mydeposits Anmeldelser 

Claire Louise has been more than lovely, supportive and helpful with the query we had!
Thank you again!

What a pleasure it was to speak with Sarah today. I was somewhat confused about the changes that will be taking place with the two DPC protected deposits I hold with you. Sarah explained in very clear terms how they will affect me, and I am most grateful to her for her pleasant manner. Thank you, Mervyn.

Excellent service Nic, know what I needed to have carried out and as normal the company excelled

I called in for an update on my dispute and I spoke to an agent (Clare-Louise) who quickly informed me on where my case progress was and what to expect in the following weeks and how much longer I was likely to wait. Very positive customer service experience and was genuinely happy to help, also directed me to phone in if I had any other queries :)

Claire-Louise was extremely helpful. She went above and beyond to help me with my query. Thank you so much for your time and support, it is very much appreciated

Called as I thought I had missed an important email Nic was so helpful & reassured me that I was not going mad & that I would expect an update in the coming days. Always professional whenever I ring.

Needed some clear advice in regards to deposit dispute. Spoke to Clare-Louise. She spoke clearly and slowly to me. Advice given by her to me was very informative and to the point. I made notes. She was brilliant.
Thank you.

Appreciation to Claire-Louise for guiding me through as a landlord requirements regarding agents and tenants obligations

Clare-Louise was professional, polite and extremely helpful. She provided a fast and efficient service and helped me navigate my way seamlessly.
Clair-Louise expertise made my experience a positive one.

Benjamin is a Well trained and knowledgeable person , who gave very good Advice and explained the process throughly. I am very great full.

I spoke with Nic and she was brilliant. She did what I asked her to do, was very professional and cheerful.

At first I was unable to access my deposit as I had changed my email but after just a short 5 minutes talking with Armani, I was able to rectify this and get my deposit back almost instantly into my bank account. Fabulous service!

I phoned with a query about my tenancy deposit- I’m a tenant and was lucky enough to speak with Nic. My goodness she was amazing!! Very knowledgeable, supportive and took time to listen to me without talking over me or judging. She was so helpful when I was feeling very lost and discouraged!
She put so much information into an e mail for me that she guided me through speaking to the other two deposit scheme agencies.
I couldn’t rate this woman higher! I wish everyone I spoke to on the phone was Nic! Thank you very very much

I was heartbroken at their decision today despite having before and after pictures they sided with the Landlord, they are actually help my landlord to steal my money
Stay clear of this people they are not fair in any sense

Nic was very helpful and cheerful. An absolute pleasure to deal with

They are always attentive and helpful. They are reassuring and know what they are doing. Just had the pleasure to speak with Clare-Louise and she was lovely.

Nic was so helpful, she was absolutely fantastic and game me so much information!

Great customer service. They(Sarah)completely understood the situation that I was in,and helped and guide me in the right way.

My call was answered quickly and Nic was just the right balance of being polite, friendly, helpful and efficient. She listened patiently whilst I explained why I was ringing, was eager to help me, checked my e-mail address was correct on her system and sent me a polite e-mail, with attached copy deposit protection invoice, as requested. Thank you, Nic - top class customer service and a credit to mydeposits.co.uk !

Very lovely customer service