I am perfectly happy with the service given so far. The materials arrived when expected and were very well packed. The ony reason for only giving 4 stars is because I will only know that everything d... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We bought our Polytunnel and Fruit cage in 2013,both very well made and lasted thoroughout the years until the recent Storms hit us here in the Far North of Scotland causing damage. The sales team wer... Vis mer
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Nearly four years ago, we bought a “rugged” polytunnel, which had sturdier hoop metalwork, as we are at the junction of two valleys that get hammered by gales from time to time. The tunnel was easy t... Vis mer
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Super helpful, great poly tunnel which my horses love & quick delivery. Also really responsive when I ordered the wrong size: changed and reimbursed the balance without quibble. The poly tunnel has be... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
We’re a family-run team of polytunnel specialists based in Lancashire, with over 50 years’ experience designing and manufacturing high-quality growing structures. From domestic garden polytunnels and allotment covers to commercial multi-span polytunnels and livestock shelters, we’re proud to support growers of every kind, whether you’re growing tomatoes in your back garden or running a large-scale horticultural business. We design, manufacture, and dispatch everything in-house from our UK site, meaning we can keep quality high, costs fair, and lead times short. And because we’re growers ourselves, we know how important strength, simplicity, and reliability are. That’s why our EasyBuild Polytunnel was developed to be our toughest, most user-friendly design yet, with features like oval steel tubes, aluminium sliding doors, and a fully modular, tool-free build system. We also supply specialist covers, replacement polytunnel plastic, ventilation kits, doors, accessories, and spare parts, so whether you're building from scratch or tackling a repair, we’ve got you covered. Our customers range from schools and community gardens to professional growers, garden centres, and research facilities. If you need advice, our expert team is always on hand to guide you. Key product areas: Garden & allotment polytunnels Commercial single-span & multi-span polytunnels Replacement polytunnel covers & repair kits Livestock & storage shelters Polytunnel ventilation systems Polytunnel refurbishment and repair services Trusted since 1969. Made in Britain, built to last.
Kontaktopplysninger
Northern Polytunnels, Mill Green, BB8 0TA, Colne, Storbritannia
- 01282 873120
- sales@npstructures.co.uk
- www.northernpolytunnels.co.uk
4,5
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Fantastic service
Storm Henk stripped our poly tunnel of its cover and fixing rails on 2 January. I rang Northern Polytunnels on 3 January. David carefully checked what I thought we needed to order, said he’d phone back once he knew it was all in stock and could be delivered on 4 January. Rang back 30 minutes later to confirm. Everything was delivered on 4 January as promised. Couldn’t have been better - a pleasure to do business with. Thank you.
3. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Northern Polytunnels
Thank you very much. Your kind words have been passed on to David.
Easy people to work with
I’ve been buying small amounts of fruit cage netting for more than 20 years. This time I made a mistake on the quantity. It was corrected quickly and smoothly by the sales team
5. januar 2024
Svar fra Northern Polytunnels
Thank you Roland and you are most welcome.
Product very well made and buildd…
Product very well made and buildd instructions very clear and in multiple formats. Delivery times fast and communication excellent. Would recommend.
1. januar 2024
Svar fra Northern Polytunnels
Thank you for the glowing review. We really appreciate it.
Svar fra Northern Polytunnels
Thank you
great product at a reasonable price
great product at a reasonable price, the customer service could not have been better, especially when there were delivery problems. all resolved quickly and with exceptional care and communication
1. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Northern Polytunnels
You are very kind, thank you for the fabulous review.
Excellent faultless service
17. desember 2023
Svar fra Northern Polytunnels
Thank you very much Mr Williams.
Really quick service
Really quick service. Items were packed very well. Excellent communication.
15. desember 2023
Svar fra Northern Polytunnels
Many thanks for taking the time to review us.
Easy buying and experience on website…
Easy buying and experience on website and great delivery .
Robert
6. desember 2023
Svar fra Northern Polytunnels
Thank you very much.
Good helpful people
Good helpful people. Good company and products.
Slightly let down by delivery agent. That aside, a good experience. I would not hesitate to recommend Northern Polytunnels to anyone.
2. desember 2023
Svar fra Northern Polytunnels
Thank you so much for your custom and your wonderful review.
Poor communication and service
Poor communication. When ordering it stated 24-48 hour delivery, a week later we had still not received and heard nothing from the company. When I called to ask I was informed they were waiting for parts which were currently out of stock. After I explained there was no mention of this on the website's product page, no phone call or email, I was told maybe it's gone to spam, which it had not. I was then told it would be a week until dispatch. I called again a week later to find out if it was being dispatched as I had no update or communication from the company. After double-checking it was confirmed it would be dispatched the following day (a Friday) for delivery on Monday, over 2 weeks after ordering. It was delivered today, we put this up immediately and although the product looks good and sturdy, we were disappointed to find the Gable End we also ordered has not been delivered, so again we are waiting for an update and another delivery. Simple communication - calling or emailing a customer to provide an update would have improved our experience.
24. november 2023
Svar fra Northern Polytunnels
Dear Ms. Mohan, Please accept our apologies for any inconvenience this matter has caused. We have had an extremely high demand for this product lately owing to the adverse weather conditions, which resulted in some delays. As I understand it the order has now been delivered in full. Should you require any further assistance, please contact us directly. Kind regards.
Great quality and service
I purchased some repair tape and a couple of crop bars to retrofit. There was an IT issue with the Black Friday discount not being applied and the delivery charge was incorrect but it was all sorted out very quickly with no fuss or quibble. I'm very happy with Northern Polytunnels and can recommend them for quality and service.
23. november 2023
Svar fra Northern Polytunnels
Thank you for your lovely review. It is much appreciated
Svar fra Northern Polytunnels
Thank you for your review Mr Tipton
Good products but not customer friendly
The products are good quality but there's a lack of customer focus and empathy that lets them down
31. oktober 2023
Svar fra Northern Polytunnels
Dear Mr Morris, Very sorry to read that you feel this way, We get so many glowing reviews on our service and support, apologies that we did not meet your standards on this occasion. Kind Regards.
Svar fra Northern Polytunnels
Thank you for taking the time to review us.
Very good service and information
26. oktober 2023
Svar fra Northern Polytunnels
Thank you for your kind review
Good personal chat and advice
Good personal chat and advice. Delivery, quality, and high quality plastic cover
3. november 2022
Anmeldelse skrevet uten oppfordring
Svar fra Northern Polytunnels
Thank you for your kind review. We are very happy to read this. kind regards.
Svar fra Northern Polytunnels
We are so pleased that you are happy with your purchase and the service you received from us.
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