Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The selection is amazing. I measured as described on the page and i have never had a walking stick that fit so well. There was a small error when my delivery arrived. I contacted the shop via email, t... Vis mer

Vurdert til 5 av 5 stjerner

Seamless purchase. Speedy delivery. Gorgeous glittery stick. I got clear as it would go with any coloured outfit. Really pleased with it. I've had many complements and enquiries about it. Extremely co... Vis mer

Vurdert til 5 av 5 stjerner

Fabulous bright stick. Had random people stopping in the street asking where I got it. Well packaged. Great quality. Nice and light but feel very sturdy. Customer service super helpful. Very fast ship... Vis mer

Vurdert til 5 av 5 stjerner

My Neo Tango stick is very beautiful 🤩 A lovely product very nice to use, light and sturdy. I feel safe using this walking stick. I have a bracelet wrist chain to help me hold onto my stick. It’s a... Vis mer

Informasjon om virksomheten

  1. Leverandør av mobilitetsutstyr

Skrevet av virksomheten

Neo Walk is a bold, design-led brand redefining disability and showing the world what it truly means to walk with style, strength, and confidence. Founded by disabled creator Lyndsay Mitcheson, Neo Walk was born from a powerful desire to transform mobility aids into tools of empowerment and self-expression. After losing her leg to a catastrophic MRSA infection, Lyndsay faced the physical and emotional challenges of adjusting to a new body—along with a devastating loss of confidence. That struggle was only made harder by the limited, uninspiring options in the mobility aid industry. Unable to find a walking stick that reflected her personality or style, she set out to change the game... not just for herself, but for others too. Today Neo Walk creates striking, handcrafted acrylic walking sticks that help people embrace their mobility with pride. Built on the belief that mobility aids should be as unique and expressive as the people who use them, Neo Walk blends fashion with function, transforming walking sticks from purely practical items into powerful personal statements. Every stick is made in the UK with durability, comfort, and undeniable style in mind. They are now shipped worldwide, so no matter where you are, you can walk tall with Neo Walk. With a strong commitment to inclusivity, innovation, and representation, Neo Walk is changing the way the world sees disability.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

561 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(561)

178 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Love my new stick!!!

Love my new stick!!!! Very classy. It is my second one and I'm already considering a third! A girl can't have too many sticks..... can she??? Thanks for a fabulous product and great service!

7. januar 2026
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Svar fra Neo Walk

Thank you so much for your lovely review, you're starting to get a collection!! 😍 Thank you so much support ❤️

Vurdert til 4 av 5 stjerner

Love the Variety

Love the product but very expensive especially postage but very quick to respond

7. januar 2026
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Svar fra Neo Walk

Thank you so much we're so glad you love our sticks! We are currently working on moving courier so hopefully will be able to reduce shipping costs soon ❤️

Vurdert til 5 av 5 stjerner

Excellent quality and service

Excellent quality and service. There was a problem with the shipping and Neowalk was great for communication, and they made sure a solution was found. Shipped to Canada.

12. januar 2026
Anmeldelse skrevet uten oppfordring
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Thank you so much for your lovely review, we're glad the team sorted out your issue quickly, we love hearing where in the world our sticks go 🥰

Vurdert til 1 av 5 stjerner

Voucher not delivered to intended…

Voucher not delivered to intended recipient as Xmas present as your system cocked up email address.
After complaint email sent to you stating AGAIN CLEARLY RECIPIENT EMAIL ADDRESS - voucher still sent incorrectly to ME instead! :(.
Hopeless/shambolic - would never use again.
I am expecting (another) apology and explanation how this could go wrong TWICE!
A T Brett

23. desember 2025
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Svar fra Neo Walk

We are so sorry to hear there was difficulty with recieving your voucher. I can see the team have come back and have tried to re send the voucher on the 30th, I can't see another email from you saying that it still had not worked so I am terribly sorry that this has happened. If you could please send us an email to let us know if you recieved it and that it has still gone to your email by mistake and the team will help with this. We will also be looking into what went wrong on the website as it should all be automated. So sorry again for this frustration and dissapointment we really don't expect this.

Vurdert til 5 av 5 stjerner

Quick service, amazing product.

I was surprised at how quickly I received my cane and the quality has been incredible!

18. desember 2025
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Svar fra Neo Walk

Thank you so much! We're so pleased it arrived quickly and that you love it 🥰

Vurdert til 5 av 5 stjerner

Neo-Walk changed my life.

The Nebula is absolutely beautiful and it arrived quickly. The measurements were spot on and it's lovely and comfortable to walk with.
I also own the Moulin Rouge, which is equally as stunning.
I had put off walking with a stick for far longer than I should have because of feeling so self-conscious, but Neo-Walk and their fantastic collection has made me feel much more confident and I see my stick as an accessory now, rather than something to feel embarrassed about!

16. desember 2025
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Svar fra Neo Walk

Thank you so much, we're so glad the made to measure was spot on and that you love Nebula (it's one of our favourites!) It means the world to us to hear that our collections have helped you walk with the confidence you deserve 💖

Vurdert til 5 av 5 stjerner

I love my new stick

I love my new stick. It is as awesome as I always thought it would be. And the customer service is amazing. My original ferrule was loose, and they sent me a replacement the next day even though it was days before Christmas. Can’t say enough about how great the experience has been.

19. desember 2025
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Svar fra Neo Walk

Thank you so much, we're so glad you love your new stick and that the team have been lovely and helpful, especially when you had an issue with your ferrule. Thank you so much for your support 💖

Vurdert til 5 av 5 stjerner

Neo walk sticks

Excellent service
super fast delivery and fabulous website for designing your specific walking stick with so many options ~
I highly recommend this company 🖤
Neo walk uk deliver worldwide too.

