MotoSport.com Anmeldelser 

First time I order chain and sprockets. Had to wait an additional 3 weeks for the chain to come in. Never got notified that it was on back order nor did it say on their website. I got the backorder email, shipping email, and delivery email on the same did it arrived. Figured it was a one and done mess up. It wasn't. Ordered a collar with over night shipping. It said it would be at my house the next day. A week late, nothing. No notification about delay or anything. I now have to wait over 3 weeks on an overnight part that THEIR website said would arrive the next day. Don't do business with them if you want your stuff on time.

Not a fan at all. I placed an order almost two weeks ago and reached out to them for an update. no response. got someone on their chat and miraculously its shipped! Also, they didnt get any of my emails. It was to the same email address i'd previously communicated with about another order... their main email they ask you to contact.

I was double charged. One payment was withdrawn and another was held (night as we’ll be withdrawn). They said it was because parts came from different warehouses and it’s “normal” business for them. They also said “don’t worry, the hold on your money will come off in a few days”. I told them it put me in the negatives in my bank; they didn’t care. They also refused to tell me which items come from which warehouse, so I can avoid double charges.
The employees are lazy and don’t want to do anything to fix the mistakes they make. They have no respect for their customers. I’d recommend going to one of the many other places; your local dealer is best.

I don't really leave negative reviews, but I took the time to reach out to support and got the run around. Ordered these in a pinch (Weds.) and sprung for the expedited shipping to have them in time for a ride (Sunday). Looks like they missed the shipping cut off that day, and the following business day... they came in 3 days late. Not the end of the world - reached out to support and instead of an 'our bad' and at least a "we've credited the shipping cost back" I got an argument that I ordered too late for that delivery date, they don't guarantee the delivery date even if it was properly displayed, they can't deliver on a weekend even though the "at your door by" day was Friday (you can, they just didn't want to pay the extra $3 for Saturday delivery I assume).

After some back and forth they offered store credit for the difference in shipping cost. No need - I'll spend a little extra with Rev Zilla or Rocky Mountain in the future - they've been bang on with gear I've purchased in the past.

When you've got customers dropping $500+ on gear they typically aren't too concerned about $25, they're just giving you a chance at future business...

False advertising. Purchased radiator hoses. Their listing showed the complete hose kit. Only 2 very small hoses arrived. It's a process to return anything and they want to hold on to your money as long as possible it appears.

Purchased item and says you can exchange for free by calling them. The only problem is, they don't ever answer the phone! Returning our item and not exchanging at this point.

Ordered parts from them that they did not have, but the website said they did. 2 weeks later I reached out to them and found out the expected ship date was 3 months out. They did not communicate this to me in any way. But they were ok with taking my money. Now I am fighting them to get my money back after the order was cancelled. DO NOT BUY FROM THEM.

I have purchased an fmf mega bomb header for my 2017 Honda crf450rx, I had talked to one of the gear heads, who had told me this header was a direct oem replacement and that It would work with factory mufflers, I have asked this twice but he had confirmed the figment. Fast forward, it took a week toto get it shipped out, I received it today, got home and tried to put it on, and it did not fit. I called fmf directly, and told them the situation and they said that thier fmf mega bomb header would NOT work with the factory muffler system and is NOT a direct oem replacement.now I find out that the mufflers to go with the fmf mega are now DISCONTINUED. So I called and spoke to a gentleman named rick who was rude, unhelpful and basically told me I was out of luck, and I asked to speak to his manager and rick hung up on me. I do not find this professional at all, I am EXTREMELY dissatisfied with your customer service, the attitude of your employees and laziness to get products shipped out promptly. I asked him twice if it would work with the factory muffler and after talking to fmf the was a lie or he just didn’t know and just said yea. Either way this is not right

I purchased a Tourmaster Ridgecrest gear (jacket + pants) from Motorsport last September, quite an investment but it served me well while on a tour of Patagonia in the winter. However the belt strap lost one of the 2 pressure buttons: it broke, split in half. Confident that this was under warranty (I have the registration cards here), I contacted Tourmaster/Helmet House who wouldn't do anything and redirect me to Motorsport, who would also not do anything and -this is the best part- recommend me to go to a Cleaner to get it fixed... So much for the warranty which is -you need to know that- a total bogus!

