Nutri-Genetix (NGX) Anmeldelser 

Svar fra Nutri-Genetix (NGX)

1. feb. 2022

Hello Harinder,

Thank you for the lovely review and I am glad you're enjoying the taste of your personalised BodyFuel. Keep on-top of your BodyFuel and reap the benefits, they will come.

Our team read all of these reviews, so I can tell you, it puts a smile on their face - thank you!

With regards to the website, you will be happy to know, we have identified that the user-experience must improve for new and current NGX Heroes. We want the experience end-to-end to be seamless and this is in our roadmap of improvements.

Please do bare with us whilst we work behind the scenes to make this happen! :)

Have a lovely day,

Nathan
Team NGX

Svar fra Nutri-Genetix (NGX)

13. jan. 2022

Wow - what an epic review.. thank you so much! Firstly, I can only apologise for your initial experience and I am glad we were able to sort is as soon as possible.

I am glad you enjoyed your free consultation with Becca, she's truly a fountain of knowledge and a credit to NGX.

In terms of the shakes, it's great to hear you're getting on well and you are enjoying your flavours. We understand our flavour offering could be more extensive, but rest assured, we have this in the pipeline for the near future (along with other exciting things).

Please get in contact with us at contact@nutri-genetix.com in terms of nutritionist/coaching and we can see how we can further support you.

In the meantime, thank you once again for being a part of the NGX Tribe.

Nathan
Team NGX

Svar fra Nutri-Genetix (NGX)

13. jan. 2022

Thank you for the 5* review. we are glad you have enjoyed the personalised journey and BodyFuel! Let us know if you need our support at contact@nutri-genetix.com

Thanks
Nathan
Team NGX

Svar fra Nutri-Genetix (NGX)

13. jan. 2022

Good Afternoon!

We are glad you enjoyed your report and benefits using personalised nutrition. I have been fortunate to see first-hand the impact personalised BodyFuel has on peoples physical and mental wellbeing and it makes our day to hear this is working for you too.

Keep crushing it and we will be here to support you when needed at contact@nutri-genetix.com

Nathan
Team NGX

Svar fra Nutri-Genetix (NGX)

13. jan. 2022

Thank you so much more the review! We apologise for initial problems you experienced. We always aim to provide a 5* experience, please let us know how we can further support you to ensure you feel this way at contact@nutri-genetix.com

All the best
Nathan
Team NGX

Svar fra Nutri-Genetix (NGX)

13. jan. 2022

Hello CJ,

Thank you for being part of the NGX Tribe.

We are glad you're enjoying your personalised BodyFuel & flavours. We are looking to bring out more in the near future - very exciting! Keep smashing it.

Nathan
Team NGX

Svar fra Nutri-Genetix (NGX)

13. jan. 2022

We are glad you're enjoying the service. Thank you for being part of our Tribe - we appreciate you!

Nathan
Team NGX

Svar fra Nutri-Genetix (NGX)

13. jan. 2022

We are glad you enjoyed the service. Moving forward, if you need further support, don't hesitate to reach out to us at contact@nutri-genetix.com

Nathan
Team NGX

Svar fra Nutri-Genetix (NGX)

13. jan. 2022

I am glad you gained useful insights into your personalised nutritional report, we are glad to have you onboard.

Nathan
Team NGX

Svar fra Nutri-Genetix (NGX)

8. okt. 2021

Hello Bal,

Thank you for providing your feedback, I am sorry to hear about your experience with headaches.

In terms of your comment around 'I should not need to add things to my shake', we have taken this feedback on board. BodyFuel was created as a personalised lean meal to enable it to be more versatile, but we understand this may not be for everyone.

We are currently looking to bring more carbohydrates or fats into your shake based on your genetic sensitivities and goals which is incredibly exciting.

In terms of your headaches, it is highly unlikely this is caused from BodyFuel, unless you have allergies to pea protein, brown rice protein or flaxseed. To better understand the cause of your headaches, it would be great to organise a nutritional consultation with you and one of our NGX nutritional experts.

You mentioned you've been trying to lose weight. When changing your nutritional intake to be at a calorific deficit, this tends to lead to a decrease in carbohydrate intake. A decrease in sugar intake can often lead to withdrawal type symptoms, one being a headache - something to explore on the consultation.

Please reach out to contact@nutri-genetix.com via email and we can ensure you are supported.

I hope you have a lovely Friday and weekend.

Nathan
Team NGX

Svar fra Nutri-Genetix (NGX)

8. okt. 2021

Hello Jana,

Thank you so much for such an epic review! I look forward to seeing your transformation using NGX!

Have a great Friday and weekend.

Nathan
Team NGX

Svar fra Nutri-Genetix (NGX)

27. sep. 2021

Hello Lesley,

Thank you so much for this awesome 5* review, we are grateful to have you part of the NGX Tribe.

I am also a big lover of using personalised BodyFuel as a smoothie. For future smoothie inspiration, feel free to check out our smoothie posts on the NGX blog, we will continue to add more smoothies here.

