, so please accept out apologies once again.
If you have any further queries, regarding your order, please don't hesitate to contact us.
Kind regards,
The Online Paint Shop
fast but not 100% happy
amazing dispatch and delivery time, items were with us within 24 hours.
However withing 3 days of buying the paint one of the pots have leaked due to a faulty fitting cap.
I reached out to them and they replied staright away but the result was an apology and "thanks for the feedback". Gee thanks guys i kinda needed a relpacement pot of paint thats now everywhere other than the pot its supposed to be.
26. juli 2023
Website easy to navigate and ordering…
Website easy to navigate and ordering process straight forward. Delivery was fast and although not right first time, it was rectified very quickly. It's how hurdles are managed that show a true reflection of a business.
Wouldn't hesitate to order again
24. juli 2023
Prompt and efficient delivery of a…
Prompt and efficient delivery of a product difficult to buy elsewhere. All I need now is HMG Coma Berenice varnish!
19. juli 2023
Delivery issues
Phoned to check if the powder was in stock & was told it was & if I ordered before 1pm it would be with me next working day. So ordered it online at 11am on the Thursday as I needed it for the weekend. So Friday no delivery, Saturday no delivery & spoke to them on Monday after the weekend only to be told it not even been shipped yet. This is my first order and probably my last as I told my customer that yes they had it in stock so I'll have it on the Friday & the wheels will be ready to collect on Monday. Now they won't be ready till Wednesday assuming the powder does arrive on the Tuesday
15. juni 2023
Svar fra Online Paint Shop
Thank you for your review. Feedback is always appreciated, regardless of whether it is positive or negative. We’re sorry to hear that you were left dissatisfied by your experience with us. The Online Paint Shop strives to always offer excellence in customer service.
Upon investigation of the late delivery, it was established that an oversight had taken place within our process. We will use this situation as an opportunity to improve our processes minimising the risk of this reoccurring. Please, accept our sincere apologies for this error, and any inconvenience it may have caused. Should you wish to discuss this further please feel free to email or telephone our offices, at any time.
Im happy product is good quality
13. juni 2023
Quick and efficient service.
23. mai 2023
Great product and delicious
Great 2k product turnaround and very quick delivery and excellent FedEx tracking
8. mai 2023
Fast turnaround
As always fast action on my order one issue was with FedEx not your fault.
8. mai 2023
High quality custom mixed products
High quality custom mixed products in lighting fast delivery time !!
5. april 2023
Fast delivery no problems
7. mars 2023
Your site was very difficult to use on…
Your site was very difficult to use on a mobile phone and we were notified that the paint was on its way on the 8th of March but have no details of the courier, or how long it’s going to take to come as of lunchtime on the 10th of March
8. mars 2023
Quick delivery.
22. februar 2023
Order nearly £300 of paint 2 weeks…
Order nearly £300 of paint 2 weeks later no delivery of paint logged into my accont order is cancelled just a marketing bot that wants to send me emails etc no notification for cancelling the order.
13. februar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Online Paint Shop
Hi David,
Thank you for your review. We are dissapointed to hear that you have had a poor experience with our service.
Your order was never paid for. The payment timed out and no money was at any point taken from your account. Therefore the order was displayed as cancelled in your account. I can assure you that if the payments had been fully processed, we would have delivered the paint on a next day service.
If you had any complaints or queries about your cancelled order, we would have been more than happy to resolve any issues, if you had contacted us directly, about them.
We have not sent any marketing emails to yourself. If you have received any marketing emails from the Online Paint Shop, Please, could double check the senders email address, and forward them to our email address: Sales@onlinepaintshop.co.uk, so that we can look in to this further.
Kind regards,
The Online Paint Shop
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