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New Homes Law Anmeldelser 

1 191
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TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The customer service, knowledge & expertise I received from Grace and the New Homes Law team was first-rate. Questions were answered swiftly, calls were taken & expert advice was always provided. I th... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Amazing experience with New Homes Law.. Isaac & Lauren where not only doing an incredible job looking after us and the purchase of our new home .. but kind caring and attentive.. letting us know every... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Quite straightforward with communication mainly through e-mail. We completed purchase of the property in 3 months from the day we started the process and there was a chance for quicker turnaround if n... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

After almost 8 months my sale and purchase failed. This was a relatively straightforward transaction (FTB and no chain). I experienced a catalogue of poor communication, missed deadlines and slow pr... Vis mer

Selskapet har svart

Informasjon om virksomheten

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Om New Homes Law

Skrevet av virksomheten

New Homes Law is an independent, vibrant property law firm specialising in New build and Shared Ownership conveyancing.

Being a family run company has led to ensuring the companies ethics are at the heart of everything we do.

The growth and success of the company is down to every member of staff that work tirelessly to provide an excellent service for our customers.

Our dedicated conveyancers strive to provide our clients with essential, practical advice from instruction through to completion ensuring longevity within our customer relationships.

A comprehensive and friendly approach enables our teams to confidently guide clients through the process of purchasing a new home, selling and existing home or any other property-based transaction.

At New Homes Law, we know the importance of providing support to all of our clients, whatever their circumstance.

Ultimately, we understand the importance of providing our clients with a great customer journey.

Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 90 % av de negative anmeldelsene sine

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Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(1 191)

247 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

A Positive Experience with NHL Throughout My Property Purchase

I wanted to take some time to share my overall experience with NHL throughout my property purchase.

Buying a new-build property is a big commitment and, as you would expect, the process can sometimes feel stressful and uncertain. There are a lot of different stages to navigate, and having a team supporting you through the legal and conveyancing side makes a real difference.

Overall, I have been happy with my experience with NHL. They have helped guide me through the process and have been able to explain things when I have needed clarification. There have been times when I have needed to follow up on email queries, and on occasions I would have appreciated a little more clarity around when certain payments would be taken, particularly from a budgeting perspective. However, these have been relatively minor points within what has otherwise been a positive experience.

A particularly positive milestone was reaching exchange, which has now taken place ahead of the 9 October target date that had been set. I was pleased to receive confirmation by phone and then in writing, and it was a great feeling to know that this important stage had been achieved within the expected timeframe.

NHL have also clearly explained the next stage, with completion taking place on notice once the property is ready. I now have a better understanding of what will happen from here and am looking forward to the final stage of the process.

Overall, I have been pleased with the service I have received from NHL. The purchase has involved a lot of moving parts, but they have helped me navigate the legal side and get to this important stage.

I am now looking forward to completion and, ultimately, getting the keys to my new home. Thank you to everyone at NHL who has supported me throughout the process so far. I know it has been a team effort from Isaac, Lauren, Grace, and everyone else involved.

8. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra New Homes Law

Thank you for taking the time to share such thoughtful feedback about your experience with NHL. We’re delighted to hear that you’ve been happy with the support provided throughout your property purchase and that exchange was successfully achieved ahead of the target date.

We appreciate your comments regarding email follow-ups and payment clarity, and we understand how important clear communication and knowing when payments are due can be, particularly when planning your budget. Your feedback is valuable to us as we continue to improve our service.

It’s great to know that Isaac, Lauren, Grace and the wider team have helped guide you through this important milestone. We’ll be sure to share your kind words with everyone involved.

Thank you again for your trust in NHL. We look forward to supporting you through the final stage of the process and hope you’ll soon be enjoying the excitement of receiving the keys to your new home!- Grace

Vurdert til 5 av 5 stjerner

The best Solicitors out there

The best Solicitors out there! I will use them over and over again! The communication is unmatched. Grace, Lauren & Jake and the rest of the team, thank you ever so much for the best service!!!