Immunity Booster
https://www.nutri-genetix.com/blogs/ngx-blog/immunity-booster-smoothie

Pink Berry
https://www.nutri-genetix.com/blogs/ngx-blog/pink-berry-smoothie

Wake Me Up!
https://www.nutri-genetix.com/blogs/ngx-blog/wake-me-up-smoothie

I am also glad you're making the most out of your personalised nutrition report by using the dietary recommendations to support hitting your needs.

Keep us updated with how you are getting on.

All the best,
Nathan
Team NGX

Svar fra Nutri-Genetix (NGX)

27. sep. 2021

Hello Michael,

Thank you so much for the 5* review, it's great to hear you're enjoying life on personalised nutrition.

Please don't hesitate to contact nathan@nutri-genetix.com if you need further support.

All the best,
Nathan
Team NGX

Svar fra Nutri-Genetix (NGX)

13. sep. 2021

Hello Warren,

Thank you for leaving us a review, a shame it's not on a 5* experience. However, it is opportunities like this that allow us to support you. Reading this review, it sounds like the key issue you have regarding your personalised nutrition report is the fact it does not include allergies or diabetic status.

Before touching on these points, you would really benefit on having a consultation with our Head of Nutrigenetic Science - Olga. You can do this by booking it through your nutritional report, or emailing me at nathan@nutri-genetix.com.

Food Allergies - Our NGX DNA Nutrition Test highlights your likelihood to be tolerant to lactose and gluten. With that being said, environmental factors can also play a role. I will not disclose your results on Trustpilot, but please let me know how your results may conflict. For more information on lactose and gluten intolerance, I have provided useful links below:

https://www.nhs.uk/conditions/lactose-intolerance/ - NHS source
https://www.nhs.uk/conditions/coeliac-disease/ - NHS source

On our website, we outline we test for these two and no other food allergies, do let me know how this could be communicated better on the site for you.

Diabetic Status: We do test for carbohydrate sensitivity which although may highlight your susceptibility to becoming diabetic, it is not an official diagnosis. Understanding carbohydrate sensitivity at a genetic level provides the ability to understand your insulin response to carbohydrates. In the case of a high carbohydrate sensitivity, we would suggest nutritional advice which avoids over-consumption of carbohydrates.

Raising your specific circumstances with Olga can help us support you further with the best way to use your DNA-based diet.

In terms of how we are in the position to recommend what nutrition is best for you, this answer lies on the very foundation that NGX is built upon - nutrigenetics. Nutrigenetics is defined as the science that studies the effect of genetic variation on dietary response.

Depending on the variant of a gene, your ability to process a specific nutrient can be impaired by as much as 70%. This means that if you were to consume 100% of the regular daily allowance, only 30% is 'used'by the body. Falling short of your personal nutritional needs means you can't be at your best day-to-day.

This is how our team of world-leading nutritional and nutrigenetic experts create your BodyFuel, containing 30 essential nutrients personalised to your needs. By understanding how each variant impacts your body, they increase the level of each nutrient, and recommend foods that can support you hit those targets each day.

We understand individuals have specific allergies, which is why we try to provide a range of food that can support you in achieving your personal nutritional needs. For example, if you are likely lactose tolerant, we will recommend a plant-based alternative.

Ultimately, your DNA nutrition report is far more extensive that any google searching can provide. It provides powerful insights that can help you in achieving your fitness and wellbeing goals. So let's connect and get that consultation with Olga so we can support you further.

Kind Regards,
Nathan
Team NGX

Svar fra Nutri-Genetix (NGX)

Oppdatert: 27. aug. 2021

Hello Lokesh,

Thank you for your review. I am sorry to hear you're not satisfied with your report. But from your comments, it sounds as if you would benefit from clarification between our DNA Nutrition Test vs a blood test as the difference is significant.

Blood Test: There are different types of blood tests. One of these blood tests is a metabolic panel. A metabolic panel checks for levels of certain compounds within the blood, such as:

- Electrolytes
- Calcium
- Glucose
- Sodium
- Potassium
- Creatinine

NGX DNA Nutrition Test: When you provide us with your saliva sample, our scientists are analysing it using a specific gene panel linked to how you process and utilise specific nutrients.

These results allow us to determine whether your genes negatively impact your ability to process and utilise certain nutrients. For example, there is a variant of the MTHFR gene that can reduce your ability to metabolise vitamin B9 (also known as Folate) by up to 70%.

In this case, consuming 100% of the regular daily allowance of vitamin B9 would actually mean you're only using 30%. By knowing these powerful insights, we are able to recommend a % increase required (above the regular daily allowance) to hit your personal nutritional needs.

Within your report, we break down these % increases and recommend the best sources to get these nutrients from. The BodyFuel formula we provide you in the report is made to help you hit these nutritional requirements, everyday.

We include a sample report on the product pages of our website to ensure we are fully transparent to the service we offer, and I apologise this didn't offer enough clarity in your circumstances.

