MYPOS Anmeldelser 

Il 15/09/25 dal mio conto Mypos mi sono stati sottratti € 2.400,00 senza alcuna spiegazione assistenti pessimi !!!

There’s a reason 83% of the reviews are 1 star. The customer service is genuinely terrible. They are no help on the phone and take days to respond with your email. If you are a new business owner PLEASE do not use this company I wish I listened to the reviews instead of wasting my time. They will ask you for 20 different versions of the same documents and if you can’t provide any (because you are a new business) then they will just cancel your application after sending multiple personal details. DO NOT USE MYPOS

Naresh just came and installed our MYPOS systems was very knowledgeable and friendly couldn't ask for more! Our new mypos ultra machine works so fast and was an absolute breeze to set up thanks to naresh. Keep up the great work!

We were basically given no choice in signing up with Mypos as they have taken over UTP with whom we had a good relationship. We have now had to spend literally hours on the phone, on webchats, emailing etc and you get zero help or response. We had no explanations of how to get our own money out of their account, we now get hit for premium rate fees that we can't override. Horrendous customer service, I cannot emphasize enough, DO NOT SIGN UP WITH THIS COMPANY!

Shady financial institution hiding behind “compliance”

Warning to all business owners:
myPOS suddenly blocked my account and froze over 378,000 CZK (approx. €15,000) without prior notice. They claimed it was due to a “compliance review” but refused to provide any specific reason for the termination.

They asked for a company bank statement to release the remaining balance. I provided it – and it was rejected without explanation. Then... silence. No update. No reply. No money.

It was only after I threatened legal action and filed a formal complaint with regulatory authorities that things started to move. A week later, the money was quietly transferred – without any confirmation, no notification, not even a proper closure email.

The only message I got was sent on a Sunday, ironically after I had already confirmed myself that the funds had been sent out.

📌 If I hadn't pushed hard and involved lawyers, they might have kept the money indefinitely.
📌 myPOS behaves more like a scam operation than a reliable financial service provider.

‼️ Never again. If you care about your money, your time, and your business, stay away from myPOS.

🚫 MyPos – Borderline Criminal Behavior 🚫

My funds are STILL suspended without any reason, weeks later.

I transferred money from my verified business account to MyPos, a simple, legitimate transaction. There was nothing unusual about it—yet MyPos froze the funds and has gone completely silent ever since.

No communication. No updates. No investigation—because there’s NOTHING to investigate.

They’re not asking questions. They’re not providing explanations. They’re just holding on to my money with zero justification. This isn’t just poor service—it’s financial abuse.

Let me be crystal clear: MyPos is not a company you can trust. This isn’t an isolated issue—others are going through the exact same thing. If you’re reading this and have had a similar experience, I urge you to join forces with others who’ve been affected and take legal action.

What they’re doing is wrong, unethical, and possibly criminal.

Stay far away from MyPos. They’re not here to support your business—they’re here to exploit it.

Rip off charges. Don't bother. Throw the pos on the bin and get another company. POS also worthless. Waste of money.

myPOS and iCard is the same scam company. After a few months, they will block your account for 2 to 6 months with no excuse. They will charge you 100€ per month fot mainentance untill they suck all of your money. Read what they send to our company. After a few months you will receive an email like we receieved. Read it carefully.

"Hello Mr. Balafoutis,

After reviewing your iCard for Business e-money account, we have decided we can no longer offer you our services. This means your Legal Agreement and e-money account(s) will be terminated in 2 months, starting today, 14.02.2025.
Please note that the following actions are now restricted:
• Adding money to your account.
• Opening accounts.
• Ordering cards.

• Your account will be closed, and your Legal Agreement will be terminated.
• Your e-money account(s) statements won't be available. We recommend downloading those you may need in the future.
• If you still have available funds, they will be transferred to a holding account, where we will start charging a monthly administrative fee of 100 EUR. The fee will be applied until the depletion of the available balance, and it will only be charged if there are funds in the account.

