OFFICE Anmeldelser 

Had to exchange a purchase for a better fit. Staff were friendly and professional.

Westfield Stratford store. I bought a pair of sandals and it was under extra 20% off sale item , I asked the staff at the till and she was very rude about it and said that pair is not part of it I tried explaining to her it had the same sale tag on and she has to give it me for the price tag on. She said I can’t have the discount.i was asking her it’s under the sale but she still refused and ignored me. Her colleague was being rude as well raising her voice at me. I explained to both that I was only asking her questions and if it was done by their colleague by mistake then thats an error from their side and I should get the discount.She went away I was still standing at the till I was ignored no one was serving me colleagues were there then I said I want to pay is anybody going to serve me, then she came to serve me. I found that very unprofessional behaviour will not go there anymore.

Disgusting Customer Service!

I returned my shoes on 22 September and am still waiting for my refund despite sending multiple emails to Zimasas Absolutely no proper response and no customer service phone number to contact.

They are holding my money with no resolution. This is completely unacceptable and extremely frustrating.

Return reference: R78267685

If this is not resolved immediately, I will escalate my complaint through the appropriate channels. Think twice before ordering from OFFICE. Absolutely shocking service!

Ordered shoes, few days later got a refund on my card with no explanation. Then got an email saying order cancelled. Just thought that whole experience was really poor. Looks like those shoes are out of stock, not sure why it let me order or why it took days for them to realise they didn't have the stock I'd purchased.

Damaged shoes !!! Paid 89.99 and arrived like in a squashed/ripped box, with insoles of the shoes coming out/holes in them. Tags attached to shoes ripped and shoe’s looked like they’d been already worn

Quick and efficient.

Fast delivery and really good colour trainers

As always super great choice of stuff with super fast delivery.

The staff was very friendly and helpful.

Absolutely love my UGG Micro Boots! They’re so comfortable, cosy and easy to slip on and off. The quality is beautiful, and they look gorgeous with pretty much any outfit. Perfect for everyday wear, keeping my feet warm while still looking stylish. Definitely worth the investment, and I would highly recommend them! 🤎

Love the office New balance children's feet. Bought a variety of colours for around £50 each. Really happy!

Found £115 shoes on sale for £18 on the website, pick up was super easy and they fit!

Easy ordering and quick delivery.

Completely wrong colour sent! Now I have to pay to return them and have the hassle of doing so.

It was so easy to order and make payment.

George was a great help with advice on shoe size helped with discount very kind experience

Good service. Returns went smoothly.

Great shoes and speedy delivery! Very happy

Quick delivery time, thanks J😊

Great price and fast delivery, although not opened the item as its a Christmas present