Mujjo Anmeldelser 109

Just received delivery. The case is very good, it fits well with a minimalist feel. It looks great and feels great to hold and definitely a quality product. Looking forward to it aging with grace. The reason for 4 stars is because the delivery is quite slow to Australia/New Zealand, and I’m a bit impatient, especially when there is no tracking once the package leaves the last Euro airport. Also, the website says 10-20 business days for standard Post which was acceptable but actually the invoice then said 30-50 business days which was a drag. Anyway it finally arrived after 37 business days and it was worth the wait! In my opinion. Just factor in the delivery time in to your experience and it will be all good 😉

Top notch product ( 13-inch Macbook Black Sleeve).
Excellent support and delivery options. Positively impressed by the fast email response for a minor issue in receiving order confirmation. Order took two days to be delivered via FedEx in .EU
One of the best laptop sleeve I’ve owned (until now).

Sent a replacement with no hassle. Love these cases :)

The original phone case I ordered was out of stock after I had already placed my order. Although upset about not being to get the original case I wanted, customer service promptly reached out and replaced my case with a similar one, although in a different color. I paid for expedited shipping but my package was held up in customs. Customer service was again prompt and followed up with FedEx and communicated with me about the delay. Mujjo refunded me what I paid for expedited shipping due to this issue with FedEx which was much appreciated! My phone case is great. I give 4 stars because I wish the original case I wanted that was out of stock was not an option that was available to purchase

The customer service is phenomenal. Immediate, constructive and helpful replies. The products are of high quality and long lasting.

Ordered the wrong phone case + gloves. Quality didn’t seem as described so decided to send them back as they offered a full refund. I sent back both products having to pay on top for postage and still have not had a refund. It’s been over a month since I sent them back to them so I guess I’ll never see my money back… I’d be cautious if you decide to order from Mujjo.

Outstanding customer service. Ordered a product for Christmas and sadly didn’t fit, the process for returning was simple and communication was brilliant when issues with supply chain/parcels not arriving on schedule arose. I would highly recommend both the products from Mujio and the customer service they offer.

I love the mujjo phone cases, good quality, beautiful colors, and very well made. I had to contact customer service
And communicated with Gabrielle, the communication was always prompt, friendly, apologetic ( even though it was my mess up) Service you would want from any company, attention to detail was phenomenal..Superb, excellent customer service and great phone case!!!

Had a minor issue, excellent service by the Mujjo team, resolved it without delay. Particular call out to Gabrielle, she really made sure to provide an excellent customer experience. Keep up the great work (and products) Mujjo !

Great products and customer service! I had an issue with my order and the customer representative took care of it. I will definitely check them out next time I’m in the market for a nice case.

Products are awesome, The very best of quality and so hard waring. Just a shame the phone will ware out before the case.

A bit of an issue with shipping on this occasion so slightly delayed but the customer support and care was fantastic.

Ive been buying from Mujjo for a few years; mostly iPhone cases. Few questions here are there, with great responses. Solid service.I decoded to buy an iPhone mini 6 case, and frankly, was not thrielled with the fit. I contacted Mujjo and they said "ship it back", but after thinking about it, they responded "that would be a waste of resources", shipping a package from US back to the Netherlands. Great call. I applaud their service and their "green" mentality. Thank for for the wonderful support.

I have been a Mujjo case / laptop sleeve / gloves customer for 8 years or so; they have outstanding quality, design and customer service.

I will continue to buy from them, even though they feel like they’re on the other side of the world.

David, Vancouver BC.

Design and quality are excellent.

Ordered a few times and the material and workmanship is great. Pictures on the web are in great quality and no surprises on how it looks in real live. As expected and NO fake presentation.
Both, my MacBook sleeve and gloves, are still in good shape and work wonders, after 5 and 3+ years.
Really happy and just ordered my new iPhone 13 Pro Max case :)
Adding one topic about the support:
Just mistyped my address and the support quickly resolved it.
5/5

My package was stolen upon delivery so I reached out to the customer service team to file a claim. The team quickly sent a replacement and ensured that the package was delivered to a secure place at my house. I received the replacement within a couple of days of reaching out to customer service. They were extremely helpful in a situation where they were not the ones at fault!!!

The products are really nice. I have had an Apple leather case for my iPhone 7 which lasted for ~3-4 months and then I purchased a Mujjo for my XR which lasted (and protected the phone) for almost 3 years. I know purchased again the same brand for my iPhone 13. Regarding customer care: I needed a refund (I initially order from the mujjo website but found the product I was looking for in Greece where I live, so purchased it from here). The team (Gabrielle) was quick and efficient to reply and refund the purchase. All in all great product and service!

Got sent the wrong product and Gabrielle was super helpful getting the right one sent to me ASAP

Had an issue with a damaged product. Responded right away and solved the issue super quick. Extremely friendly and helpful.

I was not happy with the wear on the leather case so I got in touch with mujjo and they helpt me really quik and profesional! They sent me a new case. Thank you Gabriella!