Ilona is the best Massuese I’ve ever had. She’s professional, prompt and an absolute delight. Her intuitive and open minded attitude make me feel safe and connected. I would not go anywhere else. The... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The cheerful lady on Saturday who served me was so welcoming , gave me some tea , explained so many things and was extremely confident and a huge credit to your company. She deserves employee of the y... Vis mer
Marta, the lovely sales assistant, was extremely helpful and knowledgeable. She took the time to explain the products and helped me make the right choice. I am very happy with my almond moisturiser an... Vis mer
I love Neal's Yard Bergamot and Mint hand wash and Lotion, and I've been using it for years since I first discovered it. The Handwash doesn't dry out my skin. The lotion feels so light and my skin dri... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Pioneers in natural & organic skincare & wellbeing since 1981 | Ethical | Sustainable | Award winning | Global | Independent
Kontaktopplysninger
Storbritannia
- www.nealsyardremedies.com
4,8
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Lovely fragrance but unfortunately…
Lovely fragrance but unfortunately doesn’t linger very long at all. Very expensive for such a light mist.
4. august 2026
Svar fra Neal's Yard Remedies
We appreciate your feedback regarding the fragrance's longevity and value.
Natural fragrances can vary in longevity depending on the composition, the ingredients used and individual skin chemistry.
Our perfumes at Neal’s Yard Remedies have a delicate aroma due to the natural and pure essential oils we use.
We are sorry if you found it did not last as long as you expected.
Thank you again for leaving your review
With Best Wishes
NYR
Always a brilliant service …
Always a brilliant service from this company. I have been buying their products since the early 90's in Camden. I've tried other oils from others companies and therefore is no comparison. I just hope they don't increase the prices much more because they have risen over the years which is understandable to an extent but we are still in a cost of living crisis.
4. august 2026
Svar fra Neal's Yard Remedies
To have supported your wellbeing journey since the early 90s is something we're immensely proud of. Thank you for your kind words about the quality of our products and for remaining such a loyal customer. We also appreciate your thoughtful feedback on pricing and value your perspective as someone who has been with us for so many years.
With best wishes,
NYR
Svar fra Neal's Yard Remedies
Nothing makes us happier than hearing that our customers love their products. Thank you for your lovely review, and we hope your favourites continue to bring you joy.
With best wishes,
NYR
The salesperson was great
The salesperson was very knowledgeable about the products and was quick to suggest one when I asked about something that was gentle but effective for older skin
29. juli 2026
Svar fra Neal's Yard Remedies
Thank you for your lovely feedback. We're delighted to hear that our St Pancras team member was able to recommend a product that suited your needs and provide knowledgeable guidance. We hope you're enjoying your purchase.
With best wishes,
NYR
Svar fra Neal's Yard Remedies
Thank you for highlighting so many aspects of your experience. We're delighted that you were pleased with your order, and we look forward to welcoming you again.
With best wishes,
NYR
Not the best first experience
Not the best first experience, ordered talc, bath goo and hand sanitiser, received the sanitiser after two weeks wait and had to email for the other two items, talc was nice but bath stuff a bit overpriced and smelled a bit mouldy somehow.
15. juni 2026
Svar fra Neal's Yard Remedies
We sincerely apologize for the delayed delivery and the issues with your recent order.
Your feedback is invaluable as we continuously strive to improve our service and product quality.
With Best Wishes
NYR
Svar fra Neal's Yard Remedies
Thank you for your lovely feedback. We're delighted to hear that you received such a warm welcome and found our Salisbury team helpful during your visit.
With best wishes,
NYR
Love the smell
4. august 2026
Svar fra Neal's Yard Remedies
Thank you for taking the time to leave a review. It's wonderful to hear that you love the smell, and we hope it brings a little moment of wellbeing to your day.
With best wishes,
NYR
Svar fra Neal's Yard Remedies
We're delighted to hear you're enjoying your purchase and that it reached you quickly. Thank you for your lovely feedback.
With best wishes,
NYR
Very happy with my purchase- love…
Very happy with my purchase- love receiving orders from Neil’s Yard - it makes me feel like it’s my birthday every time!
4. august 2026
Svar fra Neal's Yard Remedies
Thank you for sharing this with us. Knowing that our products bring you such excitement every time an order arrives truly makes us smile. We hope your latest treats are being thoroughly enjoyed.
