Napiers the Herbalists Anmeldelser 4 213

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4,8

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Se hva andre synes

Wonderful family business. Received some lovely emails telling me of the history & provenance. Had a real sense of being part of it all which is so appreciated these days. Authenticity & inclusion. Th... Vis mer

Selskapet har svart

Whilst visiting my daughter this weekend, I went into Napiers and fell in love with all the beautiful products! The herbal tea blends are of the highest quality, and there is a tincture for every ai... Vis mer

Selskapet har svart

We have had the most wonderful stay in Edinburgh and visiting Napiers was a highlight! So much so, we went back two days in a row. Daragh was so warm and welcoming and very helpful with all his ad... Vis mer

Selskapet har svart

Informasjon om virksomheten

Om Napiers the Herbalists

Skrevet av virksomheten

Napiers The Herbalists

A Trust Kept Since 1860

Founded in 1860 by Duncan Napier, a Victorian herbalist with a passion for the healing power of plants, Napiers The Herbalists began as a single herbal remedy shop in Edinburgh has grown into a trusted name in natural healthcare.

Since then, Napiers has been trusted by generations to provide natural therapeutic skincare, herbal supplements, teas, remedies and more. Our products combine centuries of herbal wisdom with modern research to deliver safe, effective solutions for your health and well-being.

Our herbal clinic and dispensary provides consultations both in-person and online. From personalised tinctures to tailored supplement recommendations, we support a wide range of health concerns with care and expertise. Each remedy is crafted with the same dedication that has defined us for over a century.

SHOP NAPIERS
BOOK CONSULTATION

Napiers the Herbalists

Skrevet av virksomheten

We care about your health

Kontaktopplysninger

18 Bristo Place, EH1 1EZ, Edinburgh, Storbritannia
mailorder@napiers.net
www.napiers.net

4,8

Enestående

4k anmeldelser

5 stjerner

4 stjerner

3 stjerner

2 stjerner

1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

For 16 timer siden

I've only just found this company and…

I've only just found this company and I'm really impressed, I've already tried a lot of their products and they are wonderful, so good I've decided they are my go to company for everything.
I started with the mother of all anti ageing cream and this is the first time I've woken up in the morning with my skin not screaming for moisturiser, I love it and so good not having any nasty chemical residue left on my skin.
I've also tried Hypoclorous spray, it makes my very dry skin feel so clean and refreshed, it also does a really good job at cleansing you're face in a morning when you have to be super fast at the start of the day.
Next, the spring time blend herbal tea is very clean tasting I really enjoy it as a pick me up mid afternoon, also the herbal food supplement called Paraclear is great, it's quite bitter but very clean tasting and I love it as it's also good at cleansing my mouth and freshen breath.
I am going to try more, I've just ordered the face wash and looking forward to trying it after reading other reviews, the eye drops, body wash and lotions are also excellent I honestly don't think you could find a more wonderful company and I hope that other people give it a go if they are thinking about it, I'm sure you will not be disappointed.

26. mars 2026

For 17 timer siden

Easy to use site with good explanation…

Easy to use site with good explanation of creams

16. april 2026

For 18 timer siden

Great products and delivery

Great products and delivery! I hope I can visit the shop one day :)

15. april 2026

For 21 timer siden

Your seven herb cream helped my lichen…

Your seven herb cream helped my lichen sclorisus so much I'm about to order some more.

24. mars 2026

Svar fra Napiers the Herbalists

For 19 timer siden

Hi there,

Thank you for sharing that. Lichen sclerosus can be really difficult to manage, so it's good to hear the seven herb cream has made a difference. Hope the next order continues to help.

All the best,
Arjun
Napiers Customer Service Team

For 1 dag siden

Prompt delivery and cream effective…

Prompt delivery and cream effective already thanks.

14. april 2026

Svar fra Napiers the Herbalists

For 19 timer siden

Hi Christine,

Good to hear - prompt delivery and an effective cream is exactly what we're aiming for. Thanks for letting us know.

All the best,
Arjun
Napiers Customer Service Team

For 2 dager siden

Good delivery well packaged and exactly…

Good delivery well packaged and exactly what I ordered

15. april 2026

Svar fra Napiers the Herbalists

For 19 timer siden

Hi Mark,

Glad everything arrived well and as expected. Thanks for taking the time to leave a review.

All the best,
Arjun
Napiers Customer Service Team

For 2 dager siden

Very helpful and reliable company

Very helpful and reliable company
Would definitely recommend Napiers

27. august 2025

Svar fra Napiers the Herbalists

For 19 timer siden

Hi Isabel,

Thank you for the kind words and the recommendation. Really glad we've been reliable for you.

All the best,
Arjun
Napiers Customer Service Team

For 3 dager siden

Such a vast array of choice

Such a vast array of choice! Easy to use website with very quick delivery of goods. Excellent all round service. Will definitely use it again.

14. april 2026

Svar fra Napiers the Herbalists

For 19 timer siden

Hi Victoria,

Thanks for this. Really pleased the website was easy to navigate and that everything arrived quickly. Hope you find plenty more to explore in the range.