Shipped Broken items (broken piece wasn't even in the box) no response on returning for exchange.

Ordered something and came in way undersize but labeled the correct size. Misrepresented product but yet won't give a refund. Buyer beware!

Poor service wrong sizes on all items, but they won't let me return or exchange. Never even got a confirmation email

Bait and switch. We saw the order was wrong on the confirmation email - but they wouldn't let us change it because they had "scanned it to ship it." They wanted to send out the tires and have ME pay to return them once they arrived. They've done this or worse to our Veterans Outreach program thrice. Never again. Any buck saved with Motosport is worth paying as insurance somewhere else. Seriously.

Motosport.com has been a fantastic resource for hard to find parts. Restoring older European off-road bikes can be challenging and often expensive. I have been able to acquire reasonably priced OEM parts for my older KTM and Husqvarna bikes by part number using their search function. Motosport offers free shipping on orders over $50, which helps keep costs down. Grateful to be able to use Motosport.

soy de Guatemala, tengo una CRF 250F 2021, se me arruino el filtro de la bomba de gasolina, en mi pais no habia ese repuesto y en la agencia me dijeron que se tardaban 2 meses en conseguirlo, encontré esta pagina busqué y si lo tenian, se tardaron menos de 2 semanas en entregarmelo, excelente servicio!

I’ve ordered a ton of stuff from this company over the last few months and have for several years purchased from their website through one of my pro rider friends and recently started ordering my own products from the site to not abuse my friends good will. Most of my orders went off without issue, but on several occasions the products were listed in stock and that I would have them by a given day. But then took forever to ship items or delayed some because they weren’t in stock held full orders because something wasn’t in stock and said nothing till I did. The final straw was from 2 seperate orders I had ordered some fuel line and was in stock after ordering near the end of august and September, here it is December no product they claim it’s expected back in stock end of December or January. Offered no apologies nothing for the delay or complete lack of communication. Screw this place go to Rocky Mountain atv instead they actually ship your product on time when they say they will. Avoid this dumpster fire at all costs. My friend will no longer be purchasing from them either which will be a big loss since he rides professionally nearly every weekend and has products arriving everyday and also does product reviews for the manufacturers. Oh well hope they close down. Their customer service is complete trash as well don’t expect any actual help pretty sure it’s all handled by chat bots and it’s just another drop shipping company with no physical warehouse of their own.

Ordered a 2 parts on Oct 11, 2023. A fuel pump assembly and its o-ring. Was told it was on back order. 3 weeks later I call and am told it arrived today at warehouse. Did a chat session 4 weeks after order and they said it is not at warehouse and it was on back order from Honda. They could not give me an ETA. I cancelled my order. They said they would send me a email notifying me that my order was cancelled. We shall see.

Ordered gloves almost a month before winter weather and they still haven't arrived yet because motosport.com only gives a rats @ss about themselves and not their customer, my gloves where supposed to be here a week ago and even though fedex has them they have been shipped all over the US and past my area twice now and it keeps being rerouted and delayed because they can't afford to pay for good shipping when they sell you a product that says its in stock when it sure as hell isn't then they tell you your gonna have to truck off for a month

They told me my order would ship out October 29th and get here November 3rd. When I contacted them to see why my order was still processing. they informed me that most of my order wouldn’t even be here till the November 3rd date and that some of the order wouldn’t be here till December 5th??? Then their response was that’s just an estimate. What sort of estimate is a month off? Won’t be using their service again. And suggest others don’t as well

They lie about shipping time. Delivery takes twice as long as they say.