With best wishes,
NYR
I love these products
4. august 2026
Svar fra Neal's Yard Remedies
Nothing makes us happier than hearing this! Thank you for your kind words and for choosing Neal's Yard Remedies.
With best wishes,
NYR
Lovely
Had to email to check a detail on my order and got a very sweet human reply.
Delivery was rapid and fuss free, and the scent has been described by the recipient as "life changing".
4. august 2026
Svar fra Neal's Yard Remedies
Thank you for your kind words. It's fantastic to hear that your order was delivered smoothly and that the recipient loved the scent so much. We're also pleased our customer care team could assist you with your query before your purchase.
With best wishes,
NYR
I have purchased Neals Yard products…Caring For Sensitive Skin
I have purchased Neals Yard products for some time and have always been satisfied with the care given
to customers with sensitive skin.
4. august 2026
Svar fra Neal's Yard Remedies
Thank you for your continued support. We're delighted to hear that our products have served you well over the years and that you've felt cared for as a customer with sensitive skin. Your feedback means a great deal to us.
With best wishes,
NYR
It's a gift will give it to person…
It's a gift will give it to person tomorrow so sorry have no idea.....
3. august 2026
Svar fra Neal's Yard Remedies
Thank you for your feedback. We're delighted you chose our products to gift, and we hope it brings lots of enjoyment to the lucky recipient. Thank you for your support.
With best wishes,
NYR
Not too bad
Not too bad. But there seemed to be quite a wait between ordering and delivery, without any updates. I did double check my account to see if my order had gone through and if there were any delays. When it suddenly appt!
3. august 2026
Svar fra Neal's Yard Remedies
We appreciate your feedback and understand your frustration with the wait time and lack of updates.
We are actively working to improve our delivery process and communications from the courier so that we can improve for the future.
Please be aware that our Standard Delivery Service is 3-5 working days from receipt of your shipping email from us.
It is good to hear that you now have your products and hope that you continue to enjoy our products
With Best Wishes
NYR
Excellent products
Excellent products, as ever and lovely customer service at the Islington branch.
5. juni 2026
Svar fra Neal's Yard Remedies
It means so much to hear that our products continue to meet your expectations. We're especially pleased that the team in Islington helped make your visit such a positive experience. Thank you for sharing your kind words.
With best wishes,
NYR
My purchase came quickly and great…
My purchase came quickly and great packaging, contents for mum and baby are fantastic 👌🏻
4. august 2026
Svar fra Neal's Yard Remedies
Thank you for your lovely feedback. We're delighted to hear your order arrived quickly and that both mum and baby are enjoying the products. We hope they continue to be a wonderful addition to your daily routine.
With best wishes,
NYR
Svar fra Neal's Yard Remedies
We're so pleased to hear you were happy with both your products and the service you received. It's wonderful that you found some great discounts too. Thank you for your support.
With best wishes,
NYR
Although pricey
Although pricey, I look for the bargains! The product I'm reviewing is Wild Rose Beauty Balm. Only discovered this yesterday & it's made such an impact. It smells absolutely beautiful, it really does. Couples as a cleanser, moisturiser & overnight mask. I'm 73 with the 'usual problems' of dryness, loss of brightness for complexion. Vertical upper lip lines, sagging jowls & crow's feet around eyes to name a few! I now use this in conjunction with Frankincense intense lift cream/serum twice daily. I also use Frankincense intense lift eye cream. Ok, my 'problems' are still evident but now not so noticibly so. They've softened especially the skin on upper lip. I'll continue to find bargains as for me, the only drawback are the prices. Beautiful heavy 'Bristol Blue glass' jars. All the packaging is lovely. Recommended.
10. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Neal's Yard Remedies
We're delighted that Wild Rose Beauty Balm has made such a positive first impression. Hearing how much you enjoy the beautiful aroma, versatility and luxurious feel of the product is wonderful. Thank you for sharing how it complements your Frankincense Intense™ routine and has helped soften the appearance of your skin concerns. We appreciate your honest feedback regarding pricing and are so pleased the quality and presentation continue to make it a product you'd recommend.
With best wishes,
NYR
Lovely products beautifully wrapped.
Lovely products beautifully wrapped.
However, I dropped a star as delivery was quite long.
4. august 2026
Svar fra Neal's Yard Remedies
We're happy to hear you love our products!
We are sorry to hear your disappointment about delivery time and are always working to improve our shipping process.
Please be aware that our Standard Delivery Service is 3-5 working days from receipt of your shipping email from us.
With Best Wishes
NYR
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