19. desember 2025
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Svar fra Neo Walk

Thank you so much for your lovely review! It means so much to us that your love our sticks and you've been pleased with your experience. Thank you so much for choosing us 🥰

Vurdert til 5 av 5 stjerner

Fantastic customer service

Fantastic customer service, I had a slight problem with the torch for my cane after a quick email I received a new one the next day, I’ve had great fun showing off my fabulous cane can’t wait to buy more 😊

18. desember 2025
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Svar fra Neo Walk

Thank you so much for your lovely review! We're so glad to hear the team sorted out your faulty torch and most importantly that you love using your new cane 🥰

Vurdert til 5 av 5 stjerner

Absolutely brilliant from start to…

Absolutely brilliant from start to finish very easy to order and arrived on time for my wife Christmas will definitely be ordering again thank you 😁

9. desember 2025
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Svar fra Neo Walk

Thank you for your amazing review, we're so glad you found the process easy and most importantly that your wife loved her Christmas present 🥰

Vurdert til 5 av 5 stjerner

Love neo walk sticks and the latest…

Love neo walk sticks and the latest addition to my collection is no different, had some issues working out how to do my exemption but quick chat with customer service and all sorted!
100% recommend

9. desember 2025
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Svar fra Neo Walk

Thank you so much, we love to hear you have a collection, we bet it looks amazing! We're also glad the team were able to quickly sort out the issue with the VAT exemption 💖

Vurdert til 5 av 5 stjerner

Funky design!

I ordered two different sticks so I could chose between them for different outfits. Both are gorgeous and distinctive!

9. desember 2025
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Svar fra Neo Walk

Thank you so much, we know it's a tough choice deciding but we hope you love both! 🥰

Vurdert til 5 av 5 stjerner

Absolutely stunning walking stick

Absolutely stunning walking stick. Have had so many compliments on it

9. desember 2025
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Svar fra Neo Walk

Thank you so much, we're so glad you love it and it is getting all the right attention 🥰

Vurdert til 5 av 5 stjerner

Perfect quality and stunning designs! ❤️

I got my 3rd stick with neowalk and I'm absolutely in love with them! I got the stick of the month- the Once upon a time which is gorgeous and very sturdy with a T-Handle and an extender for when I wear different shoes 😍 I got a mystery stick which wasn't quite my style so sold it and got another new one secondhand. And I have the Moulin Rouge- my personal favourite with the snoopy handle which is just beautiful and suits me well 🥰. Neowalk has such wonderful quality and stunning designs ❤️

3. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Neo Walk

Thank you so much, we can't believe you have 3! All amazing choices too 😍 We're so glad you love our designs and find them to be high quality. We hope you enjoy picking which one to use on different days 🥰

Vurdert til 5 av 5 stjerner

Great products

Great products. Stick . Colour changing dits and your new torch is awesome 👌. Also thanks for the samples I use them to juggle with

4. desember 2025
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Svar fra Neo Walk

Thank you for your lovely review, we're so glad you love having fun with the colour dots and lighting your stick up different colours! 🥰

Vurdert til 4 av 5 stjerner

De wandelstok is zo mooi en stijlvol

De wandelstok is zo mooi en stijlvol. Mijn vorige Gatsby wandelstok is van grote hoogte (t.v.show tribune) naar beneden kapot gevallen. Toen heb ik FUMS stick aangeschaft, maar ik miste de Gatsby, dus heb ik deze onlangs weer besteld. Als je dan een wandelstok nidig hebt, dan wel een stijlvolle. Prima meetinstructie op de site en perfecte levering.

1. desember 2025
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Svar fra Neo Walk

Thank you so much for your lovely review, we're so glad you love your FUMS and Gatsby and that you found the measuring guide to be helpful 🥰

Vurdert til 5 av 5 stjerner

Great quality well packaged arrives on time 

I love this company for their products but also for their genuine wish to make are lives better by the product that they sell, the disabled community gets overlooked quite often in life and by the General public as a whole but this company does not do that at all. The quality of their products is testament to just how much they care about us, I love all of the canes that I have purchased and the accessories as well, they always packaged them well always arrive on time never damaged you can tell that they care by the way they package your orders up, l love the variety of colours and a different shape handles that you can pick your cane and the fact that you can make it lighter up as well. It’s just the icing on the cake. Highly recommend this company 10/10 🧑‍🍳 💋

3. desember 2025
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Svar fra Neo Walk

Thank you so much for this amazing review, we appreciate your support so much. It means the world to know that our products have helped improve your life, it is the whole reason we do what we do - to make sure our community is not an afterthought! We're so glad you love them and thank you again for all your support 🥰

Vurdert til 3 av 5 stjerner

Great product and far too expensive

Great product and far too expensive. Also they don't listen to their Customer base when this is mentioned. Another thing that really gets me, is that they give 'influencers' 3 free sticks, which just rubs our noses in it. NOT impressed
.......

28. november 2025
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Svar fra Neo Walk

Thank you so much for taking the time to send your review, we're so glad you love the products and we are sorry that you find them too expensive. I know the team have responded to your emails and have explained the need for the recent price increase, we also do a stick of the month every month in order to offer a different stick at a lower price for those who are unable to purchase at full price, we also have a great group on Facebook called Neo Walk Marketplace where people sell second hand ones - we hope these options help! Also just a note that influencers who are gifted sticks choose to have sticks as payment over being paid money, I hope you can understand that that is their job and so they should be paid for their work just as with any other job. 💖

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