Oltco Ltd Anmeldelser 

606
•
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Our newly completed driveway looks fantastic. The teams involved in the process did so in a timely manner to get to the finished result, Those doing the most work on site - laying the difficult brick... Vis mer

Vurdert til 5 av 5 stjerner

We were well looked after from start to finish. The office staff always answer the phone, are knowledgeable and deal with enquiries immediately. We had a small but complicated area and Andy, our co-or... Vis mer

Vurdert til 5 av 5 stjerner

Redditch Franchise. We have no access via side entrance into our garden so all works were done through our home. Tom and his team removed copious amounts of debris from our old patio which filled... Vis mer

Vurdert til 5 av 5 stjerner

Team were very professional and carried out the work to time. We are very happy with the result and have received lots of compliments regarding the new drive from neighbours and people passing with s... Vis mer

Informasjon om virksomheten

  1. Gulvbeleggbutikk
  2. også i
  3. Bygg- og anleggsfirma
  4. Oppussingsforretning
  5. Produsent
  6. Produsent av kunstharpiks
  7. Steinlegger

Om Oltco Ltd

Skrevet av virksomheten

♻️We turn waste plastic into beautiful resin driveways. We are the innovators of award-winning Recycle Bound flooring.

We are dedicated to transforming spaces. We provide outstanding, high-quality products. We’re renowned for our forward-thinking solutions. We’re famed for our incredible customer service. Since 2004, Oltco has become the leading independent resin-bound specialist in the UK. With over 50 expert installation teams operating nationwide, Oltco's Cornwall hub is filled with experienced office staff delivering outstanding customer service.


FIND OUT MORE GET IN TOUCH

Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

606 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 81 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(606)

108 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

OLtco team started in the morning and…

OLtco team started in the morning and they finished in the evening
Looks lovely well happy .everyone keeps asking who carried out the work. No mess or rubbish all cleared. Thank you for a lovely job.

30. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Oltco Ltd

Svar fra Oltco Ltd

Thank you so much for your kind words! We're delighted to hear that you're happy with the finished result. All the best, Oltco HQ

Vurdert til 2 av 5 stjerner

Like everyone I left a good review to…

Like everyone I left a good review to my new drive on completion but 6 years down the line I will most probably be replacing it soon.
The 20 years guarantee is not really worth the paper it is written on.
I used L.Dorian Ltd based in Colchester and possibly think it was one of the very first he had done.

He did email me asking for me to leave a review which I did as it did look good

I first contacted head office on the 8th August 2023 to raise concerns over the amount of cracks that had started to appear and they said they would arrange for him to inspect it.
My first contact with Liam was at the end of September 2023 however he cancelled his inspection visit 4 times before he eventually arrived to cast his “experienced” eye over it in late January 2024.
After numerous phone calls and messages he finally sent 2 of his team to repair the drive in August 2025 a full 2 years since my initial complaint.
So if you are seriously thinking of having your drive re done I would look elsewhere.
Not sure I would trust them to sit the right way on a toilet.

31. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Oltco Ltd

Svar fra Oltco Ltd

Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations.

We acknowledge that the time taken to inspect and respond to your concerns was unacceptable and understand your frustration. Since your original installation, we have made significant improvements to our customer care processes to ensure issues are assessed and managed more efficiently.

While resin bound surfaces can develop cracks due to movement within the underlying base, we appreciate that the delays you experienced in having your concerns investigated and addressed were disappointing.

We value all customer feedback, as it helps us continue to improve our service, and we are sorry that your experience has left you feeling this way.

Vurdert til 5 av 5 stjerner

Would highly recommend

Jon and his team were fantastic from the initial quote to the finished job. No hard sell just great customer service from start to finish and a stunning product

12. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Oltco Ltd

Svar fra Oltco Ltd

Hi Craig, thanks for leaving such kind words! We're delighted to hear that you had such a positive experience with the entire Oltco team and that you're pleased with the finished result. Your feedback means a great deal to us. All the best, Oltco HQ

Vurdert til 5 av 5 stjerner

Oltco Cumbria.

