Ocean Florida Anmeldelser 

Ocean Florida have been excellent to deal with again. Yes I'm a repeat customer for a reason and I would happily come back again.
They were extremely flexible with my package needs and delivered excellent service. Very easy to work with once I was ready to commit to booking.

Please do not book with Ocean Florida ....we have had the worst experience with them. Our flights were cancelled and re booked for 2 days later, we obviously have no hotel booked for the 2 days when we contacted there out of hours emergency number we were basically told read the policy it's not our problem this after spending over £9000...thank god we had a lovely hotel manager to help so we didn't end up asleep around the pool with 4 children.

Absolutely flawless from the day I sent for a quote. Ricky contacted me and listened to what we wanted as a family and went above and beyond. Every part of our holiday ran smoothly and we knew we were in safe hands. The added extras are perfect! This was our second time booking with ocean Florida and won't be the last! Thank you!

Fantastic booking service from the off, the itinerary chopped and changed as an organic process and Heidi handled it all excellently. With a lot crammed in on our 3 week trip I left it to the experts and their knowledge to deliver and they did and it took so much pressure off the organization of the holiday. Every check in went smoothly along with the car rentals. We went to New York, Toronto Niagara and down to Florida and it all went well and I can't thank Ocean Florida enough for their great service and attention to detail woth our requests and for giving us a great family holiday to treasure.

We booked a family holiday for 9 of us and from the start Ocean Florida have been so helpful. Tom West gave us so much advice in the best place to stay and set our holiday up. Karen Hilton helped us sort all the flights out including upgrade changes. Lili Leitch helped me answer about a million questions i threw at her about the holiday. Kate Wilkinson then helped me sort out an error with a lead driver on the car rental. EVERYONE we have spoken to and who have helped us have been amazing and really helped. A large booking is always stressful but Ocean Florida just get things done. Thank you all so much. You are amazing.

The process was very easy, one call to discuss options, an outline of the holiday was developed and a no pressure quote was sent. Over the following weeks excellent feedback from the knowledge staff (Ricky) allowing me to build a perfect holiday

Ricky was amazing when booking our dream holiday he was so helpful with lots of information for our dream holiday that we have never been to before and it was so easy to sort out and get a quote and was able to change and amend to things we wanted to include in the holiday

Not very happy. The holiday itself was amazing but the transfer we were booked drove off without us. We had to pay for a new transfer when I spoke to ocean Florida on our return they were great and offered me a refund sorted. Or so I thought it’s now been 35 days no refund no responses to emails not great aftercare at all

We have been extremely impressed with Ocean Florida and, in particular, the effort and expertise that has gone into putting together our forthcoming USA road trip.

We wanted something quite specific and complicated – combining the historic Route 66 from Chicago with the incredible scenery of Monument Valley and the Grand Canyon, before continuing on to Sedona and Phoenix, and then flying on to Nashville, Memphis and New Orleans for the Deep South.

Rather than simply offering a standard package, Ocean Florida took the time to listen to exactly what we wanted and worked with us to continually refine the itinerary. They made sensible suggestions, adjusted the number of nights in different locations and helped create a trip that feels perfectly balanced for us.

What has particularly impressed us is the personal service by Anthony. Every question has been answered promptly, changes have been accommodated without any fuss, and the itinerary has been developed around our wishes rather than us having to fit into a pre-designed tour.

The result is a genuinely exciting, once-in-a-lifetime road trip that combines the history and character of Route 66 with some of America’s most spectacular scenery, followed by three fantastic Deep South destinations.

We are extremely grateful to the Ocean Florida team and in particular Anthony for the time, patience and knowledge they have put into creating this holiday for us. It has been a pleasure dealing with them, and we would have no hesitation in recommending Ocean Florida to anyone looking for a bespoke USA holiday rather than an off-the-shelf package.

We are now looking forward to September 2029 and hopefully the holiday of a lifetime!

Thank you, Ocean Florida!

Lindsey is very kind, helpful and understanding to our special assistance needs. Kept in contact and explained everything

Thank you to Simon and Karen for looking after me during the booking stage of my family of 6 trip to Orlando Your advice was very valuable and your advice with booking the Grove Resort was fantastic and the resort was superb, thanks again and I will be in touch with my next booking soon regards sean

Brilliant experience
Thank you

I have booked with Jane from Ocean Florida for around 4 years now. She always pulls great deals from her hat and ensures every part of the holiday is spot on. Nothing is too much trouble. Need to change something? - no problem, need to rearrange? - no problem, need to add something? - no problem. Would recommend to everyone without issue.

Superb service from Karen in after sales care. All questions were answered easily, and lots of really useful advice was given. I’ve no doubt the phone call with Karen will really improve our holiday experience when we get there.

When enquiring about a quote for a family holiday to disney for my big birthday in 2028, Ricky made it so easy, and explained everything, and found us a really good deal, which we couldnt turn down, i have no faults with booking this and have paid our deposits for a family of 10, no questions were a problem and Ricky answered them with precision, i look forward to progressing with getting our park passes nearer our date of travel and i am trying to contain my excitement as we have still 19 months of planning, would totally recomend anyone to contact Ocean Florida especially Ricky as he was so good at explaing everything, Thank you

I booked through Ocean Florida having heard of them via podcast. I booked a holiday through them and the service I received throughout was great. Nothing but positive experiences each time I spoke to the, whether it be Sales or Customer Service, I was always able to speak to someone quickly and they were always polite, helpful and responsive and they also listened each time. They provided regular email updates and all tickets and documents were provided in good time and when stated. Great company, I felt like I got a personal touch and the holiday went very smoothly, I'd happily recommend to anyone

Booked with Ocean Florida for the second time now. We’ve been lucky enough to have Flint arrange both our holidays. He’s always given us 10/10 customer service and our trips have been a totally stress free experience! He’s been amazing!

The villa that Jane got for us. Fab holiday all in.

We've had a good relationship with Ocean Holidays ( Ocean Florida) ever since we booked our Florida holiday which was awhile ago ! We've just returned & had a great time. There was a couple of issues mainly the one about our car booking. We'd booked a gold package with multiple drivers as my husband, daughter & son in law were all going to share the driving but when we got to Avis we had to pay for my son in law as they said we didn't have the cover even though we said we did. Anyway because of this we weren't going to pay more for my daughter too. I emailed Ocean Holidays when I was there & dealt with Lili Leitch who was & has been since, extremely friendly, helpful & efficient. She's kept me in the loop the whole time & told me not to worry & to enjoy my holiday even though it was very frustrating. Anyway since we've been home it's all been sorted & we've had the refund. Just a shame, as it shouldn't have happened in the first place !
Lili Leitch has been so helpful & kind throughout. Her customer service has been extremely good. She's a credit to the company.
I would recommend Ocean Holidays,(Ocean Florida) to friends & family

​I honestly couldn't be happier with the service I received from Ocean Florida. From start to finish, the booking process was completely seamless, but the absolute highlight was working with Tom West.

​Tom went above and beyond to help us put together what truly felt like the holiday of a lifetime. He took the time to understand exactly what we wanted and managed to package it all together at a genuinely reasonable price. I was amazed at the value we got for such an incredible itinerary.

​If you're planning a trip to Florida, I cannot recommend Ocean Florida and Tom West enough. Top-notch service, great prices, and a truly memorable experience. We'll definitely be booking with them again!