1. oktober 2026
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Svar fra New Homes Law

Thank you! We appreciate your kind words and positive review! - Grace

Vurdert til 5 av 5 stjerner

New Homes Law Customer Service

The customer service, knowledge & expertise I received from Grace and the New Homes Law team was first-rate. Questions were answered swiftly, calls were taken & expert advice was always provided. I thoroughly recommend New Homes Law to perspective house buyers.

29. september 2026
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Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Grace and the New Homes Law team were able to provide you with prompt, knowledgeable and expert support throughout.

We truly appreciate your recommendation and wish you all the very best in your new home! - Grace

Vurdert til 5 av 5 stjerner

Kind, professional and patient!

Lucia supported me with a complicated remortgage issue involving a historical mistake involving HMLR. Lucia was ever present, kind and professional. I would recommend New Homes Law.

24. september 2026
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Thank you for your kind words and positive review, Lucia will be so pleased to hear this! - Grace

Vurdert til 5 av 5 stjerner

I really impressed about the online…

I really impressed about the online portal servise. You can see the all the process online.
They are so quick on responding to email.

23. september 2026
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Svar fra New Homes Law

thank you for your kind words and positive review! - Grace

Vurdert til 5 av 5 stjerner

Grace & Jack went above and beyond…

Grace & Jack went above and beyond especially at the final hour!!
Would highly recommend this company

11. september 2026
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Svar fra New Homes Law

Thank you, Grace and jack will really appreciate your kind words! - Grace

Vurdert til 4 av 5 stjerner

Everything has gone smooth

Everything has gone smooth, felt like I was always asking for updates, would have preferred more than me having to ask. Everyone is like to was very nice

6. september 2026
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Svar fra New Homes Law

Thank you for taking the time to share your feedback. We’re pleased to hear that everything went smoothly and that you found everyone you dealt with to be friendly and helpful.

We’re sorry that you felt you had to ask for updates during the process. We appreciate how important it is to feel kept informed, and we’ll take your comments on board to ensure we improve our communication and provide more proactive updates going forward.

Thank you again for choosing us and for your valuable feedback. We really appreciate it.- Grace

Vurdert til 5 av 5 stjerner

Very attentive team

Very attentive team. Keep you informed on every step of the journey to purchase new home.

4. september 2026
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Svar fra New Homes Law

Thank you Jacqui, we appreciate your review! - Grace

Vurdert til 5 av 5 stjerner

GREAT SERVICE FROM THIS COMPANY

Once again this company have really helped me from a difficult situation. I was searching for a particular document in order to sell my property but it was not immediately available but luckily Alix Robinson was able to locate it and Lucia Garcia was operating in her absence today and sent it to me as my buyers' solicitors were waiting for it and my sale was depend upon it. The service from these two ladies is exceptional and I highly rate this company. Thank you

4. september 2026
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Thank you so much for your kind words and for taking the time to share your experience.

We’re delighted to hear that Alix and Lucia were able to help locate and provide the document you needed at such an important stage of your property sale. We completely understand how stressful it can be when a sale is dependent on finding the right paperwork, so it’s wonderful to know that our team was able to step in and help when you needed us most.

We’ll be sure to pass your lovely feedback on to both Alix and Lucia. Your comments mean a great deal to them and to the whole team.

Thank you again for your continued trust and for highly recommending our company. We’re always here to help! - Grace

Vurdert til 5 av 5 stjerner

Brilliant help with everything

Brilliant help with everything, it’s my first time buying my own property and through out the whole time they where patient and handled the case really well.

3. september 2026
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Thank you Seb! We appreciate you kind words and are so glad you had a great experience! -Grace

Vurdert til 5 av 5 stjerner

Very happy with New Homes Law

Very happy with New Homes Law, Grace and Jack are amazing. Everything was always explained to us since the beginning, and the communication via email helped a lot. We had some issues with the seller at some point, but when the problem was sorted and we needed the case to move, Grace and Jack were always quick on their side. I’m very pleased with our choice and totally recommend New homes law.

1. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra New Homes Law

Thank you, Alberto, for your positive review! Grace and jack will be so pleased to hear this! We also really appreciate your recommendation. - Grace

Vurdert til 5 av 5 stjerner

Excellent Support Throughout Our Home Purchase

⭐⭐⭐⭐⭐

We had a very positive experience with New Homes Law during the purchase of our new built house. They were professional, helpful, and kept us informed throughout the whole process specially Grace Couldbeck who handled our case.

