Excellent customer service. Had a repetative issue with DHL deliveries arriving late, frozen food so not ideal. Customer service quick to resolve with replacements, stars. My dog loves Natures Menu es... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Delivery service didn't even bother knocking, just left parcel on my doorstep. This is the second time this has happened. Only one recipe delivered although I hadn't changed anything from... Vis mer
Selskapet har svart
Received the first frozen order completely defrosted. Customer services sent out the replacement which informtje next day .....frozen thankfully. Happy customer.happy dogs as they won't eat the food... Vis mer
Selskapet har svart
After a late delivery which i refused as the food would have been defrosted, Natures menu re ordered the food then also gave me a good discount on my next order because DHL delivered the original orde... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At Nature’s Menu, we’re passionate about providing top-quality, natural pet food, backed by over 40 years of experience in raw feeding. Our products are made from 100% natural ingredients, including real meat, fruits, and vegetables, ensuring your pets get balanced and nutritious meals. We offer a wide range of raw and wet food options suitable for both dogs and cats. Pet owners often praise the benefits they see in their pets, such as shinier coats, improved digestion, and better overall health. Our flexible subscription service makes feeding your pet convenient and cost-effective, with fast and reliable home delivery options. We're committed to helping you provide the very best for your pets.
Kontaktopplysninger
Natures Menu, Falcon Road, Snetterton,, NR16 2FB, Norfolk, Storbritannia
- 0800 018 3770
- info@naturesmenu.co.uk
- www.naturesmenu.co.uk
4,2
Bra
7k anmeldelser
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Svar fra Natures Menu
We appreciate your feedback regarding our pricing and are glad you liked the product's quality. We will pass this feedback onto our pricing team!
Natures Menu
Easy to make changes to an order if you…
Easy to make changes to an order if you want to, never any hassle and always on time and packaged well.
25. september 2026
Svar fra Natures Menu
We are thrilled to hear that modifying your purchases is a hassle-free experience for you. It is wonderful to know that your deliveries consistently arrive on schedule and are carefully wrapped. Thank you for sharing your positive experience with us!
Natures Menu
It arrived just in time
It arrived just in time? The freezer bags had run out, there were only 2 , it had been on the van for 3 hours, and starting to defrost
25. september 2026
Svar fra Natures Menu
We are glad your order arrived on time, but we hear your concerns about the insufficient cooling bags and melting items after a long delivery transit. We appreciate your feedback and are reviewing our packing protocols to keep frozen goods properly chilled during delivery.
Natures Menu
My dogs love Natures menu
My dogs have been on natures menu for quite a few years it as every thing that is needed in a good quality food and their bowls are licked clean , the ordering and delivery is easy to do and arrives on time .
25. september 2026
Svar fra Natures Menu
We are so delighted to hear that your dogs have been enjoying our food for so many years and that their bowls are always left clean! It is wonderful to know that you find the ordering process easy and our deliveries prompt. Thank you so much for your loyal support and kind feedback!
Natures Menu
Svar fra Natures Menu
Thank you for the great feedback regarding our service!
Natures Menu
Svar fra Natures Menu
We are glad you enjoyed your experience and thank you for your positive feedback. We are happy to hear that our options successfully satisfied the selective palates in your family.
Natures Menu
Best quality raw food
Best quality raw food. Dogs love this brand of food but I only give to breeding dogs due to cost but they all have the duck necks . I try and buy in bulk when I have a discount code. All the food is delivered promptly and professionally. Brilliant company with superb products . Thank you
25. september 2026
Svar fra Natures Menu
Thank you so much for your fantastic feedback. We are thrilled to hear how much your breeding dogs enjoy our raw range and that the duck neck treats are a hit with everyone. It is also great to know that your orders consistently arrive quickly and efficiently. We truly appreciate your continued support.
Natures Menu
It's always delivered on time and it's…
It's always delivered on time and it's the only one my dog will eat and if I want to change it to a different date I go on to website and is done this so easy
24. september 2026
Svar fra Natures Menu
We are thrilled to hear that your dog enjoys our food so much and that managing your delivery schedule online is such a smooth process for you. Thank you for taking the time to share your wonderful feedback!