If you have questions or need more information, don't hesitate to contact us".

They are scamers stay away.

Leave me alone??? This company keeps calling me from different numbers because I keep blocking them. Definitely purchased my data from another company.

⚠️ Beware of MyPOS - Unacceptable Service! ⚠️
I want to share my extremely disappointing experience with MyPOS. In March 2024, a transfer was made from my account to a beneficiary, but the funds were never received. Since then, I’ve been stuck in a deadlock.

Despite multiple attempts to resolve the issue, MyPOS charged me 90 CHF to investigate with the beneficiary bank, yet I have received no updates or refund after several months of waiting.
Even worse, their customer service has stopped responding to my inquiries. This behavior is completely unacceptable and disrespectful to their clients.

I strongly advise against using MyPOS for anyone looking for a reliable solution and competent customer support. A bank that ignores its clients in such serious situations is not trustworthy.

I was excited to try Mypos based on a friend's recommendation, but my experience has been far from positive. The application process was incredibly frustrating and time-consuming. The required documentation was unclear, leading to unnecessary back-and-forth communication. Additionally, the app itself was unreliable during this process.
Customer service has been equally disappointing. Responses were often generic and unhelpful, with agents seemingly more focused on adhering to policies than resolving issues. The lack of timely support and effective communication has significantly hindered my business operations.
I would strongly advise potential customers to explore alternative payment solutions that prioritize efficiency, reliability, and customer satisfaction.

Sold the terminals to us really quick. All documents provided same day. Then it's all downhill. Customer service is only useful to read out staged scripts, but themselves are actually useless. Activation and verification desptire confirming they had all documents, two weeks later, 'application under review'. It seems they just forgot about the application despite daily phonecalls. Everyday, your account will be approived by tomorrow. Two weeks later, still nothing, then they have the audacity to send an email asking if there is anything they can do to help. I understand verification is a significant part of the process, however if Square and Revolut can do it in under a day, why is it taking you more than two weeks. Ultimately their constant lies has cost us around £8,000-£10,000 in card sales. Wish we had just signed up to Revolut in the first place.

Not only that, after giving them all my details to a live agent, I am now getting ermails from my Credit agency of my details being sold online, and being specific to the details given to myPOS.

Nu al maanden bezig om in te loggen bij Mpos. Steeds wordt een oplossing beloofd. Zelfs medewerker van de Helpdesk heeft mij gebeld op 25-4-2024 met het verhaal dat het probleem zou worden opgelost. Nu is 2 mei 2024 weer niks gehoord. Nog nooit in mijn leven zo een slecht bedrijf meegemaakt.

This company is a very bad joke. Customer support is useless, I wanted to return the device after I realized what a piece of garbage I bought from a company shouldn't be exist. Their return form is unnecessarily hard to fill, and the return would be more expensive what I paid for this useless terminal. Please don't be so stupid like me and avoid them.

Avoid!!terrible service, no support and you will not see your money back.

Don’t go near them with a barge pole, just want to sell you a reader

After months, I continue to reiterate that mypos offers terrible, not to say shameful, customer service. They think that a customer has to stare at the phone for a whole day without receiving an answer. Let's not complain about our banking institutions, because they are pitiful. Before you let you buy their products, then they abandon you. Absolutely to avoid. Customer Sampino Rosaria

Genuinely 1 star or less. Probably the dogiest company you could ever trust to help take payments. Based in Bulgaria, they ask the most ridiculous questions to release funds and still don't. Hidden charges every where and I'm still fighting them to get £3,300 back they have stolen from myself.

The money should simply be transferred straight into my business account.

Currently complaints lodged with Trading Standards and Financial Services Ombudsman.

Terrible Bulgarian company. The owner Georgiev is under investigation for money laundering and financial crimes. He’s connected with financial pyramid SataBank Malta Do not use it!