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Se hva andre synes

Vurdert til 1 av 5 stjerner

Tried looking into where their products are manufactured, saw nothing stated, asked the company and in meantime ordered, it took the company a couple of days to respond. The response was China. I the... Vis mer

Vurdert til 5 av 5 stjerner

I recently purchased a MagSafe wallet, and I’m extremely impressed with its quality and craftsmanship. The materials feel premium, the stitching is precise, and the magnet is strong enough to stay sec... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Esperienza eccellente con Mujjo. Le loro custodie in pelle per iPhone sono personalmente imbattibili. Molto curate e sottili. La pelle ha un'ottimo feel e i tasti sono eccezionali. Esperienza d'ac... Vis mer

Vurdert til 5 av 5 stjerner

Top notch product ( 13-inch Macbook Black Sleeve). Excellent support and delivery options. Positively impressed by the fast email response for a minor issue in receiving order confirmation. Order t... Vis mer

Informasjon om virksomheten

  1. Butikk med tilbehør til mobiltelefoner
  2. Butikk for motetilbehør

Skrevet av virksomheten

Quality Crafted iPhone Cases and Accessories. Premium leather accessories for iPhone, iPad and Macbook. Pioneered the Wallet Case and all-finger Touchscreen Gloves. Designed in the Netherlands.


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

109 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I now have three Mujjo iPhone cases

I now have three Mujjo iPhone cases, two for my mini and one for my wife’s regular size iPhone. The fit is outstanding, and they add minimal bulk to the phone, My phone leads a pretty rough life, but the case is still in perfect condition after a year plus. I would buy another in a heartbeat.

18. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Great leather quality, less great magnets

I've been using Mujjo accessories for years. I recently bought an iPhone 14 Pro Max cover, a MagSafe wallet and AirPods Pro case.

While the two cases worked great, the wallet was definitely unusable as is magnet wasn't nearly strong enough to securely attach to the case.

I went back to the Apple wallet matched with the Mujjo case and that works just fine.

A bit disappointed they made me pay to return the faulty wallet.

27. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

First Class

I recently purchased a cover for my Envoy 14"Laptop Sleeve. As usual, absolute first class quality. This is my all time favourite purchase. Love the quality and finish along with the beautiful design details. I have purchased multiple items from Mujjo over the past few years and they have been perfect every time. My favourite online shop.

8. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The Mujjo mobile phone wallet is simple…

The Mujjo mobile phone wallet is simple the best one that I have ever purchased.
Not only does it look good and feel good it provides the protection I need for my I phone and allows me to use the phone without restriction .

It’s so good , so durable , that I have just bought one for my wife as a replacement for the case that she’s been struggling to cope with.

I particularly like the slim profile which means my phone slips into any pocket . The styling and fit ensures that all the buttons are fully accessible and responsive.

The level of protection is excellent ; the neat raised bezel protects the screen from harsh surfaces whilst the build quality and design provides robust protection even if , as I did , the phone is dropped onto the floor.

Knowing too the strong eco credentials this brand has is something I value.

11. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

BEST iPhone MagSafe Wallet

I've tried many different magsafe wallets and this is by far the best I've found. The magnet holds well, the non-slip on the back keeps the wallet from rotating unnecessarily like other wallets on the market. The quality of the material is really nice and wallet holds decent amount of cards. Customer service was also fantastic when I reached out to them. Highly recommend!

13. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Repeat Buyer - Very Satisfied

This is my second leather iPhone case purchase and both experiences were very positive. Decent pricing for a high quality products, shipping was on time, and no issues. Highly recommend.

4. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Hüllen gut, aber Abzocke mit Versand

Die Hüllen sind wirklich super, aber die Firma zockt bei den Versandkosten die Kunden ab. 18€ sind eine absolute Frechheit.
Leider sieht man die nicht, wenn man den Quick Checkout mit PayPal oder Apple Pay verwendet.

13. april 2023
Anmeldelse skrevet uten oppfordring
Logoen til Mujjo

Svar fra Mujjo

Thank you for sharing your feedback. First we are happy to hear you like your Mujjo phone case. We ship our cases globally and make sure to post all shipping rates on our website. You are able to view both shipping and return rates within our FAQs. We also share final shipping rates at the time of checkout. Choosing to pay via PayPal or Apple Pay is absolutely your choice but we do not have a hand at deciding how to the systems (our web store and chosen payment service) interacts. I believe that before confirming purchase both PayPal and Apple Pay will display the amount being debited, this should be reflecting the item price and any applicable shipping, taxes/customs and duties. If they are not showing the final price at the time of checkout from their service that is absolutely something I would suggest sharing with the product.

Vurdert til 5 av 5 stjerner

Excellent leather case - excellent service

This Mujjo case (black leather) is absolutely perfect. The quality is outstanding and delivery was super quick. This is my first product from this company and I can now see why all the positive reviews.
The buttons have a nice metallic click to them and the inside of the case is lined with a smooth-feeling material that protects the phone from scratches. I also like the fact that there is a bit of a lift on the case, which means that if you put your phone down face first it will not touch the screen. Even though I usually put my phone down with the screen facing upward, I believe this is a nice touch. Look forward to purchasing from these guys again.
I also look forward to the patina which is certain to form over time.