Natures Menu
I bought raw meat for fussy eaters
I bought raw meat for fussy eaters, because my dog is a fussy eater so far all going well he actually eats what I put in his dish hope it continues.
24. september 2026
Svar fra Natures Menu
We are glad you enjoyed your experience with our product. We appreciate your feedback and hope your dog continues to love every mealtime. Thank you for sharing your thoughts!
Natures Menu
Always easy to order from and delivery…
Always easy to order from and delivery is exceptional
16. september 2026
Svar fra Natures Menu
We are delighted to hear that you consistently experience an effortless ordering process and receive exceptional service with your shipments. Thank you so much for taking the time to share your positive feedback with us!
Natures Menu
A Perfect All Round Food
I have finally found a food that suits my 4 month old pup. All processed food was causing a problem with his gut in the end. I did some research and decided to try Natures Menu after a recommendation and both of my dogs are now enjoying it. It is a little on the expensive side but will now give him the nutrition he needs hopefully with no more problems. The real bonus is the reduced number of stools that he produces although undigested rice does look a little odd.
23. september 2026
Svar fra Natures Menu
We are happy to hear that both of your dogs are enjoying their meals and that your young puppy is finally getting the gentle nutrition he needs for a healthier gut. We appreciate you taking the time to share your feedback with us. It is wonderful to know that you have noticed positive improvements in his digestive health, including smaller stool volume. We acknowledge your comments regarding the price point of our products and the appearance of certain ingredients during digestion. Providing high-quality, wholesome nourishment for your pets remains our top priority.
Natures Menu
Svar fra Natures Menu
We're so happy to hear that your experience went smoothly from start to finish and that your dog was so pleased with the order! Thank you for sharing your wonderful feedback.
Natures Menu
Excellent Service
15. september 2026
Svar fra Natures Menu
Thank you for your great feedback regarding our service!
Natures Menu
BE CAREFUL!
BE CAREFUL!
I found pieces of plastic in the PATE!
Took pictures of it and already sent them an email.
3. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Natures Menu
Thank you for your feedback. We are investigating your email to address this serious safety concern!
Natures Menu
Dog loves the food
14. september 2026
Svar fra Natures Menu
We're happy to hear that your furry companion is enjoying these meals so much. Thank you for taking the time to share your positive feedback with us.
Natures Menu
Have a subscription everything has been…
Have a subscription everything has been fine however on this occasion had to feedback with an issue. This was responded to quickly, professionally with a positive outcome. Thank you. My pooch seems to enjoy the food and I will continue to use Natures Menu
2. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Natures Menu
Thank you so much for your wonderful feedback. We are so glad to hear that your query was handled swiftly and professionally, resulting in a great resolution for you. It is also fantastic to know that your furry friend is loving the meals and that you will be continuing your subscription with us. We truly appreciate your ongoing support!
Natures Menu
Quick delivery
Quick delivery and lots of options, downside, I gave it away as dog didnt like it much and gave him a poorly tummy
25. juli 2026
Svar fra Natures Menu
We're happy to hear that you liked our swift shipping and selection. We're sorry your pup felt unwell after eating, we will pass this feedback on!
Natures Menu
Ridiculous amount of packaging
Only ordered one small packet of treats. It arrived in a large box packed with corrugated cardboard. What an utter waste. Stick it in a jiffy bag!
26. september 2026
Svar fra Natures Menu
Thank you for your feedback. We appreciate your time and will share your comments on oversized packaging with our fulfillment team to improve our shipping methods.
Natures Menu
Easy to use & store product
Easy to use & store product
Quick & easy website to use
My dog loves it thats all that really matters
13. september 2026
Svar fra Natures Menu
We are so happy to hear that our website was convenient for you and that the product is so simple to store. Most importantly, it is wonderful to know your dog is enjoying it so much! Thank you for sharing your positive feedback.
Natures Menu
There’s simply no better food for your…
There’s simply no better food for your Dog! Great service to your door!!
14. september 2026
Svar fra Natures Menu
We're so happy to hear that you consider our food the absolute best for your dog and that you enjoy the convenience of our doorstep delivery! Thank you so much for sharing your wonderful feedback with us.
Natures Menu
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