Motorcycle Superstore Anmeldelser 7

TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Informasjon om virksomheten

  1. Motorsykkelbutikk
  2. Motorsykkelforhandler
  3. Butikk med motorsykkeltilbehør
  4. Forhandler av motorsykkeldeler

Opplysningene stammer fra ulike eksterne kilder

Buy motorcycle gear, motorcycle apparel and accessories at Motorcycle Superstore. Largest online motorcycle accessory store selling motorcycle helmets, motocross gear, motorcycle accessories,motorcycle apparel,motorcycle tires and motorcycle parts.


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

7 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Great selection of products and name…

Great selection of products and name brands~ Fast shipping and easy website to navigate around. Some of the products could use a better sizing chart from the manufacturers' own website, but not bad as overall guideline.

27. februar 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Servizio batteria

Servizio batteria:
Batteries and chargers are frequently items subject to absence of support and endeavors to fix are not constantly proficient and/or with non-unique materials. While mediating on such items it is vital to consider, notwithstanding the specialized viewpoints, additionally security models and natural insurance laws at European and national dimension.
Website: http://motomoclosdotit/

25. april 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor Shipping Experience

I was in a hurry to get a rear tire, site states they have a warehouse on the West Coast (Oregon), so I figured it would arrive quickly.
I put my order in sunday. Monday am (west coast) I get email that the package was shipping. By monday evening UPS still hadnt received the package. I called Motosport customer service, their answer was "UPS has the package, maybe they havent updated yet". Well, I deal a lot with UPS, if its shipping 8am, and by midnight they havent scanned it, then they dont even have it.
I ask where the package is shipping from, they said Kentucky. I then said how by ground will it get here by friday. Your site says you have a warehouse in Oregon. Well, they dont anylonger. I would have ordered from a west coast place and not gotten dicked around.

Customer service said "check again tonight" to which I replied then you havent even sent it, and it wont be here by friday.

Their response was "we only give an ""estimated"" time". And sure enough, I was right, as UPS did get the package until sometime tuesday afternoon, and it still sitting at the hub, and now wont be here until monday.

I wont be dealing with them ever again.

19. juli 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Bad transaction processing system&customer service

Prices and products are comparibly good. Customer Solutions and Payment System is horrible. My transaction was duplicated for some reason due to no fault of my own. Its was discovered and brought to the attention within hours of it happening. Of course the two different Resolution Specialist I spoke with had no explanation of why, they just blamed the system. They both said the would reroute the package and issue a refund. 3days later, the package is still mobing forward and scheduled for a delivery tomorrow. This was all dicussed before it was even shipped. This order put me in a finacial bind and caused other peomblems on my end that I have to compensate for. Meanwhile, Motorcycle Superstore is not even slightly apologetic nor are they offering a resolve. Highly disappointed and screwed!

18. mai 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Awesome customer service

I had a small issue with shupping when I ordered parts. I bought intake, exhaust and a tuner for my motorcycle. I received an email stating my 3 items had shipped. 2 days layer I decided to check the tracking numbers and only 2 items had been picked up by the carrier. I called motorcycle-superstore.Com customer service to address the problem, I can't remember who I spoke to I asked him to check the status of my order and he seemed a bit confused as to why my exhaust had not been picked up. He told me he would get an investigation started and locate the issue.

I waited a couple hours and called again. I am kinda persistent like that. Again, I can't remember the name, but the lady who answered the phone was nice and professional. I asked about an email I had received where it appeared they had cancelled my order and given a refund. She looked it up and explained the discount was applied due to my call earlier in the day. They took $30 off for my inconvenience. Then they also sent me an email giving me free shipping on my next purchase AND somehow my exhaust arrived with the rest of my items the next day.

The customer service was top notch and they went way over the top to take care of me. They will get much return business from me and anyone I can point in their direction.

24. oktober 2016
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Company

Placed my order, then added to it a couple days later. They price match across sites and made it a one stop shop for me. Received my order within the expected time frame. Will definitely order from them again. Top notch...

26. august 2015
Anmeldelse skrevet uten oppfordring

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