27. februar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I accidentally ordered an iPhone 13 Pro…

I accidentally ordered an iPhone 13 Pro Max cover. I emailed the company and they said I could return. I followed the instructions and placed the return label from the parcel in the original packaging and sent back. That was over two weeks ago and still no refund? They have told me that they are unwilling to accept responsibility due to no tracking number provided?? I have returned the item and expect a full refund. Very poor customer service

21. januar 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Mujjo

Hello Julie, We apologize for your experience returning your Mujjo item. It seems at the time of your inquiry DHL's tracking was displaying information that the item had not been used. This may been a glitch in DHLs tracking system. Unfortunately we were not able to properly confirm if the item was in transit or had made it to our warehouse. To provide background as to why we asked for the tracking ID, sometimes customers do choose to send items back using a carrier of their choice. If tracking is not selected and/or provided we have no way to determine if an item has been returned. Nevertheless, I do see that our Support Team did reach out to you on January 23 confirming receipt of the parcel and processed your refund accordingly on the same day.

Vurdert til 1 av 5 stjerner

Ordered some fairly expensive…

Ordered some fairly expensive touchscreen gloves as a Christmas present, thinking they'd be decent with being a little bit dearer. They barely even work and to be honest, don't look great either. Tried to return them to find out that I can't as you only get 20 days to return and as they were a Christmas present I've had them a while. Bought myself some £4.99 ones off Groupon that work far better. AVOID!

28. november 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Mujjo

Hello Donna-Marie. I'm sorry to hear that Mujjo's Single Layered Touchscreen Gloves did not meet your expectation. I understand we do have a condensed return window. I do not see that there was any interaction with our Support Team as they would have been able to provide assistance in this situation. I will have someone from our Support Team reach out to you and see if we can reach a solution for you. Our emails tend to get lost in Spam folders so please keep a look out in the next day or two for an email from Mujjo.

Vurdert til 1 av 5 stjerner

Wrong item despatched, no replacement, no refund

Wrong item despatched, asked for replacement with correct item. Correct item not available, asked for refund. Refund portal not working as no order no. issued. Wrong order no. issued so portal would not work. Over a month later and no replacement and no refund despite incorrect item being returned to Mujjo.

Quote from Mujjo - "Looking through our records, we attempted multiple call backs with no luck, but our team did follow up by email. I'm sorry we were not able to connect by phone." This is a lie, there were no attempted call backs.

- AVOID THIS COMPANY

29. september 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Mujjo

Hello- We apologize for your past experience with Mujjo. We understand that it is a frustrating experience when you are unable to connect with support for assistance and then to run into trouble with our service platform. We are sorry and there is no excuse. I have reviewed your past interactions and am happy to see that a member of our Support Team was able to connect with you and confirm your return was received and refunded back to you.

Vurdert til 1 av 5 stjerner

Ordered new iphone leather cover a…

Ordered new iphone leather cover a month ago !

Keep on getting emails to write reviews !!
But havnt received anything to date .
Just excuses via email from someone called barnaby .

DHL delivery booked for today , surprise surprise it hasnt arrived ??
Tried contacting DHL and Mujji , couriers chatbot say its on its way today ( im off to bed !!) and Mujji no reply .

They have had £54 of my money and im disgusted with the way they do business and i just want my money back .

28. oktober 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Useless

Wish I'd read the reviews before wasting my time ordering from this poor excuse for a company. Ordered a product and immediately cancelled the order via email. As their, ahem, 'customer service' centre is clearly outsourced to a generic one in a different time zone I didn't even get a reply until after the order was dispatched. Now they want to charge me £5.95 for a return? When they do bother to reply to my emails they don't even answer my questions and just copy/paste from a list of replies they've been told to write. Quite pathetic, which is also what I think of the actual product. Useless. Please avoid.

2. oktober 2022
Anmeldelse skrevet uten oppfordring
Logoen til Mujjo

Svar fra Mujjo

Thank you for taking the time to share your feedback. We apologise for your experience when reaching out to cancel your order.

Our Customer Support Team is available to assist Monday - Friday. Just for clarity, we are not outsourced and we are located in the UK and the US to be able to offer responses across time zones. We always reply to customer emails and phone calls within 1 business day. We have taken a look at our archived email interaction and do see that our Support Staff responded back on our next available business day. Although your order had shipped before we replied so we proposed returning the item. And, we did waive our return fee given you asked to cancel the order.

Again, we are sorry this was a frustrating process.

Vurdert til 1 av 5 stjerner

Mujjo iPhone cover is not fit for purpose

I purchased the iPhone 13 mini brown cover a few weeks back (it cost me nearly £40). I dropped my phone only once and the cover was of no use as the screen cover cracked. In addition, the case was damaged on the side. This was dropped a few inches from the ground. Sorry to say that the case is not fit for purpose. Really annoying as the case looked really premium but having dropped it and with the result, I regret buying this. I sent an email to Mujjo, only to receive a response stating Mujjo phone cases are designed with impact resistance and not guaranteed as a result of user negligence. I have no issue with negligence but really lost on what impact resistance Mujjo is referring to, when the phone was only dropped from a few inches of the ground. If you want your precious iPhone protected, pls look for another iPhone cover or protector. Mujjo really needs to review their source of leather used and their impact resistance testing.

15. august 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

black leather case for…

I bought a full black leather case for iPhone 12 mini. The case has a perfect fit nice materials and seems premium. The support team (Gabrielle) was also very quick and accurate to reply my questions and resolve immediately a minor issue with the shipment even though it was an issue from my side. Thank you again

24. mai 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Die Firma Mujjo stellt sehr hochwertige…

Die Firma Mujjo stellt sehr hochwertige Hüllen aus Echtem Vegan Leder für IPHONE oder IPADs her.
Sie sind ein wenig teurer als die Konkurrenz aber jeden Cent Wert.
Hier bekommt man echt sehr gutes Material um einen guten Schutz und Haptik.
Dies bezüglich gibt es von mir ein YT Video auf deutsch.
Also sehr zufrieden.

21. mai 2022
Anmeldelse skrevet uten oppfordring

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