Whenever we had questions or needed clarification, they responded clearly and guided us through each stage of the purchase.

We really appreciate all the support and assistance we received and would happily recommend their service to anyone buying a property.

21. august 2026
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Svar fra New Homes Law

Thank you! Grace will really appreciate your kind words and positive review! - Grace

Vurdert til 5 av 5 stjerner

No fuss

The communication has been clear, timely and without fuss. It's been easy to ask questions and any have been promptly answered.
I can't fault the service, thank you

28. august 2026
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Thank you, Neil! - Grace

Vurdert til 5 av 5 stjerner

Great service and gives you regular…

Great service and gives you regular updates via email& portal

25. august 2026
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Thank you for your feedback. We're pleased to hear you were happy with the service and regular updates throughout your transaction.

Vurdert til 4 av 5 stjerner

I just bought my new home and…

I just bought my new home and personally I am pretty pleased with their services. They have a good onboarding team that helps throughout the process. Kerry and Reuben who were managing my case made the process smooth with no issues.

20. august 2026
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Thank you, Vicky! We appreciate your kind words and positive review! - Grace

Vurdert til 5 av 5 stjerner

Working Partnership

NHL are an effective and efficient legal practise. I use them in a business capacity, recommending them to all to my clients and working together with them to bring the transactions to a fast and speedy conclusion. They are easy to communicate with and very pro-active. I enjoy working with them

19. august 2026
Anmeldelse skrevet uten oppfordring
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Thank you for your feedback Kerry.

We value your continued support and look forward to working with you on many more transactions in the future.

Vurdert til 5 av 5 stjerner

A Fantastic and Efficient Team

Isaac and his team have been incredibly efficient and supportive during a particularly complicated process. We explained our situation to them and they made sure they were prioritising us and reassuring us at every turn. Our process is slowly coming to an end and we are incredibly grateful for the team for all of their hard work. Thank you all 😊

13. august 2026
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Svar fra New Homes Law

Thank you for your feedback. We're delighted to hear that Isaac and the team were able to support you through the process.

We wish you the very best as you reach the final stages of your transaction.

Vurdert til 5 av 5 stjerner

At certain points

At certain points, communication was a little slow, and there were times when we didn’t hear anything for a couple of days. However, whenever we contacted the team for an update, they were very responsive and helpful.

Overall, we were really pleased with the service. Given the circumstances we were dealing with at the start, the team were particularly supportive, understanding and reassuring throughout. We really appreciated their help and guidance and would definitely recommend their services.

17. august 2026
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Svar fra New Homes Law

Thank you so much for taking the time to leave us such a thoughtful 5-star review. We really appreciate your honest feedback and are pleased to hear that, whenever you reached out, our team were responsive, helpful and able to provide the support and reassurance you needed.

We understand that communication is incredibly important, particularly during what can be a difficult and stressful time, so your kind words mean a great deal to us. It was a pleasure to support you, and we’re delighted that you were pleased with the overall service.

Thank you again for your trust and for recommending us. We wish you all the very best for the future.- Grace

Vurdert til 4 av 5 stjerner

Overall good

Quite straightforward with communication mainly through e-mail. We completed purchase of the property in 3 months from the day we started the process and there was a chance for quicker turnaround if not sellers solicitors causing delays. I'd only say if you go ahead with them be mindful of extra fees they're trying to charge you for and check the invoice twice! Overall we had a good experience.

17. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra New Homes Law

Thank you for taking the time to share your experience and for your kind feedback. We're delighted to hear that you found the communication straightforward and that the purchase was completed within three months. We’re sorry that delays from the sellers’ solicitors affected the process, and we appreciate you highlighting this.

We also take your comments regarding additional fees and invoices seriously. We always aim to be as transparent as possible with our fees, and your feedback will help us continue to improve.

It was a pleasure assisting you, and we wish you all the best in your new property. Thank you again for choosing us! - Grace

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