Online Paint Shop Anmeldelser 

304
•
TrustScore 4.5 av 5

4,6

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

An amazing service! Super quality paint, the perfect colour - & it arrives only a day after ordering! I'm just gobsmacked! Online Paint Shop completely over delivered on my expectations & that's so ra... Vis mer

Vurdert til 5 av 5 stjerner

Excellent advice on the phone. Paint mixed/made up next morning arrived the next day. excellent service. One small point, the two part aerosol paint I bought says "pot life 1 to 2 hours". Having m... Vis mer

Vurdert til 5 av 5 stjerner

Very happy with the paint finish (ordered 4, job done with 2½), even before ordering I emailed to double check the paint I needed for the task was correct and would adhere to primed aluminium. Respond... Vis mer

Vurdert til 2 av 5 stjerner

Ordered some specialized "cool grey 2 layer" paint for my bike to touch up some paintwork damage. Double checked it was right colour. Quick delivery but the colour is not a good match, it is visible w... Vis mer

Informasjon om virksomheten

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Skrevet av virksomheten

Online Paint Shop - The home of next day paint. Buy Aerosols, Wet Paint, Floor Paint, Spray Guns, Paintshop Ancillaries & Consumables. Tel - 01536 454018


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

304 anmeldelser

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4,6

Alle anmeldelser

(304)

22 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Great service

Great service
Will use again.

23. november 2023
Logoen til Online Paint Shop

Svar fra Online Paint Shop

Many thanks for your review, it’s very much appreciated, we hope to see you again soon.

Vurdert til 2 av 5 stjerner

Would've been one star but I need to…

Would've been one star but I need to shoulder some blame. Have a Specialized bike in that needed touched up. Jumped online and saw these folk were authorised specialized paint suppliers.

Didn't have a great selection of colours so got the online swatches up and matched colours against frame. Found one that matched,'Blaze' so ordered that

It arrived promptly but was a completely different shade to the bike and the online swatch. Got in contact and was told I shouldn't go by the online swatch colours, why have them there then. As it turns out the frame is a different colour going by serial number so this is where I take some blame but again it matches the online swatch

However I have now matched the paint against a mates Specialized Venge that is 'blaze' and again the supplied paint is a different shade so it's useless and OPS taking zero responsibility as it's been opened, dunno how you're meant to test without opening but defo a bit shady on their part and no financial recourse £24 down drain

15. november 2023
Anmeldelse skrevet uten oppfordring
Logoen til Online Paint Shop

Svar fra Online Paint Shop

Many thanks for your feedback, Rod, whether positive or negative we appreciate all feedback, in order for us to continuously improve.

To address your points, the page you ordered the touch up paint from clearly states the following: ‘Please note, colours shown may not truly reflect the true colour of the paint and are used as a representation only. It is best to use the colour name, if you are unsure, please use the specialized website as above or contact our sales office.’ This not only goes for our website, but this also goes for any website depicting colour, as the variation of displays makes it nigh on impossible to truly reflect colours accurately to all.

Further to this we also provide a link to the Specialized Bikes website and suggest this is reviewed before ordering, so you can double check the colour of your bike and order the correct shade.

The match on the Blaze colourway is approved by Specialized, as are all of the shades on the site, I have double checked our QC retain here from the colour produced for you and it matches the Blaze standard very well; we have sold over one hundred touch ups of this specific colourway with minimal complaint on the shade thus far. We must also consider we are providing a touch up product and they are unlikely to match in every single instance due to factors such as the bikes age, condition, how much use its had; touch up products are never going to achieve a factory finish.

In regard to financial recourse, our returns policy and T & C’s clearly state colours mixed specifically for an order (which this is) are non-returnable and non-refundable; also products that have been used are non-returnable and non-refundable, you have accepted and agreed to these T & C’s, upon placing the order. As a business we operate honestly and morally and have done so since our inception over 18 years ago – we do not and have never operated in a ‘shady’ manner, this is a defamatory statement and wholly untrue.

Upon review of your comments and following an internal review of our site and our processes, in this instance I’m not sure what more we can do as a business to ensure the correct colour is ordered, the page provides ample information for you to make an informed decision, and we are always at the end of the phone/email/live chat if further assistance is needed. I don’t believe you have taken advantage of the various resources we have made available, so ultimately the responsibility to order the correct colour falls to you. Should you wish to discuss further please contact us on our contact details, or contact Specialized Rider Care.

Kind regards,
Online Paint Shop

Vurdert til 2 av 5 stjerner

Ordered some specialized "cool grey 2…

Ordered some specialized "cool grey 2 layer" paint for my bike to touch up some paintwork damage. Double checked it was right colour. Quick delivery but the colour is not a good match, it is visible where its been touched up from a mile off as the shade is definitely a different shade to what it should be. A bit disappointed

12. september 2023
Vurdert til 4 av 5 stjerner

My first time buying from OPS and I…

My first time buying from OPS and I have to say I’m very impressed, prices are fantastic, shipping times are phenomenally quick and their products are made to a high standard or carefully chosen from another vendor.
I think for 5 stars maybe more information could be included on each product sold, some products, such as the 2K epoxy primer, is made by a German company and is a very high quality item with one detail that should be included in my opinion, and that is it cannot be used on thermoplastics (such as ABS), I unfortunately needed it for ABS so will have to use it for different project. It could be my fault, I could have emailed beforehand to make sure it was good for my project.
But all in all a good experience and am happy with the other paints I have received (packing, shipping and price wise). I have yet to use the 2K paints but I’m sure they will be fine.

29. august 2023
Vurdert til 5 av 5 stjerner

Good match and fast delivery.

Fast delivery and the paint colour matches the one on my bike frame.
Could have done with a smaller quantity as I've only needed a touch up. The minimum quantity available would possibly allow one to do a whole bike frame.

13. august 2023

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