With that in mind, to learn more about your report and how it can benefit your goals, you can book a free 15-minute consultation with our NGX expert nutritionists (found within your report).

If you have any issues locating this, please reach out to me on Nathan@nutri-genetix.com and I will be more than willing to support you in this process.

In the meantime, feel free to email me with further questions.

All the best,
Nathan
Team NGX

Svar fra Nutri-Genetix (NGX)

27. aug. 2021

Hello Rob,

Thank you so much for the 5* review, you will have to keep us updated with how you get on.

Nathan
Team NGX

Svar fra Nutri-Genetix (NGX)

27. aug. 2021

Hello Matt,

Thank you so much for your epic review, great to hear you loving your personalised BodyFuel.

Keep crushing it!

Nathan
Team NGX

Svar fra Nutri-Genetix (NGX)

18. aug. 2021

Hello Felicity,

Thank you for leaving a review for us at NGX, we really appreciate the feedback. It's great to see you have an interest on how our genes have a significant impact on health and fitness.

From reading your review, I can see you're unsure how your personalised BodyFuel supports your goal, and how you can determine whether it has a beneficial impact. These are both great questions, and I will address each separately.

You would really benefit from booking your free consultation with our NGX expert nutritionists. They are a fountain of knowledge and will be more than happy to discuss your report, personalised BodyFuel and dietary needs further. You can find the link to bookings via your report, or email me directly nathan@nutri-genetix.

What does your personalised BodyFuel do?

Your BodyFuel is a blend of 30 essential nutrients, derived from high quality, naturally sourced ingredients. Unlike any other meal-shake in the world, it is personalised to your DNA, and this is where the magic comes in.

This personalisation using your DNA is called Nutrigenetics, the study of the relationship among genes, diet, and health/fitness outcomes. As genes vary from one individual to the next, so does our nutritional requirements. Your DNA nutrition test provides us with your gene results to a specific panel of genes we test for, you can explore these in more depth here - https://www.nutri-genetix.com/pages/ngx-science.

I will provide an example scenario of BodyFuel in action for 'Steven' (this is not linked to your report for confidentiality), but please feel free to explore this during your consultation.

Steven's MTHFR gene has a variant of T:T. This means Steven has a significantly reduced ability to process and metabolise vitamin B9 (also known as Folate) by nearly 80%. This means if Steven consumes 100% of the recommended daily average (RDA - the recommended nutritional guidelines used by government), only 20% of that ends up being available in the blood stream.

Understanding the impact of this gene, the team at NGX would significantly increased the vitamin B9 in Steven's BodyFuel (above the recommended daily average) to account for the T:T variant of his MTHFR gene. Therefore, Steven can now get the amount of vitamin B9 he needs in order to experience the full benefit of having this vitamin B9 in the bloodstream.

BodyFuel doesn't just take care of your vitamin B9 needs, it takes care of your personal nutritional needs as a whole (the 30 essential nutrients) and this is what makes it incredibly effective and game-changing.

How Do I know if it works?

Many of our NGX Heroes have taken blood tests to view the difference in their health and wellbeing pre/post using personalised nutrition. However, it is not something we currently provide within the NGX store. This is not to say we may introduce it in future!

Beyond blood tests, our bodies are very good at showing you the benefits. From the way you look, feel and perform on a day-to-day basis, you can log these differences during your time you enjoy your personalised BodyFuel. It is worth noting, some goals need more patience than others. Fat loss is more visible than reaching a personal best in the gym.

We have NGX Heroes email us daily with their stories. Unfortunately, we cannot share all of them, but you can read below some inspiring stories on why people continue to use BodyFuel.

NGX Hero sets 2 GB records in Powerlifting
https://www.nutri-genetix.com/blogs/ngx-blog/ngxhero-breaks-gb-records

MS Sufferer with Chronic Fatigue
https://www.nutri-genetix.com/blogs/ngx-blog/i-finally-have-the-energy-to-go-for-a-walk

An NHS worker who transformed her lifestyle
https://www.nutri-genetix.com/blogs/ngx-blog/transforming-my-lifestyle-with-ngx

It is worth noting that your DNA results alongside your personalised BodyFuel help inform you make changes to your lifestyle in order to be at your best.

I hope this response provides clarity to the questions you asked. You can discuss this further by booking a nutrition consultation via your report or contacting me directly (nathan@nutri-genetix.com). In the meantime, I hope you continue to enjoy your personalised BodyFuel, and it's great to have you part of the NGX Tribe.

All the best,
Nathan and the NGX Team

Svar fra Nutri-Genetix (NGX)

5. aug. 2021

Hello Keith,

Thanks for this epic review, and I am glad you're enjoying your NGX journey. Keep crushing it.

Nathan
Team NGX

Svar fra Nutri-Genetix (NGX)

5. aug. 2021

Hello Anne,

Thank you so much for this review. Based on the positive comments, it would be great to know why you don't feel it's for you. Please do reach out to me on Nathan@nutri-genetix.com and we can have a chat on and gain a better understanding how we can support you.

Nathan
Team NGX