Oltco Cumbria.
I cannot praise this company highly enough. From the time John first came to assess the job, to the completion of our new driveway, everything was done with professionalism and care. Everything was explained clearly, and all our questions were answered immediately, which gave us the confidence to approve the project when we received a quote within a matter of hours.
The team (John, Dale and Gaz) were all very respectful, courteous and friendly while working at our property. They worked on one of the hottest days of the year so far in 26 degree heat, returning at 6.00a.m. the following morning to complete the driveway before it got even hotter! Their attention to detail was appreciated, including covering some old concrete steps and an upstand along the bottom of our porch wall, all of which contributed to a finished driveway with which we are delighted.
It is only 3 days since the drive was completed and we have already had a number of people stop to look at it. All were complimentary and said how good it looked.
Although this was not by any means a cheap project, it was one which, because of the end result, we feel gave us value for money. We would have no hesitation in recommending Oltco to any potential customers and told John that he could use our property in any advertising if he wished. We would also be happy to have anyone considering a new driveway to visit and view the product.
Thank you all the team at Oltco Cumbria!

27. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Oltco Ltd

Svar fra Oltco Ltd

Hi Stephen! Thank you so much for your wonderful review. It's especially rewarding to hear that the finished results have already received so many compliments! Thanks again for choosing Oltco. All the best, Oltco HQ

Vurdert til 5 av 5 stjerner

Driveway renovation - Highly Recommended!!

We had a fantastic experience with Oltco. Our driveway was in need of an update, and we could not be happier with the outcome. From initial contact, to a site visit and then finishing with the install we were thoroughly impressed. Installation team were brilliant, explaining everything we needed, and ensuring that we were left with a driveway to be proud of!

11. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Oltco Ltd

Svar fra Oltco Ltd

Hey Tom! Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a fantastic experience with Oltco from start to finish. Thank you again for choosing Oltco! All the best, Oltco HQ

Vurdert til 5 av 5 stjerner

Drive install by Oltco Cornwall.

Fantastic service and first class install for my drive. So good I’ve just had them back to complete my patio in my back garden.

25. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Oltco Ltd

Svar fra Oltco Ltd

Thank you so much for your kind words! We’re delighted to hear your positive experience using Oltco. It means a lot that you chose us again. We really appreciate your support. All the best, Oltco HQ

Vurdert til 1 av 5 stjerner

Avoid using Oltco Bournemouth

LOWERED SCORE TO 1 STAR
- Oltco Bournemouth have refused to correct their error in the fencing position.
- The head of the Bournemouth franchise asked me twice to delete this review.
- I am now following a legal process to resolve this.

DO NOT USE THIS COMPANY!

The finished driveway looks fantastic, but getting there was an exhausting and frustrating experience.

R (Bournemouth franchise) initially surveyed the project and I clearly explained what I wanted: removal of the hedge, widening the driveway entrance, removing the flower bed to increase parking space, and eliminating ongoing weed issues. Oltco wasn’t the cheapest quote, but I chose them because I believed the attention to detail would justify the premium.

Prior to the project starting, the head of the Bournemouth franchise informed me he would be taking over the project from the original site inspector.

Day one was chaotic. Contractors arrived with no manager on site. One spoke no English and the other very little, so I had to repeatedly explain the scope of the work myself. That same afternoon, they either caused or exposed damage to the water main. Despite water pouring out, they continued digging with the JCB.

Unfortunately, the lack of supervision continued throughout. The contractors constantly interrupted my working day with questions because they hadn’t been properly briefed. I work from home, otherwise, this would have been impossible to manage.

I also had to repeatedly explain that the hedge was to be fully removed, as only half had initially been dug out. When the head of the Bournemouth franchise visited, he appeared unfamiliar with the agreed scope and even suggested creating a new flower bed, seemingly to reduce resin costs, despite this being the exact opposite of what I had requested. He admitted he should have carried out his own site survey when taking over the project, but later made it worse by saying he was too busy to bother...

When the groundworks were supposedly complete, I withheld the next payment instalment until multiple issues were addressed: poorly finished cement edging, rubbish left behind, a white stain on my wall, and jagged wooden posts left exposed.

Some issues were never properly resolved. Fence panels were installed inside my boundary rather than on it, and a rose tree was unnecessarily removed because the contractors didn’t understand where the property line was.

For a project costing over £20,000, this was nowhere near the level of professionalism, organisation, or communication I expected.

9. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Oltco Ltd

Svar fra Oltco Ltd

We are sorry that your experience did not meet either your expectations or our own standards.