All the best,
Arjun
Napiers Customer Service Team

For 3 dager siden

Great product and service

24. mars 2026

Svar fra Napiers the Herbalists

For 19 timer siden

Hi Debbie,

Thank you - short and appreciated! Glad the product and service hit the mark.

All the best,
Arjun
Napiers Customer Service Team

For 3 dager siden

Exceptional service and quality

Napier’s Slippery Elm powder is the best quality you can buy but in addition to that Napier’s them selves provide excellent customer care going that little bit further to accommodate individual requirement’s, in my case, a covering description and paper invoice for traveling with the product I bought abroad.

14. april 2026

Svar fra Napiers the Herbalists

For 19 timer siden

Hi Ariel,

Thank you for this. It's good to know the slippery elm powder has been working well for you, and we're pleased we could help with the documentation for travelling abroad. That kind of thing matters, and we're glad it was sorted without too much fuss.

All the best,
Arjun
Napiers Customer Service Team

For 3 dager siden

Hassle free experience

Great range of herbal and natural products esp teas and tonics. Easy to find what one needs and to place orders. I've shopped with them before and recommend them highly.

14. april 2026

Svar fra Napiers the Herbalists

For 19 timer siden

Hi there,

Thanks for coming back and for the recommendation. Really glad the teas and tonics hit the spot and that the ordering process was straightforward. Hope to see you again soon.

All the best,
Arjun
Napiers Customer Service Team

For 3 dager siden

Prompt delivery wonderful cream

13. april 2026

Svar fra Napiers the Herbalists

For 19 timer siden

Hi Heather,

Thank you - prompt delivery and a cream that works well is a good combination. Glad it's been positive.

All the best,
Arjun
Napiers Customer Service Team

For 3 dager siden

Wonderful products for my skin.

The order was received on time. Love all the products I ordered. Thank you.

13. april 2026

Svar fra Napiers the Herbalists

For 19 timer siden

Hi Kimberly,

Really glad everything arrived on time and that you're happy with what you ordered. Thank you for letting us know.

All the best,
Arjun
Napiers Customer Service Team

For 3 dager siden

Great online shopping experience

Great online shopping experience, good personal touch, feels like being cared for. I haven’t tried the products, yet so can’t comment on them.

13. april 2026

Svar fra Napiers the Herbalists

For 19 timer siden

Hi Rolf,

That's a really nice thing to hear - we do try to make the experience feel a bit more personal than a typical online shop. Hope the products live up to it when you get round to trying them!

All the best,
Arjun
Napiers Customer Service Team

For 3 dager siden

Yam cream- gorgeous product…

Yam cream- gorgeous product moisturising & balancing. Quick delivery & easy to order. Much much cheaper & quicker than the Australian version - very happy with my purchase 10/10

23. mars 2026

Svar fra Napiers the Herbalists

For 19 timer siden

Hi Penelope,

Really glad the yam cream has been working so well, and that the ordering and delivery were straightforward. It's always good to hear when something compares favourably to alternatives - thank you for sharing that.

All the best,
Arjun
Napiers Customer Service Team

For 3 dager siden

Been using the shingles oil for 3 days

Been using the shingles oil for 3 days. So far so good.🤞🏼

13. april 2026

Svar fra Napiers the Herbalists

For 19 timer siden

Hi Alex,

Fingers crossed it keeps going in the right direction. Thanks for the update and do feel free to let us know how you get on.

All the best,
Arjun
Napiers Customer Service Team

For 4 dager siden

I am always amazed at how efficient and…

I am always amazed at how efficient and easy it is to purchase from Napiers. The quality of the products, and the explanations online are perfect.
Thank you

23. mars 2026

Svar fra Napiers the Herbalists

For 19 timer siden

Hi there,

Thank you - it's good to know the product information online is landing well. We put a lot into making sure people have what they need to make the right choices. Really glad the experience has been consistently smooth.

All the best,
Arjun
Napiers Customer Service Team

For 4 dager siden

Back to nature

I have only recently discovered this wonderful company but am very impressed by the first products purchased. The texture of the creams is beautiful and the list of ingredients very impressive. I am experimenting with face day and night creams at the moment to try to eliminate commercial products which don't really suit my sensitive skin.

13. april 2026

Svar fra Napiers the Herbalists

For 19 timer siden

Hi Angela,

It sounds like you're on a nice journey with the skincare range. Sensitive skin can be tricky to get right, so it's good to hear the creams feel like a promising fit so far. Hope the experimenting continues to go well.

All the best,
Arjun
Napiers Customer Service Team

For 5 dager siden

Fantastic products and brilliant…

Fantastic products and brilliant service.

9. april 2026

Svar fra Napiers the Herbalists

For 19 timer siden

Hi there,

Thank you - glad it's been a good experience all round. Hope the products do the job well.

All the best,
Arjun
Napiers Customer Service Team

For 6 dager siden

Reliable

Reliable, fast and efficient

26. januar 2026

Svar fra Napiers the Herbalists

For 19 timer siden

Hi Julie,

Reliable, fast and efficient - that's what we're going for. Thanks for sticking with us.

All the best,
Arjun
Napiers Customer Service Team

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