As New Yorkers, we know good design and even better service — Dimora Santagatha delivers both. Chic, centrally located, and inspired by the elegance of Noto itself. We extended our stay twice and expe... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have used Mr & Mrs Smith for the majority of my hotel bookings for at least the last five years. Every single interaction with the staff is so positive; they are extremely helpful, courteous, respon... Vis mer
This is the second booking with Me&Mrs smith..just one thing to note is when using Apple Pay to book you must pay the balance in full, the option of paying a deposit and the balance at the hot... Vis mer
I rang to actually talk to a human to help me to find specific places to stay, to suit my requirements. The help I was given was 5 star service. An email was sent to me after our conversation on the p... Vis mer
Informasjon om virksomheten
Om Mr & Mrs Smith
Skrevet av virksomheten
Luxury and Boutique Hotels across the globe for the most discerning traveller
If you’re reading this, it’s probably because you’re a hotel lover. Or hotel curious at least. But before we get to the objects of our affection, allow us to introduce ourselves…
Mr & Mrs Smith (a nod to the classic check-in nom de plume for illicit stays of old) began life in 2003 with two adventurous hotel lovers (our real-life Mr and Mrs: James and Tamara Lohan) and has evolved into a global travel club with more than a million like-minded members.
Our carefully curated (and responsibly sourced) collection now includes hotels in the sky (if you’ve never woken up in a treehouse, we can change that), hotels in caves, hotels above water, hotels underwater (well, partially), hotels a million miles away, hotels on your doorstep…
It’s no accident that the collection is so special. Entry is by invitation only and every hotel is visited by our team and anonymously reviewed by a diverse bunch of trusted tastemakers.
Hotel club for travel lovers
Skrevet av virksomheten
- Helping you find and book the world’s best boutique and luxury hotels
- We are always here for you to support your choice and inspire you to book the best boutique and luxury hotels around the globe. Just visit our website, call us or chat us.
Kontaktopplysninger
Storbritannia
- www.mrandmrssmith.com
4,6
Enestående
7k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Property disappointing
Service from Booker was good. Property booked was somewhat disappointing. Staff at hotel very helpful. Property very tired. External views were magnificent but as we had a dog with us couldn’t go into breakfast with them and not allowed to leave in room by themselves.
It wasn’t a cheap stay for one night so at those prices I would expect a lot more!
Mr & Mrs Smith properties are normally something a little more special.
25. april 2026
Svar fra Mr & Mrs Smith
Thank you for your feedback, I'm sorry to hear you felt the hotel looked a little tired. I've past this information on to our hotel partnerships team and they will be addressing this with the hotel.
Promised voucher never delivered
The promotion clearly stated a $20 voucher upon check-in, but the front desk didn’t provide it, and follow-up didn’t resolve it. The stay itself was okay, but unfulfilled promotions feel unfair to guests who booked based on the offer. Hope they fix the process.
26. april 2026
Svar fra Mr & Mrs Smith
Thank you for your feedback, you should have received the Smith Extra of '$20 to spend at the camp’s boutique (excludes grab-and-go food)'. I'll be in contact with thoe hotel to check why this wasn't offered and will be back in touch with you shortly.
Hotel detail helps make decisions
Detail on each hotel makes it easier to decide when there are so many options. Additionally we found that the offers were even better than booking direct with the individual hotels. Thank you
2. mai 2026
A very good early bird offer.
2. mai 2026
Si complicad to the réservation
Si complicad to the réservation
Impossible to do it by the application
I ask help by chating they send me a lien to pay i try at list 5 Time do working
And the charge 1 night in advanced 😂
And is FEFLIXIBLE réservation !!
Booking or Hyatt is more easy
Vous avez des efforts à faire
30. april 2026
Svar fra Mr & Mrs Smith
Thank you for your feedback, I'm sorry to hear you had issues when trying to pay via the payment link. Unfortunately we were experiencing a payment glitch when your bookings were made, however this has now been fixed. I do apologise for the inconvenience this has caused.
Good info easy to order
25. april 2026
Very efficient and helpful agent
Very efficient and helpful agent. The credit card payment system could’ve been better.
25. april 2026
This is my second time booking with Mr
This is my second time booking with Mr. and Mrs. Smith! Love the attention to detail, courteous and prompt service. When travelling abroad especially to England, they are my favorite go-to booking site for accommodation. I tell everyone I meet about them!
24. april 2026
Hollie was super patient and very…
Hollie was super patient and very helfpul in helping us to find the perfect hotel for our May Half Term break to Portugal!
22. april 2026
I found your internet booking process…
I found your internet booking process quite difficult as compared to other accommodation booking sites. I eventually worked it out and booked successfully.
Thank you for asking.
1. mai 2026
Great website
Great website, trustworthy reviews (so far!), and a reliable source of great places to stay.
1. mai 2026
Easy and straightforward
Easy and straightforward. Also has a great variety of top hotels available to stay at
1. mai 2026
Great service
Great service , made one call and booking was all arranged very quickly
24. april 2026
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