We acknowledge that there were communication and project management issues during the early stages of your installation, particularly following the handover of the project. While we worked closely with you throughout the project to address concerns and ensure the final design met your requirements, we recognise that the process was not as smooth as it should have been.

Although the water pipe issue was outside the scope of our works, we arranged and covered the repair costs as a gesture of goodwill to minimise disruption.

Your feedback has been taken seriously and has directly contributed to improvements in our processes, including more detailed site surveys and project documentation to ensure all project requirements are clearly recorded and communicated from the outset.

We are pleased that you were happy with the resin installation team and, most importantly, with the finished driveway. Thank you for your feedback and for recognising the efforts of the team to deliver a final result that you are pleased with.

Vurdert til 5 av 5 stjerner

Well done Oltco for a great job.

From start to finish they have been superb. Kristian gave us the quote in a polite, friendly and efficient manner. The installation took two full days and the four installers were superb - friendly, polite, courteous and they just got on with the job with no idle chatter, which seems to be the norm these days!! If I could give them ten stars I would. I can’t fault the office staff either. The 20 year guarantee is a great incentive but everything looks so good hopefully I won’t need to use it. Well done to all at Oltco Service such as yours is very rare now.

16. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Oltco Ltd

Svar fra Oltco Ltd

Hi Sandra, thank you for leaving such a kind review! We’re absolutely delighted to hear how pleased you are with the results. We’ll make sure to share your kind comments with our office staff and installers; it means a great deal! All the best, Oltco HQ!

Vurdert til 5 av 5 stjerner

Love my new garden

I recently had my garden transformed with Oltco and I'm absolutely thrilled with the results. I had no back gate, so materials had to be carried through house. With this in mind, the carpet was protected and I was impressed with the care taken to keep it tidy. The resin is a beautiful finish. I would highly recommend Oltco. What a transformation 👏 Thank you to Scott and his team.

29. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Oltco Ltd

Svar fra Oltco Ltd

Hi A Birch, thank you for leaving such a kind review! We're so pleased to hear you're thrilled with the results. All the best, Oltco HQ

Vurdert til 1 av 5 stjerner

Oltco is just the brand name, carefully research the franchise!

Well they did ask for a review... Generally an all round traumatic and incredibly expensive experience, far too many issues to list all starting with the inexperienced sales proposal that increased day 1 into the job. Ultimately you are not dealing with Oltco. You're dealing with a franchise who subsequently sub-contract the work to local trades. The drive resembles the surface of the moon (with installer footprints). I'd suggest researching and instructing a locally experienced company. Despite complaints direct to Oltco they just point you to their guarantee and advise the finish is within their tolerances, which sadly doesn't cover the overall finish / quality of the drive just the structural integrity.

UPDATE: Appreciate the Marketing response from Oltco to attempt to put them in the best light but this is just factually inaccurate. Anyone reading this I suggest just take note of the volume of 1 star reviews... we can't all be wrong.

31. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Oltco Ltd

Svar fra Oltco Ltd

Thank you for taking the time to leave your feedback. We are sorry to hear that you feel disappointed with your experience.

We understand that the additional works and costs were frustrating. As discussed during the project, these became necessary due to building works carried out by others between the original quotation and the installation date, and unfortunately could not reasonably have been identified at the time of survey.

Following the concerns raised after installation, Oltco Head Office carried out a review of the completed surface. The findings confirmed that the installation met the required Oltco standards for a resin bound system.

We also wanted to help find a practical resolution and therefore offered a number of options, including independent dispute resolution, the small claims route, or a goodwill discount toward the additional works, which was accepted.

Oltco works through a network of trained franchise installers who use Oltco products and installation methods. Resin bound surfacing is hand-finished and, like many decorative surfaces, can show some natural variation in texture and appearance depending on site conditions and weather during installation.

We are genuinely sorry that the finished project did not fully meet your expectations and we do appreciate your comments.

Vurdert til 5 av 5 stjerner

Oltco Devon Do A Great Job

The Oltco Devon team of Scott, Cam, Declan and Harvey recently completed widening and re-laying our drive. It included a lot of preparatory groundwork before the resin layer was added, that was done efficiently and tidily and care was taken to minimise disruption to us and our neighbours. From our first meeting with Scott to the completion of the work we were very impressed by the team whose attention to detail deserves special mention. The new drive has completely transformed the front of our house, enabled us to park our cars side by side and made access to the front door much easier. The team worked very hard and finished exactly on schedule. They were a pleasure to deal with and we would recommend anyone who is planning to have their drive re-laid to contact Oltco. Several of our neighbours said how impressed they were by the team’s hard work and on the quality of our new drive. Some asked for Oltco’s contact details at the time.

10. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Oltco Ltd

Svar fra Oltco Ltd

Hi Alan, thank you for leaving such a kind review! We're so pleased to hear your experience was so positive, and we thank you for choosing Oltco. All the best, Oltco HQ

Vurdert til 5 av 5 stjerner

Oltco resin drives.

From the initial contact with Oltco, Jon has always been polite, courteous and knowledgeable. His experience ensured that the drive renewal went without any problems. The completed drive displays his teams competence perfectly. Highly recommend this company.

24. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Oltco Ltd

Svar fra Oltco Ltd

Hi David, thank you for leaving such kind words! We appreciate every customer who acknowledges our standard of customer service. All the best, Oltco HQ

Vurdert til 5 av 5 stjerner

This company is

Professional and transparent. I’m a single female who is anxious of being scammed.
Phil who is the manager of my area was professional and communicated at all times.
Shawn the grounds labour. Totally hard working and got on with the job. Hard working and totally trustworthy.
I would recommend this company to anyone. The work Shawn has done is excellent and a lovely gentleman as well.

18. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Oltco Ltd

Svar fra Oltco Ltd

Hi Lyn, thanks for leaving such a detailed review of your experience with Oltco. We're glad to hear your experience met our standards for all franchisees. All the best, Oltco HQ

Vurdert til 5 av 5 stjerner

Excellent service from start to finish

Excellent service from start to finish
No pressure to purchase following quote
Work arranged to suit my schedule
Delighted with the finish
Highly recommend

15. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Oltco Ltd

Svar fra Oltco Ltd

Thank you for leaving such a lovely review! We're so proud to hear your positive experience, and thank you for choosing Oltco. All the best, Oltco HQ

Vurdert til 5 av 5 stjerner

We had our court yard and driveway done…

We had our court yard and driveway done by Oltco a couple of weeks ago and we can’t recommend them highly enough. They turned up when they said they would did a fantastic job, cleared away any mess and it looks amazing. The two guys doing the job worked very hard they were extremely polite and professional. If you need to have some resin laid contact Kris at Oltco.

10. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Oltco Ltd

Svar fra Oltco Ltd

Hi Graham, thank you so much for your kind words! We're truly pleased you're happy with the results. All the best Oltco HQ

Vurdert til 5 av 5 stjerner

Altco

Cannot rate this company and the work they have done on my driveway highly enough. The staff worked extremely hard and were polite and efficient the whole time they were here working. Thank you Altco and the entire team.

13. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Oltco Ltd

Svar fra Oltco Ltd

Hi Sally, thank you so much for your kind review! We're delighted to hear you're happy with the results. All the best, Oltco HQ :)

Vurdert til 5 av 5 stjerner

Resin patio

A most excellent job by Oltco South Central ! Rob Wilson and Warren Mcallister have both been brilliant, helpful and professional. We are very pleased with the end result, it looks amazing!
Yes there was the odd issue that arose along the way but both Rob and Warren moved quickly and efficiently to resolve said issues.
We are very pleased with our resin patio. Oltco South Central have been fabulous and I am more than happy to thoroughly recommend them. Their work was of the highest quality.

13. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Oltco Ltd

Svar fra Oltco Ltd

Hi Graham, thank you so much for your wonderful feedback. We’re thrilled to hear how pleased you are with the results. All the best, Graham

Vurdert til 5 av 5 stjerner

Our project was a bit different as it…

Our project was a bit different as it is a ceramic tiled balcony however the information we got was positive and queries were answered straight away. The office team of Carys and Steve were very helpful throughout the initial process. The install team of Wayne and Arnie were fantastic, at all times friendly but professional. The end result was amazing and we are very happy and would highly recommend this company.

8. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Oltco Ltd

Svar fra Oltco Ltd

Thank you for your kind words. We always strive to deliver the highest level of customer service - from our office team through to our installation team. We’re delighted to hear that your experience was positive all around, and we'd like to thank you for choosing Oltco. All the best, Oltco HQ

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv